Shanghai SWEETWELL Hotel

Very good, good environment, new facilities, big room, and they upgraded my room type. It's really good. I'll stay here again next time if I'm catching a flight🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳

Fortunately, this software has no negative points, otherwise none of the above four would be positive. In my room, one TV and one projector can't be used. They said it was a network problem. When I slept on the bed, there was a red circle, like in hell. When I asked the waiter, he said, "What's the problem with it being quiet?" 😅 2. There was no hot water for showering at night. I don't know why. 3. The wall should be imported from Iraq. Let's just say that the price of this hotel is not low..

If we only talk about the hardware facilities in the room, this price is actually a bright spot. But the service and hygiene in the store completely destroyed the only bright spot. 1: There is a car to Disneyland (this should be considered as a standard feature of hotels near Disneyland...), but there are only two hotel shuttles (book at the front desk one day in advance, the morning bus departs at 7 o'clock and returns at 10:10 in the evening. These are the only two buses that can be provided (parents with children are advised to consider it). And the car type: the moving company's medium-sized car~not a normal minibus or bus.) 2: Service attitude: There was no hot water on April 29th. No matter whose fault it was, the hotel could not be the last to know. But the author's family played in Disneyland for a day and came back at around 9 or 10 o'clock. Until we were ready to take a shower, we did not receive any notification from the hotel. Then a colleague who played in Disneyland for a day communicated with the hotel waiter and asked what to do if the child caught a cold and had a fever because of this. The hotel unexpectedly answered that we have cold and fever medicine (I would like to ask all parents with children what they would think when they heard this reply) 3: Hygiene: I went out to play in Disneyland in the morning, and then told the waiter that the room needed to be cleaned. At night, when the kid was playing on the bed, I found some dried blood on the quilt! Then I called the front desk to ask for a replacement. The waiter came but was sullen the whole time💩 (really ruined the good impression on the first day) Conclusion: Anyway, if I come back to Shanghai Disneyland next time, I will definitely not consider their place. There is no need to let the bathtub and the size of the 40-square-meter room affect your mood.

There were blood drops on the bed sheet and quilt in the room. I didn’t answer my phone call last night. I had to put disposable bath towels and clothes under it. It was very hygienic. I felt that the stay was not worth the price. I hope this will be taken seriously.

Toothbrushes and combs are not provided, and you have to ask for them at the front desk. The breakfast is very simple and ordinary, nothing delicious. The lighting in the room is really dim, so it is difficult to see clearly, and it is difficult to put on makeup. The floor of the room is very slippery. I almost slipped twice. Be careful with children.

The room is spacious and bright, with a floor-standing bathtub, a shower room and toilet separated by wet and dry areas, complete facilities and powerful air conditioning. The TV projection is very convenient, and it is very comfortable to lie down and watch TV series. I booked it with an advance ticket, and it was 199 and included breakfast for two, which is very cost-effective. I will go there again next time.

I booked two rooms for two nights on Ctrip. After booking the hotel, I contacted the hotel and asked if I could change to a king-size bed room. A woman answered the phone and said that it could be changed, but the price difference had to be paid. She asked me to transfer the money for the entire room directly to her via WeChat and asked me to cancel the order. However, the order showed that it could not be cancelled. Later, when I did not agree, her attitude was very bad and her tone was very impatient. After arriving at the hotel and checking in, we felt that the place was too remote that day, so we wanted to change to another hotel. I went to the front desk to ask if I could get a refund for one day, because Ctrip showed that it was not refundable, so I went to the front desk to consult. A man at the front desk told me that it was okay. After communicating with him, I booked another hotel for the next night. The next day, after the check-out time had passed, I contacted the hotel. I asked why I hadn't refunded it yet? Then the woman who contacted me before said that the woman who had a bad attitude on the phone before answered the phone and asked me to contact Ctrip and apply for a refund to transfer to a manual. Then I told him that Ctrip would contact you later to let you confirm whether we checked in. He agreed and said okay. Later, when I called Ctrip, the customer service of Ctrip called him and he said that he had not negotiated with them and directly refused to refund. I have never seen such a blatant **. Secondly, the room is quite large, the decoration is a bit old. Other things are OK. Close to Disneyland

I booked this hotel again because I was satisfied with the experience last time and recommended it to my colleagues. However, on the first day, the hotel received a tour group service. There was basically no hot water when I took a shower at around 11pm. I almost caught a cold. The next day, I reported it to the front desk and it was handled. There was hot water. However, the shower head leaked a lot. I hope you will pay attention to maintenance. The breakfast on the first day was also because we received a group meal. There was basically no food after 8:10, and the breakfast was basically not hot. I was angry! There were more choices when I went there at about 9am the next day, and the breakfast was still hot. Overall, I still hope that the hotel can provide team reception capabilities, otherwise the customer experience will be greatly reduced!

The room is quite big, quite satisfactory, and very clean. It can be seen that the decoration is a few years old, and the curtains are also electric. However, the sound insulation is very average. The rooms facing the street are noisy, and the sound of traffic on the road next to it is very obvious. People with light sleep or sensitive sleep should not stay in rooms facing the street.