First of all, the environment was very bad. We went there at around 8 o'clock. There was only one person at the front desk, and there were other customers who were drunk and making trouble. There were 3 or 4 people waiting to check in, and the front desk was so busy that they couldn't handle it. I asked for help to check the window, and they said it was all patio. When I booked, it was written that there was a window, but they said it couldn't be changed, and then they checked for someone else. Later, when other people had checked in, they arranged a window on the first floor for us. In fact, there was a room. I waited for him to say to increase the price, but he didn't say anything. He just said that there was no room and couldn't be changed. If you don't have a refund, I will change to a room in the city. At that time, I wanted to be closer, but as soon as I walked in, I felt very bad. It was outrageous ^_^. As soon as I moved in, the floor-to-ceiling window banged 💥💥💥 and broke. It was so scary👻 I contacted the front desk immediately, thinking that I was so unlucky and it was time to argue again. The front desk asked an uncle to come over, and he said it was okay. The manager was not there, and the room rate would be reduced by then. You can continue The noise stopped after a while. The glass... We insisted on changing places. It was past 11 o'clock. Otherwise, we would just leave and get a refund. After repeated insistence, the front desk came and said, either change the room or continue to stay and give you a discount. Can we stay like this? Fortunately, they looked at it and said that the glass exploded by itself. I was planning to contact a lawyer friend because I was afraid that the hotel would shirk responsibility. Because it was too late, we asked to change the room. In order not to affect the mood of the trip, we made unnecessary requests. The on-site manager was not seen from beginning to end. I was scared all night and was afraid that it would explode again. There were also drunk people. The sound insulation was very poor after checking in. There were all kinds of noises outside the door, sewer noises, and the quilt was also damp. I didn't sleep well all night. The breakfast was the worst I have ever stayed in the whole season. Suddenly I understand why this hotel has such a low rating! Big
Speechless😓 Very bad, very bad, very bad
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