Starway Hotel (Shanghai Qibao Hongqiao Airport) Guest Reviews
4.6/5
Very Good
461 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.5
Service4.6
Cleanliness4.6
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All Reviews(461)
Positive reviews(437)
Reviews with photos/video(61)
Delicious breakfast(31)
Great value for money(25)
Average sound insulation(24)
Friendly front desk staff(24)
Easy to get around(23)
Convenient parking(20)
Large rooms(19)
Perfect for business trips(8)
Negative reviews(23)
Flyfabio
Deluxe Suite
Stayed in Jan 2023
Solo travelers
14 review
4.2/5
Very Good
Posted on Jan 26, 2023
Beautiful big and clean room. The location of the hotel is not the best but i enjoyed my time there. Personally i can recommend it.
Response from Property: Thank you for your comments and suggestions.we will make efforts to improve the deficiencies and bring you a better exprience.
Gangjinshuini0835
Superior Room (2 beds)
Stayed in Mar 2023
Business travelers
8 review
4.0/5
Very Good
Posted on Mar 31, 2023
It should be more proactive to ask customers about their requirements for disposable products, remember there are combs. The service attitude is still very good.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your valuable comments on our hotel. We will keep it in mind and continue to improve, and make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Jieaobuxundelunkuo
Double Room
Stayed in Mar 2023
Business travelers
86 review
2.0/5
Posted on Mar 29, 2023
A particularly disappointing stay!
When I arrived at the store after 8 o'clock in the evening, you asked me to wait for the room, saying that the hourly room hadn't been cleaned up yet! I was afraid I couldn't get up, so I ordered a wake-up call, but you didn't do it!
I am convinced!
Original TextTranslated by Google
Response from Property: Dear guest, we are deeply sorry for the bad experience you have brought. I am sorry that you have waited too long due to the tight room availability on that day. We will strengthen the training of our staff and increase the speed of room grabbing. Sorry again!
Guest User
Double Room
Stayed in Mar 2023
Business travelers
10 review
5.0/5
Outstanding
Posted on Mar 9, 2023
Hotel service is thoughtful, praise!
Original TextTranslated by Google
Response from Property: It is really exciting to see the simple and profound praise from the guest officers. We provide the most considerate and meticulous service for each guest officer. The encouragement from the guest officers is the greatest support and encouragement for the hotel. We will serve everyone well Family, look forward to seeing you again!
Guest User
Double Room
Stayed in Mar 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on Mar 12, 2023
Very nice, comfortable stay.
Original TextTranslated by Google
Response from Property: Simple words, without gorgeous decorations, are indeed full of touch, thank you for meeting, Xiaoxing is always with you. Guest officer, remember to come here often!
Guest User
Superior Room (2 beds)
Stayed in Mar 2023
Friends
7 review
5.0/5
Outstanding
Posted on Mar 27, 2023
good. . . . . .
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your praise of our store. We will, as always, live up to your trust and look forward to your next visit.