Hyatt On The Bund Shanghai

This was the first time in my life that I encountered a power outage in a hotel room. I called three times and it took 20 minutes for a front desk staff member to handle the problem. I waited another 20 minutes for the project to come to my door, and it took 50 minutes to resume! ! I asked to change rooms, but no one checked the room status and no one answered the phone at the front desk. I didn't have dinner and kept dealing with it. I offered to send fruit and breakfast the next day, which was agreed. But the fruits were whole apples, oranges, pears, and I was shocked at how rough they were! The lady at the front desk added WeChat to tell her how to deal with it, but she stopped replying after adding her on WeChat. I was also convinced! Oh, by the way, there are stickers next to the bathtub that have not been cleaned. Originally, the newly renovated Moyu had a very bad review online. When I checked in, I wanted to clear it up, but I was shocked. Oh, the most outrageous thing is the underground parking lot, which has no guidance at all and is full of decoration garbage, not to mention the entrance door, which is completely lost in the basement. This hotel really misses out on its location, view, and service. Today, when all hotels are working hard to provide service, there is actually a hotel with such a service. No wonder the room price can only be like this. Change the management team and fix the basement. 2000+ will be no problem at all.