Holiday Inn Shanghai Hongqiao Central Reviews
Holiday Inn Shanghai Hongqiao Central
No.448 Zunyi Road, Shanghai, ChinaView Hotel Details
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Holiday Inn Shanghai Hongqiao Central Guest Reviews
4.6/5
Great
571 Reviews
Verified reviewsLocation4.6
Amenities4.6
Service4.6
Cleanliness4.7
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All Reviews(571)
Positive reviews(555)
Reviews with photos/video(70)
Easy to get around(69)
Delicious breakfast(52)
Friendly front desk staff(37)
Close to metro(31)
Average sound insulation(15)
Convenient for shopping(9)
Stayed multiple times(8)
Perfect for business trips(4)
Negative reviews(16)
Anonymous User
Superior Double Room
Stayed in Oct 2023
Solo travelers
8 Reviews
Posted on Nov 26, 2023
The hotel is clean and staff were friendly. Unfortunately there was construction on the whole street while I stayed there which made the stay quite noisy and unpleasant. The neighbours were also very noisy in the evenings so it depends a lot on your luck as well.
Response from Property: Dear Guest, Thank you so much for your review of our hotel Holiday Inn Shanghai Hongqiao Central. We are pleased to hear you enjoyed your stay with us. It’s something our staff takes great pride in, so we value your feedback. We hope you will visit us soon in the near future. Thank you! Hotel General Manager Ted Yao
Thomas
Superior Room (2 beds)
Stayed in Dec 2023
Solo travelers
13 Reviews
Outstanding
Posted on Dec 20, 2023
Many thanks to "Wendy" from Front Desk for all her efforts to offer me a most comfortable guest experience.
Response from Property: Dear Guest, Thank you so much for your review of our hotel Holiday Inn Shanghai Hongqiao Central. We are pleased to hear you enjoyed your stay with us. It’s something our staff takes great pride in, so we value your feedback. We hope you will visit us soon in the near future. Thank you! Hotel General Manager Ted Yao
Dansyong
Superior Room (2 beds)
Stayed in Dec 2023
Business travelers
40 Reviews
Outstanding
Posted on Dec 10, 2023
A good hotel to stay for business traveller ... a friendly staff at front desk and cafe crews..
Breakfast selection is good ..
A good place to stay with many malls around and a good meeting space
Response from Property: Dear Guest, Thank you so much for your review of our hotel Holiday Inn Shanghai Hongqiao Central. We are pleased to hear you enjoyed your stay with us. It’s something our staff takes great pride in, so we value your feedback. We hope you will visit us soon in the near future. Thank you! Hotel General Manager Ted Yao
NelsonAntonio RangelDominguez
Superior Room (2 beds)
Stayed in Nov 2023
Friends
12 Reviews
Outstanding
Posted on Feb 11, 2024
Holiday Inn. It’s everything you expect from a hotel. Love to stay with them.
Response from Property: Dear Guest, Thank you so much for your review of our hotel Holiday Inn Shanghai Hongqiao Central. We are pleased to hear you enjoyed your stay with us. It’s something our staff takes great pride in, so we value your feedback. We hope you will visit us soon in the near future. Thank you! Ted Yao Hotel General Manager
Elizabeth Ann
Superior Room (2 beds)
Stayed in Sep 2023
Friends
7 Reviews
Outstanding
Posted on Sep 17, 2023
We liked this hotel so much the first time we stayed that we came back again after our travels around China. Unfortunately there were roadworks going on right outside the hotel which made sleep almost impossible. But the management kindly moved us up to the top floor into a suite which eased the pain! Breakfast here is excellent and the staff speak good English
Response from Property: Dear Guest, Thank you so much for your review of our hotel Holiday Inn Shanghai Hongqiao Central. We are pleased to hear you enjoyed your stay with us. It’s something our staff takes great pride in, so we value your feedback. We hope you will visit us soon in the near future. Thank you! Hotel General Manager Ted Yao
Yupa
Superior Room (2 beds)
Stayed in Jul 2023
Business travelers
1 Reviews
Posted on Jul 29, 2023
Concierge service not good. It took us over half an hour waiting for Didi car to reach (it never reached the hotel).
Response from Property: Dear Guest, Thank you for taking the time to share your feedback with us. I regret that your stay experience at our hotel failed to meet your expectation. We apologize for the unpleasant experience that you had. Because of the typhonne and the heavy rain, it's really hard to reserve a taxi in bad weather. We hope to have the pleasure of welcoming you back to Holiday Inn Shanghai Hongqiao Central in the future where we are sure you will have a better experience. Thank you! Hotel General Manager Anne Zhang
Kaihoo
Superior Double Room
Stayed in Aug 2023
Business travelers
28 Reviews
Outstanding
Posted on Aug 27, 2023
Satisfy everything , location very good , the best hotel for outstation trip .
Response from Property: Dear Guest, Thank you so much for your review of our hotel Holiday Inn Shanghai Hongqiao Central. We are pleased to hear you enjoyed your stay with us. It’s something our staff takes great pride in, so we value your feedback. We hope you will visit us soon in the near future. Thank you! Anne Zhang Hotel General Manager
Calvin
Superior Double Room
Stayed in Dec 2023
Family
3 Reviews
Outstanding
Posted on Dec 24, 2023
Housekeeper keeps the room very clean each day.
Response from Property: Dear Guest, Thank you so much for your review of our hotel Holiday Inn Shanghai Hongqiao Central. We are pleased to hear you enjoyed your stay with us. It’s something our staff takes great pride in, so we value your feedback. We hope you will visit us soon in the near future. Thank you! Hotel General Manager Ted Yao
Leonah
Superior Double Room
Stayed in Oct 2023
Couples
22 Reviews
Posted on Oct 15, 2023
Average hotel in an area that is under construction
Response from Property: Dear Guest, Thank you for taking the time to share your feedback with us. I regret that your stay experience at our hotel failed to meet your expectation. We apologize for the unpleasant experience that you had. We hope to have the pleasure of welcoming you back to Holiday Inn Shanghai Hongqiao Central in the future where we are sure you will have a better experience. Thank you! Hotel General Manager Ted Yao
AJI YOSHIDA
Superior Double Room
Stayed in Feb 2024
Business travelers
14 Reviews
Very Good
Posted on Feb 25, 2024
服务：very good help and kindly.
Response from Property: Dear Guest, Thank you so much for your review of our hotel Holiday Inn Shanghai Hongqiao Central. We are pleased to hear you enjoyed your stay with us. It’s something our staff takes great pride in, so we value your feedback. We hope you will visit us soon in the near future. Thank you! Hotel General Manager Ted Yao
Guest User
Superior Double Room
Stayed in Mar 2023
Business travelers
1 Reviews
Posted on Mar 27, 2023
It is a standard business hotel with no fuss. Easy check in, told them I was IHG member and they offered a welcome drink on the house. The room is quite clean except for finding a hair on the floor in the bathroom. I feedback to the restaurant manager that they should not have a light towards the sausage to keep it warm, instead the skin of the sausage becomes more hard, making it impossible to bite down on the sausage. The location is very convenient with a mall just 10 mins walk away with many options for food. The front office staff are very friendly.
Response from Property: Dear Guest, Thank you for your review of our hotel Holiday Inn Shanghai Hongqiao Central. We apologize that your recent stay did not meet expectations due to the services. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the near future, thank you! Anne Zhang Hotel General Manager
foo
1 King Bed Standard High Floor
Stayed in Jul 2023
Business travelers
43 Reviews
Amazing
Posted on Sep 26, 2023
Clean hotel. 5 mins walk to mrt station
Response from Property: Dear Guest, Thank you so much for your review of our hotel Holiday Inn Shanghai Hongqiao Central. We are pleased to hear you enjoyed your stay with us. It’s something our staff takes great pride in, so we value your feedback. We hope you will visit us soon in the near future. Thank you! Hotel General Manager Ted Yao
wong pui shing
1 King Bed Standard High Floor
Stayed in Jun 2023
Business travelers
4 Reviews
Outstanding
Posted on Sep 5, 2023
Good location. close to subway station
Response from Property: Dear Guest, Thank you so much for your review of our hotel Holiday Inn Shanghai Hongqiao Central. We are pleased to hear you enjoyed your stay with us. It’s something our staff takes great pride in, so we value your feedback. We hope you will visit us soon in the near future. Thank you! Anne Zhang Hotel General Manager
Richard Umali
Superior Double Room
Stayed in Dec 2023
Family
14 Reviews
Great
Posted on Jan 5, 2024
Amazing staycation.
Response from Property: Dear Guest, Thank you so much for your review of our hotel Holiday Inn Shanghai Hongqiao Central. We are pleased to hear you enjoyed your stay with us. It’s something our staff takes great pride in, so we value your feedback. We hope you will visit us soon in the near future. Thank you! Hotel General Manager Ted Yao
Anja
Superior Double Room
Stayed in May 2023
Solo travelers
2 Reviews
Very Good
Posted on Aug 7, 2023
A convinient place to stay.
Response from Property: Dear Guest, Thank you for choosing to stay with us during your recent visit to Shanghai. We appreciate that you have taken the time to share your feedback with us. We have carefully looked into your valued feedback and we will share with the department head ， in order to constantly achieve guests’ expectations. We look forward to welcoming you back to the hotel in the near future and exceeding your expectations. Anne Zhang Hotel General Manager