Jinglai Hotel Light Luxury (Shanghai Bund Joy City Branch)

Jinglai Hotel Light Luxury (Shanghai Bund Joy City Branch) Reviews

Jinglai Hotel Light Luxury (Shanghai Bund Joy City Branch)

No.66 Lane 9, Qufu Road, Jing'an District, Shanghai, ChinaView Hotel Details
Jinglai Hotel Light Luxury (Shanghai Bund Joy City Branch)
Jinglai Hotel Light Luxury (Shanghai Bund Joy City Branch)Jinglai Hotel Light Luxury (Shanghai Bund Joy City Branch)Jinglai Hotel Light Luxury (Shanghai Bund Joy City Branch)
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Jinglai Hotel Light Luxury (Shanghai Bund Joy City Branch) Guest Reviews

4.2/5
3441 review
Verified reviews
Location4.2
Amenities4.2
Service4.3
Cleanliness4.2
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All reviews(3441)
Positive reviews(3121)
Reviews with photos/video(549)
Easy to get around(451)
Friendly front desk staff(261)
Close to metro(228)
Delicious breakfast(163)
Average sound insulation(115)
Convenient for shopping(109)
Well designed(62)
Perfect for business trips(57)
Negative reviews(320)
LTTHM
Superior Room (2 Beds)
Stayed in Dec 2024
Travel with friends
5 review
3.0/5
Posted on Jan 19, 2025
It's a simple designed and small room for 2 pax. Little room space when packing luggage. And TV is totally not working at all. Although did not on in room AC (as will be warm air for the winter season) per advised during check in, even with opened window the room is overly warmed for even walking from toilet to bed. Think room size would be more ideal for business traveller. Still location is convenient to intended sightseeing places e.g. 外滩
Response from Property: Hotel reply: Hello, when I saw the good review, I was touched! Because your affirmation is the greatest support and encouragement to us, your satisfaction is a beacon for us, always guiding us to move forward to higher standards. In order to meet your higher requirements, we are constantly correcting and improving ourselves. We look forward to your next visit. I wish you good health and a happy life. Thank you.
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YOWARE
Superior Double Room
Stayed in Dec 2024
Solo travelers
1 review
4.2/5
Very Good
Posted on Dec 15, 2024
The hotel is in great location, nearby Subway and the river. Just few min walk along the river to a bridge that can see spectacular view of the pearl building. Room is small but okay, recommend select room with windows for more control of airflow. Please note that the sign in front of hotel doesn’t write “Jinglai Hotel” at all. As picture attached, it show CitiGo.
Response from Property: Hotel reply: Hello, when I saw the good review, I was touched! Because your affirmation is the greatest support and encouragement to us, your satisfaction is a beacon for us, always guiding us to move forward to higher standards. In order to meet your higher requirements, we are constantly correcting and improving ourselves. We look forward to your next visit. I wish you good health and a happy life. Thank you
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Guest User
Superior Double Room
Stayed in Dec 2024
Solo travelers
1 review
4.5/5
Great
Posted on Dec 14, 2024
Hi everyone I booked this hotel for 5 days and it’s closed to Tiantong Road station for walking around 500 meters. Staffs can’t speak English well but they try to communicate and use Google translate. Food is okay. If you want to have breakfast at other places, there are some cafe and Starbucks nearby there. Anyway one day I forgot wallet at hotel. And it seem at same place. I feel safe and feel stay like at home 🏡☺️. If you want quite Hotel and not much people. This place is good answer. As remember this Hotel have 100++ rooms. Good choice and location to relax and stay. Nice privacy place. รร.นี้ใช้เวลาเดินจากสถานี Tiantong Road ประมาณ 500 เมตรค่ะ มีห้างอยู่ใกล้ๆ มีคาเฟ่ และร้านStarbuck อยู่ใกล้ๆ อาหารเช้ารร.พอได้ค่ะ ถ้าเบื่อช่วงเช้าอาจจะหาไรกินแถว รร. มาช่วง ธันวา หนาวมาก ห้องอาจจะเปิดหน้าต่างไว้สักพักแล้วค่อยมาเปิดฮีทเตอร์ทีหลัง แล้วถ้าร้อนก็ปรับได้ ถ้าอยากได้ความเย็นพอดีๆ ก็ปิดฮีทเตอร์นอน ห้องน้ำจะมีแค่ห้องกระจกกั้นใสๆแล้วมีม่านปิด ใครติดเรื่องห้องน้ำอาจจะดูอีกที แต่ทำให้ห้องไม่ทึบหรืออึดอัดไป ตรงหัวเตียงจะเป็นลายภาพวาดแบบวัดเจดีย์ สถานที่ท่องเที่ยวในเมือง เก๋ดีค่ะ รร.มีเอกลักษณ์ตกแต่งแบบ modern ร่วมกะความบูติกนิดๆ เป็นรร.ขนาดเล็กถึงกลาง ห้องพักน่าจะ100 กว่าห้อง ทำให้รู้สึกมีความ private นิดๆ คนไทยมาพักที่นี่ก็เยอะค่ะ ถ้าพักรรที่คนไทยอยู่บ้างก็ดีตรงที่เวลาขอความช่วยเหลือ หรือสอบถามอะไรก็คุยกันได้ มีวันนึงลืมเป๋าตังค์ไว้ กลับมาห้องยังอยู่ที่เดิม ก็โอเคค่ะ รู้สึกหายห่วง แม่บ้านจะเติมน้ำดื่ม ทุกวัน 2 ขวด เรื่องทำความสะอาดห้อง ก็พอได้อยู่ แต่ฝุ่นอาจจะมีบ้าง แต่โดยรวมโอเคเลยค่ะ พนง บางคนพอจะสื่อสารอังกฤษได้นิดๆ ถ้าไม่ได้เค้าจะใช้Google traslate ช่วย พนงที่นี่ให้ความช่วยเหลืออย่างดีเลยค่ะ 🏨🏨🫶🏻❤️ แนะนำค่ะ ใครไม่แน่ใจว่าควรพักที่ไหน ที่นี่โอเคค่ะ อยู่ใกล้สถานีTiantong Road ห่างจาก รร 500 เมตร ก็พอเดินได้ค่ะ ส่วนสถานีรถไฟถือว่าเดินทางในเมืองสะดวกมาก ห่างจากสถานี East Nanjing แหล่งช้อปปิ้งและเดินเที่ยวเพียงสถานีเดียว ถ้ามีโอกาสไป ก็อาจไปพักที่นี่อีก ทางเข้า รรแบบ คล้ายคอนโด อพาร์ตเมนต์ เพราะมีป้อมยามด้วย รู้สึกปลอดภัยค่ะ คนไม่เยอะ ไม่วุ่นวาย 😊😊👏👏
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Response from Property: Hotel reply: Hello, when I saw the good review, I was touched! Because your affirmation is the greatest support and encouragement to us, your satisfaction is a beacon for us, always guiding us to move forward to higher standards. In order to meet your higher requirements, we are constantly correcting and improving ourselves. We look forward to your next visit. I wish you good health and a happy life. Thank you
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ChiaVicky
Superior Room (2 Beds)
Stayed in Nov 2024
Family
2 review
2.2/5
Posted on Dec 9, 2024
I booked this hotel as it's near the MRT and it's less crowded compared to the others.. The room size is moderate, which I'm not complaining about, as I'm aware that rooms in Shanghai generally are smaller..however, one thing that I cannot tolerate, that is I was unable to turn on the air conditioner..the room that I was given does not have a window..usually I never had a problem with room without window, as I could just turn on the aircond.. however, the receptionist told me that the building's management decided to turn on the heater service in the whole building and forbidding the use of aircond..I find his reason RIDICULOUS!! I was not able to sleep at night due to feeling stuffy and there's absolutely no air ventilation!! This has to be changed! Otherwise, if you still wanna book this hotel, book a room with a window! Otherwise, you'd get roasted just like me!
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Response from Property: Dear guest: Hello! We are really sorry to bring you a bad experience. We will make improvements and strive to provide a comfortable accommodation environment for every guest. We look forward to your next visit and wish you a happy life.
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Dyi En
Superior Double Room
Stayed in Nov 2024
Business travelers
11 review
4.2/5
Very Good
Posted on Dec 4, 2024
The room were very small but the bed very comfortable. Walking distance to mall and train station
Response from Property: Hello, the moment I saw the good reviews, I was moved! Because your affirmation is the greatest support and encouragement for us, your satisfaction is a beacon for us, always guiding us to move forward to higher standards. In order to meet your higher requirements, we are constantly correcting and improving Myself, I look forward to your next visit. I wish you good health and a happy life. Thank you.
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Guest User
Double Room
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Nov 23, 2024
The location was so good, near 7-11 and mall>>Just walk around 5 mins to Qufu metro station. The front desk can communicate in English and so nice. The room is a bit small but that’s enough for 2 guests. I recommend this hotel.
Response from Property: Hello, when I saw the good comments, I was moved! Because your affirmation is the greatest support and encouragement to us, your satisfaction is a beacon for us, always guiding us to move forward to higher standards. In order to meet your higher requirements, we are constantly correcting and improving ourselves. We look forward to your next visit and wish you good health and a happy life. Thank you.
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Guest User
Handpicked Double Bed Room
Stayed in Nov 2024
Solo travelers
3 review
1.5/5
Posted on Nov 4, 2024
No ventilation in the bathroom, so everything was full of mold. The bathroom had not been cleaned, the floor was still wet from the previous tenant and there was excrement on the floor. There was dust everywhere. I cannot recommend this hotel to anyone, I don't know how it got such good reviews. There was a construction site right outside the door so it was very loud in the morning and at night. But the hotel can't do anything about that.The breakfast was also very poor
6/7
Response from Property: Dear guest: Hello! We are really sorry to bring you a bad experience. We will make improvements and strive to provide a comfortable accommodation environment for every guest. We look forward to your next visit and wish you a happy life.
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Guest User
Superior Double Room
Stayed in Nov 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Nov 7, 2024
Convenient location and worth the price. Easy access to MRT station and Nanjing Pedestrian Street.
Response from Property: Hello, when I saw the good comments, I was moved! Because your affirmation is the greatest support and encouragement to us, your satisfaction is a beacon for us, always guiding us to move forward to higher standards. In order to meet your higher requirements, we are constantly correcting and improving ourselves. We look forward to your next visit and wish you good health and a happy life. Thank you.
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Kong
Double Room
Stayed in Oct 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 12, 2024
Jinglai Hotel Light Luxury (Shanghai Bund Joy City Branch) is a stylish and well-located hotel. Situated near the Bund and Nanjing Road, it offers easy access to Shanghai’s top attractions. Service is friendly and efficient, though some staff members have limited English proficiency. The hotel provides excellent service which is the luggage collecting area as i arrived quite early while my room wasnt ready to check in. Its saves me alot of time to explore Shanghai more and the overall experience is luxurious.
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Response from Property: 酒店回覆內容:您好,當我看到好評的那一瞬間,我感動了!因為您的肯定就是對我們最大的支持和鼓勵,您的滿意對我們來説就是一盞明燈,時刻指引我們向更高的標準前行,為了達到您的更高要求,我們時刻不斷改正,完善自己,期待您的下次光臨,祝您身體健康,生活愉快,謝謝
Tobias Karl
Superior Room (2 Beds)
Stayed in Oct 2024
Family
6 review
3.5/5
Posted on Dec 1, 2024
Great location. Very close to the metro and JoyCity shopping Center. The personell was friendly and kind.
Response from Property: Dear guest: Hello! We are really sorry to bring you a bad experience. We will make improvements and strive to provide a comfortable accommodation environment for every guest. We look forward to your next visit and wish you a happy life.
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Aunpunman
Superior Room (2 Beds)
Stayed in Oct 2024
Travel with friends
1 review
4.7/5
Amazing
Posted on Oct 26, 2024
the room is quite smaller than I expected, but it’s suitable for the price! And it’s really near shopping mall and metro! 👍🏻👍🏻
Response from Property: Hello, when I saw the good comments, I was moved! Because your affirmation is the greatest support and encouragement to us, your satisfaction is a beacon for us, always guiding us to move forward to higher standards. In order to meet your higher requirements, we are constantly correcting and improving ourselves. We look forward to your next visit and wish you good health and a happy life. Thank you.
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Guest User
Superior Room (2 Beds)
Stayed in Oct 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Oct 25, 2024
Clean room with nice location nearby community mall, shopping mall and metro
Response from Property: Hello, when I saw the good comments, I was moved! Because your affirmation is the greatest support and encouragement to us, your satisfaction is a beacon for us, always guiding us to move forward to higher standards. In order to meet your higher requirements, we are constantly correcting and improving ourselves. We look forward to your next visit and wish you good health and a happy life. Thank you.
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Darya
Double Room
Stayed in Aug 2024
Solo travelers
14 review
1.2/5
Posted on Aug 15, 2024
The experience of staying at the hotel was just terrible! It all started with the fact that the staff hardly spoke English. When we saw the room, it was very dirty, there were terrible stains on the floor and walls, it was simply impossible to stay in it. The room stinks terribly. There is a ventilation system next to the bed, which is clogged with garbage. How should we breathe this? In the evening, when we went back to pick up our things and move out of this hell, our bed was all wet, and new stains formed on the bed linen. We also do not recommend breakfast at this hotel, in the morning we were met by a female employee of the hotel in pajamas, we did not immediately realize that she works here. WE arrived early in the morning, when there were not many people, but there was no choice of food at all. We do not recommend it to anyone, we had to urgently look for another hotel. The vacation was ruined!
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Response from Property: We are very sorry that we did not bring you a satisfactory stay experience. If you have any questions, please contact the duty manager directly, and we will solve the problem for you reasonably. We look forward to your next visit and give us a chance to give you a satisfactory answer. Jiuben Hotel is located in the bustling area of ​​Jing'an Joy City, Nanjing Road Pedestrian Street, the Bund, and the MixC business district, close to Suzhou River and Sihang Warehouse, and the Shanghai retro art facade is a popular check-in point. Thank you again for your stay, and finally wish you good health and a happy life~
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MOSKD
Superior Room (2 Beds)
Stayed in Oct 2024
Travel with friends
9 review
3.7/5
Posted on Oct 28, 2024
The hotel located nearby many interesting locations
Response from Property: Hello, the moment I saw the good reviews, I was moved! Because your affirmation is the greatest support and encouragement for us, your satisfaction is a beacon for us, always guiding us to move forward to higher standards. In order to meet your higher requirements, we are constantly correcting and improving Myself, I look forward to your next visit. I wish you good health and a happy life. Thank you.
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cockwaffles3000
Superior Double Room
Stayed in Jul 2024
Couples
1 review
2.7/5
Posted on Jul 27, 2024
Nice location but room smelled awful. AC was filled with mold! Felt like i was getting positioned tbh.
Response from Property: Dear guest: Hello! We are really sorry to bring you a bad experience. We will make improvements and strive to provide a comfortable accommodation environment for every guest. We look forward to your next visit and wish you a happy life.
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