Cherry97777
June 1, 2024
I was planning to spend the weekend happily, but as a result, all kinds of outrageous problems occurred at this hotel. This is a warning for friends who want to book.
1. I booked two nights and the first night I felt that the room was smaller than expected, so my wife and I went to the front desk to change rooms and were told that we needed to pay the cleaning fee and the price difference. Since it was not cost-effective, we stayed here temporarily and paid the price difference for the second night. Checked out at 12 o'clock the next day. When I checked out the next day, I was told that the cleaning was not finished, so I went back and waited for a while. I still think it's understandable.
2. After changing the room, my wife and I didn't have a good rest. We were going to take a lunch break. Suddenly, the cleaning door came in without knocking. What is the operation? ? So disrespectful of our privacy?
3. We were preparing to go out in the afternoon and found that there was no water. I was speechless. It was 30 degrees in Shanghai. The front desk said on WeChat that it would be repaired in two hours. Considering that the waiting time was too long, we went out directly. In the evening, they said that it might not be repaired. We said that we should cancel it. Let's go back as soon as possible, so we were about to have dinner, so we hurried back and booked another hotel temporarily.
4. I booked the audio-visual room at that time. I found that the screen would go blank when watching half of it. Most of them require additional membership.
I fell in love with this hotel over the weekend. To be precise, I have never stayed in a hotel like this. Also, the front desk looked aggressive? ? Those who didn’t know thought I was the receptionist and she was the customer.
Picture 1 No water Picture 2 White screen Picture 3 Attitude of hotel staff
Original TextTranslation provided by Google