Pullman Shanghai Jing An

We stayed here for 3 nights in a Standard Twin Bed room, which included breakfast. The room wasn't too big or too small — just right for two people. Each bed was about 110 cm wide, which was comfortable enough for a single sleeper. On the first day, we got a room that smelled like cigarette smoke. We thought turning on the AC would remove the smell, but it didn’t, so we couldn’t sleep all night. On the second day, we asked to change rooms and were given one that didn’t smell anymore. Breakfast had a good variety, offering Western, Chinese, and Asian options. There were several types of porridge, and the Chinese dishes tasted authentic and flavorful. We requested a late check-out until 2 PM, and it was approved, but we ended up checking out earlier at around 12:30 PM. The building is surrounded by a variety of restaurants and mobile phone repair shops. The location is quite strategic — it's close to the train station, which made it easy to travel both within the city and to other destinations.

Location good, surroundings are office blocks and some shopping centers, room is well furnished

My recent stay at Pullman Shanghai Jingan left an outstanding impression, thanks especially to the **front desk team – they truly deserve a 5-star accolade!**  From the moment I entered the lobby, the staff greeted me with **warm smiles, professionalism, and remarkable efficiency**. Check-in was seamless, and their **genuine hospitality and proactive attitude** stood out immediately.  They swiftly understood my needs, patiently answered all questions, and even offered insightful local tips and recommendations. Throughout our interactions, I felt their **sincere care and attention to detail**, making me feel **truly welcomed and valued** – whether during check-in or subsequent requests.  This level of service wasn’t just about flawless procedures; it reflected their **keen intuition for guest needs and thoughtful anticipation**. It set the tone for an exceptional stay and embodied what luxury hospitality should feel like.  While the hotel excels in comfort, amenities, and location, the **front desk team’s expertise and warmth were the highlight of my visit**. **Highly recommend Pullman Shanghai Jingan – special applause to their front desk stars!** I’ll absolutely choose this hotel again on my next Shanghai trip.