Anonymous User
March 25, 2024
As a tourist, the location of the hotel is not very convenient. The taxi driver always suggests staying in Hongkou or Yangpu District next time, but the service of the hotel makes people feel very warm.
The front desk staff are always very enthusiastic, and they always put themselves in the shoes of the residents and provide services beyond expectations.
The takeaways ordered were also delivered to the room in a timely manner. Because I was taking Chinese medicine and stored it in the hotel refrigerator, the front desk was very enthusiastic to help me deliver the medicine to the room every day and even asked me if I wanted it heated before sending it. It was very considerate.
There was also a very tall front desk guy who seemed to be not very talkative but was also very nice. He always helped me get Chinese medicine and takeaways up, and in the lobby, he also recommended me to drink their honey water.
The most unexpected thing was that after leaving the hotel, because the flight was late, I left my luggage at the hotel. When I took a taxi back to the hotel to pick up my luggage, I had not yet reached the lobby. The manager at the front desk saw that I had gotten off the car and had already dragged the luggage out to help me put it in the car. It was very considerate.
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