Regal Jinfeng Hotel Reviews

Amazing hotel . The check in was so easy. The staff very accommodating. We arrived and were greeted immediately. It was walking distance to our destination. Conveniently located across from many restaurants including a KFC and Starbucks. About a 30 minute drive from PVG. Our room was comfortable and we had a lot of great movies to watch. Breakfast buffet had many options. Checkout was just as easy as check-in.

Great staff, and great hotel.

Very pleasant experience. Check in was smooth and room was nice.

Very convenient and friendly service

good hotel

It's about a 10-minute walk from the station, the hotel is quiet and the staff is friendly. I recommend the KFC breakfast across from the hotel^^ I also recommend the Baebal dish for a late evening meal!

This is the first time I use a fan in a hotel. Is it that economical? The central air conditioner is not turned on in this season. Also, the hotel has robots but they don’t deliver food. When I asked the front desk, they just said, “We can’t deliver.” What a great attitude. Oh!

The hotel environment is quite good. It is no different from the pictures. It is clean and sanitary. Yaya at the front desk handles it quickly. The robot can deliver water and chargers. I will stay here again next time.

The whole hotel is decorated in a grand style, the rooms are very comfortable, and the front desk service is very good. When checking in, the front desk Wang Mengfan's service attitude was very good, which made us very satisfied.

If there is a 0 point and a negative point, I would choose negative 10 points. The service attitude is extremely bad. I booked a double breakfast room, but when I went to have breakfast, they said it was not included. Then after checking the order, I went in for breakfast, which was terrible. They also charged more than 50 per person. What's more annoying is that I clearly paid for free parking, but today I received a message that the ETC fee was deducted. If you can't afford to waive the parking fee, don't waive it. I called to inquire, the call was transferred several times, and finally they said they couldn't hear the voice and hung up. Then I called back, and the front desk clerk was even worse. As soon as I answered the phone, he said, didn't we agree that our manager would handle it? Haha, sister, it seems that you haven't asked me any information. How can I answer me? 😡😡😡😡

I have stayed in so many Ctrip five-diamond hotels, and this one is the worst. The front desk service is not enthusiastic. I don’t even look at your finger when asking for directions to the elevator. There is a big difference between the room and the photo. The TV is broken and the air conditioner is turned on. The noise is very loud. After taking a shower in the shower room, there is constant sound from the sewer. The funniest thing is that the hotel has its own wake-up service. At 9 o'clock in the morning, while I am still resting, the waiter will knock on the door and ask if there is any clothes to be washed. I was woken up, and at 2 p.m., there was another knock on the door asking if I wanted to clean the room, and also asked specifically what time it would be cleaned. Aren't these requests from the guests to contact you? Do you have to disturb your rest? In addition, when I parked my car and went out, I couldn't scan the QR code at the front desk of the hotel. They told me to drive to the door and they lifted the lever for me. I couldn't get out after a long time at the door. I had to call the front desk to operate it. There was a row of cars behind me. Anyway, this It was really a bad stay experience. The hotel is not cheap, but it is indeed not as good as those brand chain hotels. The gap is too big. I will not stay here again in the future!

The hotel has complete facilities, the rooms are clean and tidy, and the stay is very comfortable. The front desk staff Yaya is very proactive and enthusiastic. The breakfast is good, with many varieties, and I personally think the price/performance ratio is quite high. Although the hotel has been open for a long time, the furniture and carpets are all new, no smell, the room facilities are complete, and the service staff are of high quality, which is different from some express business hotels. The breakfast is rich in variety, the room facilities are new, the bedding is comfortable, and the overall value for money is great. It is a very satisfactory experience. Extra beds are available and free parking is available at the door.

The hotel is next to a friend's studio, so I choose it every time I come. Without it, it’s close! It's a decent store with slightly older furnishings, but the supplies are relatively clean and the service is OK.

My opinion is that if you don't want to be a big complainer, don't stay here. The hotel facilities are very old, which makes you feel like returning to a hostel in the 2000s. As for the service, there is nothing to say. The attitude of the front desk staff was okay when we checked in in the morning. After I checked in, I called the switchboard to ask for toiletries, bathrobes and towels. Before I finished speaking, the switchboard hung up the phone. It was the first time I knew that the service staff could take the initiative to hang up the room phone. Later, the room service delivered the items. Just toothbrush and bathrobe. Bath towels are still my own initiative! And told me, only one bath towel can be added to a room? ? ? Are your bath towels inlaid with gold? After waking up at night, my phone ran out of battery. I asked the switchboard if there was an Apple charger, and the switchboard replied that he would look for it and give me one if he had one. As a result, I waited for an hour and no one called back or knocked on the door to reply. I checked out that night, and I was really not in the mood to stay until the next morning. This kind of service is beyond words!