NEW CENTURY HOTEL pudong shanghai

From booking to check-in, it was a very bad experience. First of all, let's talk about booking. I bought a Ctrip pre-sale product for 420 yuan for 2 rooms. When I bought it on March 31, it said that it was valid until July 1st. At that time, all dates were available. When I wanted to make a reservation on April 1, I found that I could not make a reservation after April 6. I had no choice but to make a reservation for April 5. After the reservation was successful, I found that all dates were available again. I negotiated with Ctrip to change the check-in date, but the hotel refused. The customer service said that the hotel said that it was actually full after April 6, and the resources after April 6 were all virtual. The reservation failed and the pre-sale product would be offline. However, only more than 60 copies of this product were purchased, and the remaining validity period was at least 90 days. How could it be possible that all the reservations were full? During the Qingming Festival, the traffic in the scenic area was paralyzed and overcrowded, and the travel experience was extremely poor. In the end, the product was not offline after April 6. The depth of the whole booking process is unimaginable. Facilities + Environment + Sanitation: Let's talk about the stay experience. The lobby area and facilities of the hotel show its former glory. When it opened in 2010, it was the Howard Johnson, then the Keya International, and now the Kaiyuan Mingting brand. It can be seen that the hotel actively applied for downgrade and did not have much hope for its own situation. The lobby bar and Chinese restaurant have been completely abandoned, the executive lounge has been demolished, and the guest rooms above the 21st to 26th floors have been converted into a mother and baby club and corporate office space. The only buffet restaurant is only open during breakfast hours, and the banquet facilities are basically abandoned. The fitness center is outsourced to a third-party fitness club. The guest room facilities have been in disrepair for a long time. The shower head of room 1805, where we stayed this time, had no water pressure at all. The shower water dripped down, and my family didn't take a shower. The floor-to-ceiling glass window of the room is so small that it is no different from a windowless room, and the outer window glass is dirty. There are still stickers on the bathtub that the previous guests put on the bathtub cover. Service: There is no concierge at the entrance of the hotel, and the front desk service is cold. They agreed to our room orientation request but would not actually meet it, and arranged a room with a very bad orientation. The breakfast receptionist was an old man in a security uniform. None of the room supplies were of the same standard as the Kaiyuan brand, they were all miscellaneous brands and of very poor quality. Breakfast: The restaurant was dimly lit, and apart from the Chinese stir-fried dishes and noodle stalls, the Western desserts only had sliced ​​bread and commercial cakes full of technology. When I saw the frozen cakes that the chef brought out, I searched Taobao for the same commercial cakes, and it was 18 yuan per pound, full of technology and hard work. After staying there, my parents said that they had not seen such a bad Kaiyuan in so many years. They really didn't know why the entry threshold of Kaiyuan is so low now. It can even be said that this hotel may be a tool for the owner to wash money by using the Kaiyuan brand and OTA marketing dual channels.

Checked in on March 30, 2024∽New Century Hotel Pudong, Shanghai. Entering the room, the overall feeling is good, the bed is big, and it is quite warm when the lights are turned on, and you can see∽the former glory of the hotel. The plug of the telephone is no longer good∽I want to make a call∽Turn on the hands-free, the room should face the west∽Because the air conditioner cannot be used now∽Hotel regulations∽It’s not time yet∽The room is very hot (with ☀️sun), the customer service attitude is very good (made a request∽electric fan)∽Then it was sent to room 1711, the restaurant is quite big∽Look at the pictures, if you need mineral water∽You can go to the front desk to tell the receptionist.

I spent 570 yuan to book a parent-child room to take the elderly out. The advantage is that there is a partition that separates it into two separate rooms and has its own bathroom. Apart from this advantage, there is nothing else. Room 1103, 1. The inner room has a window for ventilation, but the small room has a window but cannot be opened. There is a musty smell. The air conditioner only ventilates but does not cool. When the compar**ent door is closed at night, it is stuffy and hot. 2. There are only 2 bottles of water in the room. If you want to pay, I said that the parent-child room should provide 3 bottles. The answer is that one room is 2 bottles, which is not as generous as the chain hotel. 3. The water from the shower head is so soft and weak. Simply getting wet is considered washing. The hot water in the basin does not produce hot water directly. 4. The wall skin is peeling off, and the toiletries placed are hard to describe. The small soap is yellow and moldy when opened directly. This price is not as good as opening two rooms in a chain hotel! Based on my personal experience, I strongly do not recommend it! ! ! However, the cleaning aunt who cleans the house is quite serious and responsible.

The experience of staying at the New Century Hotel in Pudong was really good. The service from the front desk to the floor was really great. I especially have to give a thumbs up to Mr. Wu in the lobby. At first, in order to choose a room for the exam, the main room could be quieter. Mr. Wu patiently accompanied me to see the room and tested the sound insulation with the TV. It was great. The hotel is also very cost-effective and I am very satisfied overall. 👍

The front desk service is good, the room is spacious and comfortable, and I am very satisfied with my stay

There are too many front desks, which is good. The service is in place. There is a bathtub in the room. There is a park opposite and a snack street next to it. The price/performance ratio is good. The hotel also has a swimming pool. Children can play there. It is not far to the city. I will choose it next time👍

The room is old. The environment is really bad for a room price of more than 300. The cabinets are all from the 1980s. The corners of the shower room are moldy. I'm sorry for the Kaiyuan brand.

This time I had a great experience staying at Pudong Kaiyuan Hotel. 1. Price advantage: 420 yuan for 2 nights for a room on the 20th floor. 2. I like that the room has a bathtub, refrigerator, etc. 3. There are many varieties of breakfast, the dining environment is quiet, and the tableware is safe in the disinfection box. 4. The waiters are friendly and approachable. 5. There are many nearby attractions in the surrounding area, and Gaoqiao Park is opposite (a niche park that is comfortable to visit).