Atour X Hotel Nanjing West Road, Shanghai Reviews
Atour X Hotel Nanjing West Road, Shanghai
No.698 West Nanjing Road, Shanghai, ChinaView Hotel Details
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Atour X Hotel Nanjing West Road, Shanghai Guest Reviews
4.8/5
Amazing
2058 review
Verified reviewsLocation4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All Reviews(2058)
Positive reviews(2020)
Reviews with photos/video(212)
Easy to get around(252)
Convenient location(220)
Delicious breakfast(181)
Friendly front desk staff(181)
Quiet & comfortable(109)
Close to metro(93)
Perfect for business trips(52)
Good Internet(37)
Negative reviews(38)
Guest User
Elegant Queen Room
Stayed in Apr 2024
Couples
1 review
Outstanding
Posted on Apr 16, 2024
Fantastic hotel choice if you want to stay in the West Najing Rd area. Location is close to multiple metro stops and just a block away from Starbucks Reserve. The manager on duty was extremely helpful and the service from all staff was great.
Response from Property: Thanks so much. See u next time.
Chatchai Srivayama
Superior Queen Room
Stayed in May 2024
Couples
1 review
Outstanding
Posted on May 11, 2024
Excellent service good location and reasonable price.
Response from Property: Thanks so much. See u next time.
Guest User
Superior Queen Room
Stayed in Apr 2024
Business travelers
1 review
Very Good
Posted on Apr 22, 2024
Location, cleanliness, service and facilities are good
Response from Property: Dear Duoyou, I'm sorry that I didn't get your full score, and I'm glad to meet you in beautiful Shanghai. Duoyou family has always believed in neighborhood culture, treating guests as family members, and making you feel surprised and moved is our goal. Thank you for your suggestions, so that Duoyou can change herself better. I hope you will come to Duoyou's home often. Duoyou are waiting for you on Nanjing West Road in Shanghai.
Guest User
Superior Queen Room
Stayed in Mar 2024
Business travelers
96 review
Outstanding
Posted on Apr 14, 2024
The hotel is so beautiful and the hotel room is so clean
Response from Property: Thanks so much. See u next time.
Phatraphong
Superior Cozy Double Room
Stayed in Mar 2024
Couples
1 review
Outstanding
Posted on Mar 25, 2024
Very good service,good person.Thank you,I love it
SIRINUN
Superior Cozy Double Room
Stayed in Apr 2024
Business travelers
4 review
Outstanding
Posted on May 1, 2024
Good service mind. Good lacation.
Response from Property: Thanks so much. See u next time.
Master D
Family Room
Stayed in Apr 2024
Family
4 review
Posted on Apr 18, 2024
Very nice hotel and good location
Response from Property: Thank you very much for your recognition, and I'm sorry that I didn't get your full score. Duoduo will work harder to look forward to your next visit.
Leung
Superior Queen Room
Stayed in Jan 2024
Business travelers
4 review
Very Good
Posted on Feb 16, 2024
Reasonable price and location is good.
Guest User
Superior Cozy Double Room
Stayed in Oct 2023
Business travelers
17 review
Outstanding
Posted on Nov 17, 2023
Good & nice
Guest User
Guestroom (Double bed)
Stayed in May 2023
Business travelers
14 review
Outstanding
Posted on May 17, 2023
Good location
Overzhang.
Elegant Queen Room
Stayed in May 2024
Friends
2 review
Outstanding
Posted on May 26, 2024
The location of this hotel is very convenient for travel. It is located in the Nanjing West Road business district, close to the Natural History Museum. It is a two-minute walk to China's largest Starbucks workshop. There are also many delicious foods. The room facilities are quite complete and the price-performance ratio is very high. I have to say that the hotel's service staff are very professional. The staff at the front desk will kindly give you a cup of thirst-quenching tea, and will also give you bottled water when you check out. The service is great, thumbs up.
Original TextTranslated by Google
Response from Property: Isn't it a pleasure to have friends coming from afar? "China has long been known as a country of etiquette, and tea culture is actually an indispensable part of Chinese culture. Lu Yu, the tea saint, said: "Tea as a drink originated from Shennong." This shows that serving tea has been one of the traditional virtues of Chinese hospitality since ancient times. Thank you for your praise and affirmation. It's our first meeting. Please take care of us in the future^_^.
Anonymous User
Guestroom (Double bed)
Stayed in May 2024
Solo travelers
8 review
Outstanding
Posted on May 26, 2024
The hotel staff's service is very good. I have stayed in many hotels. This hotel has free midnight snacks at night. It is really great. The room is very clean and bright. The location is also very good and convenient to go out. The takeaway robot delivers the food, so you don't have to go up and down the stairs. It's very nice
Original TextTranslated by Google
Response from Property: Dear, we at Atour are committed to providing efficient and high-quality services to every guest who comes to Atour, so that you can feel the tradition and comfort that is different from other hotels. Thank you for your encouragement and love for us, and thank you for liking Atour. It is our constant pursuit to find people who like us and serve people who like us. We are also looking forward to meeting you at Atour next time.
Guest User
Elegant Queen Room
Stayed in Apr 2024
Business travelers
15 review
Outstanding
Posted on May 12, 2024
The quality of Atour is as good as ever. The hotel has complete and convenient facilities, program lighting control, is located in the city center, close to various historical blocks and time-honored snacks, and has convenient subway transportation, considerate service, and free upgrade.
Original TextTranslated by Google
6/12
Response from Property: Dear friends of Atour, hello! Thank you very much for your praise of our hotel. You must have stayed at Atour Hotel frequently. Although the photo is not of our hotel, I am glad that you can have the best trip in Atour. It is a sense of familiarity in a strange city, a long-lost feeling, feeling the neighbors, feeling Atour, Atour will always be your harbor for rest. I am very happy to get your recognition. With your encouragement, we will work harder. We will never forget our original intention, do every detail well, and provide a comfortable experience for every stay. Looking forward to your next stay.
Guest User
Elegant Queen Room
Stayed in May 2024
Family
5 review
Outstanding
Posted on May 4, 2024
I stayed at Atour with my baby alone. The hotel staff was very friendly and it was convenient to travel around. The hotel breakfast was rich and delicious. Next to it was Xinrongji. I had two meals of Rongji yellow croaker noodles in a row. I will choose this place again next time I come to Shanghai.
Original TextTranslated by Google
Response from Property: The best travel is to feel a sense of familiarity in a strange city, a long-lost feeling of being touched, feeling the neighbors, feeling Atour, Atour will always be your harbor of rest. I am very happy to receive your recognition. With your encouragement, we will work harder. We will never forget our original intention, do every detail well, and provide a comfortable experience for every stay. We look forward to your next stay.
Guest User
Executive Queen Room
Stayed in May 2024
Couples
3 review
Outstanding
Posted on May 7, 2024
The location is excellent, not far from the subway, next to the Xingye Taikoo Hui shopping mall, and 14 minutes walk from the embassy. The environment is beautiful and it's a good place to take a walk. Although the sound insulation is a little worse, the service attitude is really great! I like Atour and I'm staying here again
Original TextTranslated by Google
Response from Property: Haha, Duoer's is not only simple, elegant and classy, but also low-key, luxurious and meaningful! Details determine success or failure. Service and hygiene are important criteria for testing a hotel. Thank you for your recognition. We will continue to work hard.