Ruyan Hotel Shanghai

The staff are very friendly and tried to support us as much as possible. I visited with my husband and 11 month old baby. Nice grounds with pond and garden area. The games room was used everyday however you need to pay to use the KTV / multimedia room. Room lights, curtains, and air conditioning all controlled via an app on WeChat. The room was also cold in October and I couldn’t control the air conditioning with the app. Reception was helpful to do this but could only set to one temperature. Unfortunately it then became too hot for my baby and was hard to control on the app. The neighbouring room’s front door was too squeaky, waking up my son during sleep. The room was very dusty, visibly on the chandelier and curtains and most importantly it affected our sinus. My husband couldn’t stop sneezing, had a runny nose, and ended up with a nosebleed! This was unusual for him so I’d absolutely recommend a deep clean. There was no air filter available to help. We were kindly provided with a great baby bed/cot however the hotel does not provide linen. We used 2 pillow cases and a towel underneath instead. The swimming pool is seasonal which we didn’t know before coming so we didn’t unpack our swimming gear. Breakfast is good if you like Chinese style cuisine. The staff were very attentive to our needs and requests. There is 1 baby high chair. Get a double room instead of king, double is bigger and you get a table with chairs. We easily slid the beds together to make room for the baby bed/cot. King room only has 1 chair and less space in the room and bathroom. Our baby enjoyed the extra space for movement. No walk-in dinner service was available at the restaurant, it seemed complicated to request meals ahead of time so we went elsewhere. Top tips: get the reception WeChat and if you can afford it rent a car.

Hotel staff and service were great. Rooms are big, spacious and clean. Taxis aren’t readily available as the hotel is a little out of the way. Dinner was nice and reasonably priced along with breakfast.

A Truly Relaxing quiet location next to the forest, with easy access to bus routes. The property is new modern minimalist design with High-tech WiFi control for lights & AC, all rooms have good views of the Zen style garden & ponds. Staff were friendly & extremely helpful- I found the bed a bit hard so they upgraded me to a bigger room with a softer bed. Food is fresh, tasty & healthy with a wide selection of dishes for breakfast. Can highly recommend Ruyan for a relaxing stay!

Clean Room, Nice environment, Good Service!