Xinjue Royal Hotel (Shanghai Pudong International Airport)

Xinjue Royal Hotel (Shanghai Pudong International Airport) Reviews

Xinjue Royal Hotel (Shanghai Pudong International Airport)

No.669 Yuanhang Road, Shanghai, ChinaView Hotel Details
Xinjue Royal Hotel (Shanghai Pudong International Airport)
Xinjue Royal Hotel (Shanghai Pudong International Airport)Xinjue Royal Hotel (Shanghai Pudong International Airport)Xinjue Royal Hotel (Shanghai Pudong International Airport)
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Xinjue Royal Hotel (Shanghai Pudong International Airport) Guest Reviews

4.5/5
Good
925 review
Verified reviews
Location4.4
Amenities4.5
Service4.6
Cleanliness4.5
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All Reviews(925)
Positive reviews(897)
Reviews with photos/video(113)
Offers pick-up/drop-offs(247)
Friendly front desk staff(115)
Delicious breakfast(78)
Close to airport(66)
Large rooms(32)
Average sound insulation(23)
Perfect for kids(11)
Delicious buffet(9)
Negative reviews(28)
VictorySingapore
Cozy Queen Room
Stayed in Jun 2024
Business travelers
2 review
3.2/5
Posted on Jun 16, 2024
This hotel is converted from a logistic building near to Putong airport and is located amidth warehouses, can get noisy as many big vehicles are driving around; one small convenient store and one restaurant nearby; Hotel seem old and maintainance is poor. Only good point is hotel is providing free putong airport pick up and sending. Have to call driver mobile phone to arrange time, one hour one pick up. Hotel breakfast is too late for most of pax going for early flight
Response from Property: Dear VIP, we regret to inform you that your stay did not fully meet your expectations. Please accept our sincerest apologies for any inconvenience caused. If you have any questions, you can call the front desk and we will do our best to solve them for you. We will work hard!
Franny Fan
Cozy Queen Room
Stayed in May 2024
Friends
3 review
2.5/5
Posted on May 24, 2024
The room we stayed in had a weird smell. It's nice that they had shuttle buses to the airport though.
Response from Property: Dear guest, regarding the smell of the room, the carpet was not thoroughly washed. The hotel will definitely strengthen the ventilation of the room, and we apologize for any inconvenience caused. Thank you for praising the free shuttle service to Pudong Airport. We look forward to your next stay!
TopD
Cozy Queen Room
Stayed in Apr 2024
Solo travelers
28 review
5.0/5
Outstanding
Posted on Apr 29, 2024
Cozy, modern, spacious rooms, friendly and helpful stuff, free shuttle to the airport. Will stay again.
Response from Property: Spring flowers, autumn moon, summer breeze, winter evening snow, and the New Royal Hotel are all very beautiful. But only your heart is the season I want to go to.
Gibran
Cozy Queen Room
Stayed in Apr 2024
Solo travelers
1 review
3.5/5
Posted on Apr 23, 2024
Overall it was ok. I stayed there for a layover during the night, and they provided a complimentary one-way transport to/from Pudong airport. The cleanliness of the room can be immensely improved and none of the staffs speak English.
Response from Property: Thank you for your evaluation of Xiaoxin amidst your busy schedule. Unfortunately, we were not able to receive your five-point rating. Enthusiasm, efficiency, and thoughtful service are all things we should do. We always adhere to the principle of "user first", and actively solving problems for users is Xiaoxin's common pursuit. Xiaoxin will continue to strengthen and improve every detail of the hotel, and we look forward to your next visit to Xiaoxin, which will definitely give Xiaoxin a better experience!
Nikita
Selected Queen Room
Stayed in Apr 2024
Business travelers
13 review
3.2/5
Posted on May 3, 2024
Hotel was clean and nearby airport. Also they provide airport shuttle.
Response from Property: Accompanying is not only the longest confession, but also the bravest choice. The world is vast and crowded, with thousands of reasons to make excuses for leaving. Xiaoxin has always been here, never forgetting his original intention, striving to become a better version of himself every day, never giving up. It is a great honor for Xiaoxin to add a brilliant rainbow to your journey~!!
Sparkle.J
Cozy Queen Room
Stayed in Apr 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Apr 30, 2024
Appreciated the hotel pick-up & drop off. Friendly & helpful staff.
Response from Property: Time is long, but things in the world remain calm. There is a kind of friendship, with a light fragrance like tea. For a period of time, clear as water. Anticipating you, wanting to see you, meeting you, feeling deeply moved in my heart, I am willing to accompany you with warm winds and clear snow.
Anonymous User
Cozy Queen Room
Stayed in Apr 2024
Couples
3 review
3.7/5
Posted on May 1, 2024
Not a bad hotel. Fine for if you have a flight in the morning...
Response from Property: Thank you for your evaluation of Xiaoxin despite your busy schedule. It’s a pity that I couldn’t get five stars from you. Enthusiasm, efficiency and considerate service are all what we should do. We all adhere to the principle of “user first” , Taking the initiative to solve problems for users is Xiaoxin’s common pursuit. Xiaoxin will continue to strengthen and improve every detail of the hotel. We also look forward to your next visit. Xiaoxin will definitely give you a better experience!
Neorej
Cozy Queen Room
Stayed in Jun 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Jun 20, 2024
near airport
Guest User
Selected 2-bed Room
Stayed in Apr 2024
Family
2 review
5.0/5
Outstanding
Posted on May 3, 2024
It was nice
Response from Property: The most beautiful love story in the world does not require fancy words to embellish it. Xiaoxin likes this kind of simple and straightforward love letter that loves to tell the truth. Next time, Xiaoxin will give you much more warmth than these. Let's work hard together on the road to progress~
Guest User
Cozy Queen Room
Stayed in Jun 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jun 11, 2024
The environment is very quiet and you can have a good rest. The service staff are very friendly and can provide assistance in time. I couldn’t eat the meal because I took the flight very early.
Original TextTranslated by Google
Response from Property: Xinjue Royal Hotel is a hotel full of aesthetics and classics. It shows the unique charm of the hotel to guests with its classical style and warm and considerate service. The encouragement of guests is the greatest support and encouragement for the hotel. We will serve every family attentively and look forward to meeting you next time.
Guest User
Selected 2-bed Room
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on May 25, 2024
Service: There is airport pick-up and drop-off service, there is also pick-up and drop-off to Disney, and there is also pick-up and drop-off to the subway station. The front desk sister is very beautiful and the service is very, very good. Environment: There are Orange and Vienna hotels next to it. This one is undoubtedly the most cost-effective. There will be some noise outside at night, which is completely acceptable and does not affect sleep. You can't hear the noise outside when you turn on the air conditioner. If you have high sleep requirements, I think you can spend more money to choose a higher-end hotel. This price is very good to enjoy this environment. Hygiene: Except for the carpet and furniture colors that look a little old, everything else is very good. The aunt will clean the room and the sheets look very clean. Facilities: The TV can only watch a few channels, and we don’t have much time to watch TV. Everything else can be satisfied, and the price is also very good. Because breakfast is provided, I chose this place. I am really satisfied with it as a whole. I highly recommend it.
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6/10
Response from Property: There are many kinds of encounters in the world, and the most beautiful one is to meet the right you in my most beautiful time. Thank you for your support of Xinjue Royal.
Wantong
Selected 2-bed Room
Stayed in May 2024
Solo travelers
116 review
5.0/5
Outstanding
Posted on May 20, 2024
The hotel provides airport pick-up, which is very convenient. The young and handsome guys on the pick-up team help carry the luggage, which makes tourists feel less tired when they are away. Thank you very much. The hotel room is large, and the shower room is also large. The water volume is sufficient and the water is hot. It is very good. It provides a clean, safe and convenient accommodation environment for people who are away from home. It is really good. (Perhaps, you can consider adding a storage platform in the shower room. Some people who go out will bring their own shampoo/conditioner/soap. There is no place to put it, which is a fly in the ointment). In addition, there are enough desktops and countertops in the room, so that people who need a desktop to place documents on business trips will have enough countertops to use, which is very convenient. This is a piece of furniture that many new hotels now don't even consider providing. It's great that Xinjue Royal has noticed it. In the future, when transferring flights at Pudong Airport, you should choose Xinjue Royal. Breakfast is served from 0630. As I am older, I get up early so I go downstairs for breakfast at 0630. The restaurant is crowded with people and it is a mess, which ruins the good impression of last night. But this has nothing to do with the hotel, just come to breakfast at 0630.
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Guest User
Selected 2-bed Room
Stayed in May 2024
Family
2 review
5.0/5
Outstanding
Posted on May 19, 2024
The room was very clean and the hot water was quick. We stayed for three days. It was quiet. The front desk staff were very nice. The driver and the young man were also very nice. The airport, subway and Disney pick-up were very convenient. I will choose this place again when I come to Shanghai next time.
Original TextTranslated by Google
Guest User
Cozy Queen Room
Stayed in Apr 2024
Solo travelers
6 review
5.0/5
Outstanding
Posted on May 14, 2024
The hotel is mainly value for money. The room is large and comes with breakfast. The hygiene is also good. The bed is very comfortable. It is right on the roadside. It is easy to find and park. The front desk waiter named Xiao Xu has a good attitude. I have been here several times.
Original TextTranslated by Google
Response from Property: One universe, seven continents, eight planets, more than two hundred countries, thousands of islands. I am so honored to meet you.
Guest User
Cozy Queen Room
Stayed in Apr 2024
Business travelers
2 review
4.2/5
Very Good
Posted on Apr 8, 2024
The airport pick-up and drop-off service was very considerate, and they also helped to carry the luggage. Thank you very much. Actual photos taken inside the hotel. Overall, it is clean. It’s cute to order takeout and have a robot assistant to help deliver the food. For a room at this price, it's highly recommended. Very high quality. I will choose Xinjue next time I transfer in Shanghai.
Original TextTranslated by Google
Response from Property: The breeze in spring, the stars and moon in summer, the sycamore trees in autumn, the warm sunshine in winter, the four seasons change. What remains unchanged is that the new royal family will always accompany you in all four scenes!