Sheraton Shanghai Waigaoqiao Hotel
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Sheraton Shanghai Waigaoqiao Hotel

No. 28 Jilong Road, Pilot Free Trade Zone, Pudong New Area, Shanghai, 200131, China
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hotel overview picture
Last booked 1 hr ago
Highlights
Currency exchange
Free parking
Varied breakfast
Great views
Most card payments accepted
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Amenities
Indoor swimming pool
Spa
Massage Room
Executive Lounge
Fitness Room
Public parkingFree
3 Car charging facilities
Bar
All amenities
Property Description
Sheraton Shanghai Waigaoqiao is located in the core of China (Shanghai) Pilot Free Trade Zone, about 15 kilometers from Pudong Central Business District (CBD), within walking distance of Metro Line 10 and Line 6. Surrounded by the highway network, it is easily connected to Lujiazui, railway station and airport, 7 km from Shanghai Binjiang Forest Park and 24 km from Shanghai Disney Resort, and the city is within easy reach. The hotel features more than 400 elegant rooms and suites, each tasteful, Sheraton bedding and en suite to create a homely feeling. Some rooms feature floor-to-ceiling Windows with views of the harbour. Three restaurants and lounges with different styles present Chinese, Western and Japanese cuisines, creating an irresistible culinary feast and gluttonous experience to satisfy your culinary pursuits. Explore the cultural charm of Holland Town, Gaoqiao Old Town, art center and Peony Garden around the hotel, where nature and humanity coexist in harmony, customized cultural Tours for you. Family time is also wonderful, the hotel is close to Pudong Binjiang Forest Park, adjacent to Changxing Island, Chongming Island and other popular holiday places in Shanghai, without stepping out of "Shanghai", you can take children for outdoor adventure and close to nature experience. On certain holidays or weekends, the hotel regularly holds baking and craft classes to enhance family fun. A paradise for shopping lovers, it gathers Sam's Club flagship store, RT-Mart Hypermarket and Senlan International Shopping Mall, brings together famous supermarkets and cinemas, and enjoys one-stop shopping fun from everyday to luxury. We are committed to attentive service and a dedicated team on call 24/7 to ensure your stay is flawless. Sheraton Shanghai Waigaoqiao Hotel combines business and leisure with an excellent location, perfect facilities and exquisite service to create an extraordinary business experience and make every trip a beautiful memory. Successful journey, thus set sail!
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9.0/10
Good
Really enjoyed it. Highly recommended!
All 1,267 reviews
Surroundings
Metro: Jilong Road
(210m)
Metro: North Waigaoqiao Free Trade Zone
(540m)
Airport: Shanghai Pudong International Airport
(34.6 km)
Airport: Shanghai Hongqiao International Airport
(38.4 km)
Train: Shanghai Railway Station
(21.9 km)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

4

Grand Deluxe Room

1 Queen bed
60m² | Floor: 8-39
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
3

Premier Suite Room

1 King bed
100m² | Floor: 25-39
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
3

Executive Double Room

1 King bed
46m² | Floor: 41-50
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
5

Executive Room (2 Beds)

2 Double bed
46m² | Floor: 41-50
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
3

Harbour View Double Bed Room

1 Queen bed
46m² | Floor: 25-39
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
9

Wedding Room

1 King bed
100m² | Floor: 25-39
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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4

Noah's Jungle Adventure Family Twin Room

2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
4

Deluxe Double Room

1 Queen bed
46m² | Floor: 8-22
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
4

Harbour View Twin Room

2 Double bed
46m² | Floor: 25-39
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
6

Executive Room None Plastic

1 Queen bed
46m² | Floor: 41-50
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Toothbrushes
Room Details
Check Availability
8

Presidential Suite

3 King bed
388m² | Floor: 51
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
4

Ambassador Suite

1 King bed
188m² | Floor: 50
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
4

Deluxe Room (2 Beds)

2 Double bed
46m² | Floor: 8-22
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
Hide Room Types

Guest Reviews

9.0/10
Good
1,267 reviews
  • Cleanliness9.1
  • Amenities9.0
  • Location9.1
  • Service9.0
Average for similar properties in Shanghai
Most Mentioned
Review summary
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Location: The hotel is conveniently located near subway lines, offering easy access to transportation, which is beneficial for business travelers.(based on 77 reviews)
B‍e‍i‍b‍e‍i‍6‍0‍1
August 31, 2025
很糟糕的體驗!!!果然郊區的喜來登住不得!!! 預訂的房間裏是包含雙人自助晚餐的,並且也寫明瞭地點是一樓的西餐廳,結果入住當天來來回回問了五個人,每次給我不同的答案,一會是1樓西餐廳一會是51樓行政酒廊。最後酒店工作人員和我説是因為一樓當天衹接待團餐,給我們調到51樓,而51樓都不能説是自助晚餐,衹能算個下午茶,菜品極其少。工作人員還説因為51樓不花錢,所以菜品少,1樓要花錢的,可我定的也是花了錢在1樓吃飯的套房好嘛…隨後問了攜程管家,也和我講應該是在1樓,會有酒店工作人員和我溝通協調,結果一直沒人來,最後賠了120的補償。 辦理入住的時候也是當天在搞活動,大堂亂七八糟,就給了我兩張卡,也完全沒人指明電梯在哪裡,服務意識極其單薄! 點的外賣也是衹能自己去外賣櫃取!!! 客房也很糟糕…第一個房間空調打不冷,換了個房間空調又變得非常冷,完全無法自主調節,也真服了… 還有就是第二天的早餐也很爛,這個華夫餅簡直一言難盡,做得完整的是售賣的,剩餘的邊角料提供給自助餐客人,吃相未免太難看…工作人員態度也很差,早餐也超級難吃,就這種水平的自助早餐也敢對外收98的費用,簡直可笑,花98來當吃邊角料的冤大頭嘛!!!
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A‍m‍o‍s‍e‍*‍*‍*‍*
July 25, 2025
挺喜歡的,好評
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_‍W‍e‍C‍h‍a‍t‍4‍7‍8‍8‍4‍8‍*‍*‍*‍*
September 15, 2025
在附近考試住了一晚,酒店很新,很乾凈,設備齊全,Felix Zhang非常熱心,江景大床房住的很舒服,下去健身房也不錯,下次有需要還會再選擇這裏。
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L‍i‍n‍g‍y‍o‍u
September 14, 2025
其他方面都很不錯,但是外賣需要自己到大門口去拿,有點不方便。酒店可以考慮安排幾個機器人送外賣
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M‍3‍3‍7‍0‍4‍4‍*‍*‍*‍*
September 10, 2025
房間很好,衞生WiFi電視燈光各方面都很好。落地窗以及窗簾、窗外的外高橋保税區的景色都很好。早餐品種豐富,味道也很好。
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1‍1‍8‍7‍7‍4‍*‍*‍*‍*
September 6, 2025
房間衞生很乾凈,裝修上檔次無異味,服務很好,/ 設施:高檔先進,五星級酒店算上檔次了價格不貴,值得信賴,下次有機會再住
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M‍2‍5‍9‍4‍3‍*‍*‍*‍*
July 23, 2025
我非常滿意
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1‍1‍0‍2‍1‍1‍*‍*‍*‍*
September 2, 2025
這次入住體驗是這麼多次入住最不好的一次。辦理入住手續時,明明知道酒店接待藝術節的人員,還有好多老年旅遊團,就應該從一開始就多幾個前台接待辦理入住。但是一開始衹有一個電腦操作,我老老實實排隊,後面又有一台電腦可以操作辦理入住,也沒有工作人員引導按排隊順序依次辦理,導致後面素質低的人插隊辦理(而且這個人是手拿一疊身份證)。我繼續老老實實等待,又有一服務人員來前台,也沒有主動引導,造成離得近的人又從後面插隊辦理入住手續。同時我排的隊伍其實前面就三位客人,但是辦理手續非常慢。這些不應該是一個五星酒店出現的問題,有些失望。
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Services & Amenities

Indoor swimming pool
Spa
Executive Lounge
Fitness Room
Bar
7 Restaurants
Meeting Room
Multi-Function Room
7 Restaurants
外高桥喜来登酒店行政酒廊
No additional info available
上海摊厅
No additional info available
雅日本餐厅
Cuisine: Japanese
Business hours: [Mon - Sun] 11:00-14:00, 17:30-21:00
悦园餐厅
Business hours: [Fri - Sat] 17:30-21:00
大堂酒廊
Open for: Breakfast, Brunch, Lunch, Afternoon tea, Dinner
Business hours: [Mon - Sun] 09:00-23:00
采悦轩
Cuisine: Cantonese, Chinese
Business hours: [Tues - Sun] 11:00-14:00, 17:30-21:30
外高桥喜来登酒店雅日本料理
Cuisine: Chinese, Japanese
More Amenities
Internet
Indoor swimming pool
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Transportation
Front desk services
Languages spoken
Food & drink
Health & wellness
Activities
Public areas
Cleaning services
Facilities for children
Business services
Accessibility
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: after 14:00
Check-out: Before 12:00

Front desk hours: 24/7

Guests Accepted
Guests from all countries/regions are welcome at this property

Child policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleBuffet
AgeFee
Children 5 years old and under
Free
Children 6–11 years old
CNY 84.00 (approx. INR 1,050.27) per person
Children 12–17 years old
CNY 168.00 (approx. INR 2,100.53) per person
Adult
Buffet:CNY 168.00 (approx. INR 2,100.53) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the duration of your stay. The charge is CNY 500.00 (approx. INR 6,251.57) per night.
Deposit Payment MethodsThis property accepts cash, credit cards, debit cards and third party payment services
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.

Pets
Pets are not allowed

Service animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

Property Description

  • Opened: 2012
  • Renovated: 2017
  • Number of Rooms: 451
Phone:+86-21-31219999
Sheraton Shanghai Waigaoqiao is located in the core of China (Shanghai) Pilot Free Trade Zone, about 15 kilometers from Pudong Central Business District (CBD), within walking distance of Metro Line 10 and Line 6. Surrounded by the highway network, it is easily connected to Lujiazui, railway station and airport, 7 km from Shanghai Binjiang Forest Park and 24 km from Shanghai Disney Resort, and the city is within easy reach. The hotel features more than 400 elegant rooms and suites, each tasteful, Sheraton bedding and en suite to create a homely feeling. Some rooms feature floor-to-ceiling Windows with views of the harbour. Three restaurants and lounges with different styles present Chinese, Western and Japanese cuisines, creating an irresistible culinary feast and gluttonous experience to satisfy your culinary pursuits. Explore the cultural charm of Holland Town, Gaoqiao Old Town, art center and Peony Garden around the hotel, where nature and humanity coexist in harmony, customized cultural Tours for you. Family time is also wonderful, the hotel is close to Pudong Binjiang Forest Park, adjacent to Changxing Island, Chongming Island and other popular holiday places in Shanghai, without stepping out of "Shanghai", you can take children for outdoor adventure and close to nature experience. On certain holidays or weekends, the hotel regularly holds baking and craft classes to enhance family fun. A paradise for shopping lovers, it gathers Sam's Club flagship store, RT-Mart Hypermarket and Senlan International Shopping Mall, brings together famous supermarkets and cinemas, and enjoys one-stop shopping fun from everyday to luxury. We are committed to attentive service and a dedicated team on call 24/7 to ensure your stay is flawless. Sheraton Shanghai Waigaoqiao Hotel combines business and leisure with an excellent location, perfect facilities and exquisite service to create an extraordinary business experience and make every trip a beautiful memory. Successful journey, thus set sail!

Frequently Asked Questions

What are the check-in and check-out times at Sheraton Shanghai Waigaoqiao Hotel?

Check-in at Sheraton Shanghai Waigaoqiao Hotel is from 14:00 and check-out is by 12:00.

Does Sheraton Shanghai Waigaoqiao Hotel have a swimming pool?

Yes, Sheraton Shanghai Waigaoqiao Hotel has a pool.

Are pets allowed at Sheraton Shanghai Waigaoqiao Hotel?

No, pets are not allowed at Sheraton Shanghai Waigaoqiao Hotel.

How much does it cost to stay at Sheraton Shanghai Waigaoqiao Hotel?

Prices at Sheraton Shanghai Waigaoqiao Hotel may change depending on dates, hotel policy, and other factors. Enter your travel dates to see the latest prices.

Which airport is closest to Sheraton Shanghai Waigaoqiao Hotel?

The nearest airport is Shanghai Pudong International Airport, just about 40 mins from hotel by car (34.6 km) away.

What is the cancellation policy for Sheraton Shanghai Waigaoqiao Hotel?

The cancellation policy for Sheraton Shanghai Waigaoqiao Hotel depends on the room type and booking terms.

About This Property

Nearest AirportPudong Intl. Airport
Distance to Airport34.62KM
Nearest Train StationShanghai Railway Station
Distance to Train Station21.88KM
Nearest Metro StationJilong Road
Distance to Metro Station0.21KM
Average Price FromINR10790
Hotel Star Rating5