Holiday Inn Shanghai Pudong Nanpu Reviews
Holiday Inn Shanghai Pudong Nanpu
No.55 Huanlong Road, Shanghai, ChinaView Hotel Details
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Holiday Inn Shanghai Pudong Nanpu Guest Reviews
4.5/5
Great
1443 Reviews
Verified reviewsLocation4.5
Amenities4.4
Service4.6
Cleanliness4.5
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All Reviews(1443)
Positive reviews(1380)
Reviews with photos/video(342)
Friendly front desk staff(168)
Easy to get around(106)
Delicious breakfast(90)
Convenient parking(40)
Close to metro(34)
Perfect for business trips(20)
Bathtub OK(6)
Negative reviews(61)
Delboy
Superior Double Room
Stayed in May 2024
Solo travelers
41 Reviews
Very Good
Posted on May 7, 2024
An enjoyable stay over the May Day Holiday. The hotel is a short walk from the subway and plenty of bars and restaurants nearby. Nice staff too. Would definitely recommend this place.
Imran
Superior Double Room
Stayed in May 2024
Family
1 Reviews
Outstanding
Posted on May 6, 2024
It was a very good stay in the hotel. Their response is good. They helped in all the aspects when i asked. their cleanliness was also good. I stayed with my family and kid in one room for 3 nights in queen bed room. It was awesome. I will recommend others to stay here. it is safe and near to any famous place to visit.
Response from Property: Dear guest: Hello! Thank you for choosing Holiday Inn Pudong Shanghai. Your recognition of the hotel is our greatest honor. I hope you can enjoy your leisure in this bustling city and look forward to serving you next time. I wish you a happy life! At this point, the hotel general manager: Allen
Guest User
Superior Room (2 beds) (Bathtub, shower)
Stayed in Mar 2024
Friends
1 Reviews
Outstanding
Posted on Mar 28, 2024
The front office season was really good, That waitress was so friendly and quick! Give her a big tip!But she didn't want it, so I'm going to give her a good review!!I do appreciate all your help.
Response from Property: Dear guests: Hello! Thank you very much for choosing Holiday Inn Shanghai Pudong Lisheng. I am very happy to know that you had a pleasant and comfortable time in the hotel. It is our honor to serve you. Your satisfaction is the best affirmation and encouragement for us. Every There are always reasons for people to miss the city. Each shop has its own sweet and warm memories. I believe this will be the warmest and most unique one in your memories. We look forward to your coming back often! I wish you a happy life, Everything goes well! At this point, hotel general manager: Allen
Anonymous User
Superior Room (2 beds)
Stayed in Nov 2023
Family
1 Reviews
Posted on Dec 2, 2023
room is very old but clean . the tv rack is a kind of old design type . Bath room ' ceiling are full of crack . The water pipe to the shower head is leaking . Should be able to detect during daily cleaning of bath tub . the hinge of 1 door of the wardrobe is faulty and almost fall off when i try opened it . This hotel really need a lot of maintenance work . will not choose to stay here for my next trip
Response from Property: Thank you for staying at Holiday Inn Shanghai Pudong Nanpu, and thank you for sharing this experience. We apologize for any inconvenience caused to you. As for the inconvenience caused by the room facilities, this problem has been reported to the relevant departments of the hotel. At present, the hotel has planned to renovate and replace the room facilities and equipment gradually. We apologize for the inconvenience caused to you. Your comments and suggestions are indispensable for us to improve the quality of service, we firmly believe that through continuous efforts, you will see our progress and improvement next time! looking forward to your visit again, I wish you a happy life! So far, General Manager of the hotel: Alan
Jimmy55555
Superior Room (2 beds)
Stayed in Dec 2023
Family
7 Reviews
Outstanding
Posted on Mar 24, 2024
This hotel is having robot to deliver food to your room. My wife really love to order food delivery
desai
Superior Room (2 beds)
Stayed in Nov 2023
Business travelers
48 Reviews
Posted on Nov 19, 2023
Rooms little old.. Also its in a residential location and there are no any restaurants or coffee shops nearby.
Response from Property: Thank you for staying at Holiday Inn Shanghai Pudong Nanpu, and thank you for sharing this experience. We apologize for any inconvenience caused to you. As for the inconvenience caused by the room facilities, this problem has been reported to the relevant departments of the hotel. At present, the hotel has planned to renovate and replace the room facilities and equipment gradually. We apologize for the inconvenience caused to you. Your comments and suggestions are indispensable for us to improve the quality of service, we firmly believe that through continuous efforts, you will see our progress and improvement next time! Also thank you for your recognition of our service, thank you again for your message, looking forward to your visit again, I wish you a happy life! So far, General Manager of the hotel: Alan
Ashanty leong
Superior Double Room
Stayed in May 2023
Friends
8 Reviews
Posted on Jul 26, 2023
Was quite a walk from the train station, more easier to use the bus to go there. The carpets had stains on them, not soundproof can be woken up by kids or cleaning ladies in the hallways. (The photo is just for points :) )
Response from Property: Dear guest，thank you for choosing Holiday Inn Shanghai Pudong Nanpu!We are very sorry for that the hotel's facilities did not meet your expectations, we have started to renovate the rooms.Hope you have a more satisfactory stay next time,Have a nice day!GM:allan
Anonymous User
Superior Double Room
Stayed in Sep 2023
Solo travelers
12 Reviews
Posted on Sep 30, 2023
Super old and ugly hotel pictures are not real be careful don’t go there its a big lie The gym does not exist and the place must be renovated
Response from Property: Dear guest,Thank you for staying at Holiday Inn Shanghai Pudong Nanpu,I have also shared your feedback with the hotel management. Please believe that the hotel has been doing its best to maintain and update various facilities and equipment over the past decade, in order to provide guests with a comfortable stay experience. I myself and the hotel management will also discuss and improve on your feedback. The reason for the closure of the gym is that the hotel is currently planning to gradually renovate and adjust, and will meet you in a brand new appearance in the near future. We apologize for any inconvenience caused. Thank you again for your message. Looking forward to your next visit and wishing you a happy life!So far, General Manager of the hotel: Alan
Guest User
Superior Room (2 beds) (Bathtub, shower)
Stayed in Oct 2023
Solo travelers
41 Reviews
Posted on Oct 12, 2023
The facilties are too old and carpets are really dirty. Overall the service are on the average.
Response from Property: Thank you for staying at Holiday Inn Shanghai Pudong Nanpu, and thank you for sharing this experience. We apologize for any inconvenience caused to you. As for the inconvenience caused by the room facilities, this problem has been reported to the relevant departments of the hotel. At present, the hotel has planned to renovate and replace the room facilities and equipment gradually. We apologize for the inconvenience caused to you. Your comments and suggestions are indispensable for us to improve the quality of service, we firmly believe that through continuous efforts, you will see our progress and improvement next time! Also thank you for your recognition of our service, thank you again for your message, looking forward to your visit again, I wish you a happy life! So far, General Manager of the hotel: Alan
Guest User
Superior Room (Double bed) (Bathtub, shower)
Stayed in Feb 2023
Business travelers
1 Reviews
Outstanding
Posted on Mar 2, 2023
This work trip, staying here is very good. The hotel is located within 700 meters from the Metro station. The staff are warm welcoming. Give advice, help willingly. The room is clean, wide, the bed and pillows are very good. I'm wanting to spend all day in a soft bed and a warm room, thw variety of breakfast ia very good, they're clean and delicious Overall, staying here this time is very good.
Response from Property: Dear guest ! Thank you for choosing Holiday Inn Shanghai Pudong Nanpu and sharing your stay experience in your busy schedule, your satisfaction is our greatest support, the hotel is adjacent to Lujiazui Financial District and quiet in the middle of the noise, thank you for the recognition of our service, this is our great honor, we will continue to work hard to improve, we look forward to meeting you again to bring a more wonderful experience. Hotel manager: Allan
Guest User
Superior Double Room
Stayed in Mar 2024
Business travelers
3 Reviews
Very Good
Posted on Mar 23, 2024
Location is convenient for my business trip.
Guest User
Superior Room (2 beds) (Bathtub, shower)
Stayed in Aug 2023
Business travelers
6 Reviews
Great
Posted on Aug 13, 2023
About 15 mins by walk to the closest metro. Breakfast is okay. Bathroom could've been better. Overall the stay was satisfactory.
Response from Property: Dear guest ! Thank you for choosing Holiday Inn Shanghai Pudong Nanpu and sharing your stay experience in your busy schedule, your satisfaction is our greatest support, the hotel is adjacent to Lujiazui Financial District and quiet in the middle of the noise, thank you for the recognition of our service, this is our great honor, we will continue to work hard to improve, we look forward to meeting you again to bring a more wonderful experience. Hotel manager: Allan
Guest User
Superior Double Room
Stayed in Sep 2023
Couples
5 Reviews
Amazing
Posted on Oct 8, 2023
We've enjoy very much,its quite and staff is so friendly,bed so comfortable,
Response from Property: Dear guest ! Thank you for choosing Holiday Inn Shanghai Pudong Nanpu and sharing your stay experience in your busy schedule, your satisfaction is our greatest support, the hotel is adjacent to Lujiazui Financial District and quiet in the middle of the noise, thank you for the recognition of our service, this is our great honor, we will continue to work hard to improve, we look forward to meeting you again to bring a more wonderful experience. Hotel manager: Allan
CDPRoberts
Superior Double Room
Stayed in Sep 2023
Couples
4 Reviews
Outstanding
Posted on Oct 27, 2023
Great stay. Easy to find location. Small room with a decent shower.
Response from Property: Dear guest, hello! Thank you for your five-star review! Every member of the hotel adheres to the concept of thoughtful service, hoping that our thoughtful service can provide every guest with a homelike experience. This is the simplest and purest wish of each of our employees. We are honored to receive your affirmation and praise, and we hope to have more opportunities to serve you.So far, General Manager of the hotel: Alan
Guest User
Superior Room (2 beds)
Stayed in Jun 2023
Business travelers
8 Reviews
Outstanding
Posted on Jun 9, 2023
Good location near subway, easy to reach. Room good and clean. Food variety excellent. Will stay again.
Response from Property: Dear guest ! Thank you for choosing Holiday Inn Shanghai Pudong Nanpu and sharing your stay experience in your busy schedule, your satisfaction is our greatest support, the hotel is adjacent to Lujiazui Financial District and quiet in the middle of the noise, thank you for the recognition of our service, this is our great honor, we will continue to work hard to improve, we look forward to meeting you again to bring a more wonderful experience. Hotel manager: Allan