Guest User
May 17, 2024
The environment is first-class. The hotel is surrounded by forests and the forest park is just across the road. There were no anti-slip mats or plastic slippers in the shower room, and no bathrobes. I called the front desk and they said there were none in the entire hotel. After I raised my complaint, a pretty waiter brought two pairs of disposable slippers, but turned around and left without a smile, as if I owed her something. Later, the lady who answered the phone reported the matter to her leader in a very responsible manner. The leader immediately arranged for someone to buy anti-slip mats and plastic slippers. The waiter who delivered the goods to the door this time was very friendly and I had to praise him. Here I want to give full marks to the service in the dining room. We had a total of six meals in the dining room. Their service was warm and thoughtful, and they always had a smile on their faces. In particular, a young man (I think he was the manager?) not only provided thoughtful service, but also chatted with us about the surrounding environment and interesting things of the hotel, which made our dining experience always in a pleasant mood. Thank you 🙏 The dishes cooked by the chef are also very delicious, with just the right amount of saltiness and not greasy.
Original TextTranslation provided by Google