Mandarin Oriental Pudong Shanghai

Developed top rating ! from start to finish Amazing 2 night stay. That's *the* place. Top service, professionalism and kindness from all staff members throughout the entire stay. From the spotless check-in manager to check-out professional ladies, to the staff in the Club, Spa, at the entrance, literally at every single touch point (no names mentioned, not sure if it's allowed here). Great room : bedding, all fixtures are good or high quality (one cannot do without a leather wrapped Nespresso machine:). Big views on skyline and city. Impressive swimming pool , meant for swimming not lounging, and gym. Great breakfast buffets, no queues or excessively noisy even during golden week. Small downside, if one wants to be extra picky: the MO lounge club has great views, nice cocktails and amazing service, but food selection is a bit small and very repetitive (mostly the same 2-3 things a la carte and a couple of, cold-only, buffet options. Also only 1 white , 1 red wine. They could easily improve this with a small investment. Stayed at all big names, most everywhere. These guys are real pros, they should be sent around to teach, train and scold other hotel managers - mass market, hard discount experience with long queues at breakfast (tables placed in corridors near the elevators!!) , noisier than a 60 mln passengers airport and a miserable check-in and out. On the contrary MO Shanghai is very close to my lost-in-translation fascinating experiences at the before-renovation Park Hyatt Tokyo. So a big shout out to those who run MO Shanghai!

I had an amazing experience at the Mandarin Oriental Shanghai. The service was top-notch—staff were friendly, attentive, and made everything feel effortless. My room was beautiful, with a stunning view of the city and all the little luxury touches you’d expect. The food was incredible (especially the fine dining options), and the spa was a peaceful retreat after a day out. Every detail was perfect. Can’t wait to come back!

The stay here is always excellent. The service is the best personalized service one can get. Never a dull moment. I stay here often and they always make you feel as if you at home. I wouldn't stay anywhere else even if the rates were better.