Renaissance Shanghai Caohejing Hotel Reviews
Renaissance Shanghai Caohejing Hotel
No. 397 Tianlin Road, Shanghai, ChinaView Hotel Details
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Renaissance Shanghai Caohejing Hotel Guest Reviews
4.7/5
Amazing
521 review
Verified reviewsLocation4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All Reviews(521)
Positive reviews(502)
Reviews with photos/video(85)
Delicious breakfast(50)
Classy environment(49)
Perfect for business trips(21)
Friendly front desk staff(20)
Delicious buffet(10)
Stayed multiple times(6)
Tasty restaurant(6)
Close to metro(5)
Negative reviews(18)
Guest User
Club 2 Double Room
Stayed in Jun 2024
Family
3 review
Great
Posted on Jun 12, 2024
Very nice staff and quiet hotel for repose and leisure. Staff is extremely nice and attentive
Response from Property: Dear Valued Guest, Thank you very much for taking the time to share your feedback regarding your recent stay here at the Renaissance Shanghai Caohejing Hotel. We are most delighted to hear that you are satisfied with your stay at our hotel. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We are looking forward to your next visit to Renaissance Caohejing.
Guest User
Deluxe King Room
Stayed in Feb 2024
Business travelers
17 review
Very Good
Posted on Apr 8, 2024
Might be my first choice in neighboring area in Shanghai. Overall is quite good.
Response from Property: Dear Valued Guest, Thank you very much for taking the time to share your feedback regarding your recent stay here at the Renaissance Shanghai Caohejing Hotel. We are most delighted to hear that you are satisfied with your stay at our hotel. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We are looking forward to your next visit to Renaissance Caohejing.
Neri
Deluxe King Room
Stayed in Feb 2023
Business travelers
10 review
Amazing
Posted on Feb 26, 2023
Flew to Shanghai just for the weekend. I like the area as it is close to Hongqiao Airport, the rooms were clean and overall place was clean. The only thing that I had a struggle with is that only a fee staff spoke English, but then overall staff were very friendly and helpful.
Response from Property: Dear Valued Guest, Thank you for your feedback and hope you had a niece stay. Hotel is located in Caohejing Hi- Tech Park with 2 subways (line 9 & line 12) nearby and you can use the subways to get to the down town which only takes 30 minutes and 3 stops to get to Xujiahui.Look forward to welcoming you back and to providing you with another memorable stay.
Anonymous User
Deluxe King Room
Stayed in Mar 2024
Business travelers
13 review
Amazing
Posted on Apr 4, 2024
always being my favorite one in shanghai
Response from Property: Dear Valued Guest, Thank you very much for taking the time to share your feedback regarding your recent stay here at the Renaissance Shanghai Caohejing Hotel. We are most delighted to hear that you are satisfied with your stay at our hotel. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We are looking forward to your next visit to Renaissance Caohejing.
HJHangzhou
Deluxe King Room
Stayed in Mar 2023
Business travelers
13 review
Very Good
Posted on Mar 6, 2023
Thought it’s a bit out of the way, it’s a really good hotel with great breakfast and service. I was really impressed with my stay!
Response from Property: Dear Valued Guest, Thank you for your feedback and hope you had a niece stay. Hotel is located in Caohejing Hi- Tech Park with 2 subways (line 9 & line 12) nearby and you can use the subways to get to the down town which only takes 30 minutes and 3 stops to get to Xujiahui.Look forward to welcoming you back and to providing you with another memorable stay.
Guest User
Deluxe King Room
Stayed in Apr 2023
Business travelers
1 review
Amazing
Posted on Apr 20, 2023
VERY CONFORTABL AND HOSPITALITY
EASY-TO-CONTACT HOTEL CREWS
Response from Property: Dear Valued Guest, Warm greetings from Renaissance Shanghai Caohejing Hotel and thanks for your time to share your experience about your recent stay.As you mentioned, our hotel is centrally located in the Caohejing New Technology Development Zone, the surrounding area is a very mature location with over thousands companies and corporations nearby. It is convenient for your business travel.Furthermore, we will continue to focus on service to provide you with the highest level of service simply because our customers deserve the very best.We sincerely welcome you back for a better and qualified stay in the future.
Guest User
Deluxe King Room
Stayed in May 2024
Friends
2 review
Outstanding
Posted on Jun 9, 2024
The front desk service is very good, very patient, warm and thoughtful. The lobby is very beautiful, the flowers are real and delicate, and the surrounding transportation is also very convenient. It is a great experience to come here for dinner with friends.
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Guest User
Deluxe King Room
Stayed in May 2024
Business travelers
2 review
Outstanding
Posted on Jun 4, 2024
This is my first time staying at this Renaissance Hotel. Every staff member is very enthusiastic and attentive. They answer all my questions. The room is clean and tidy. I will recommend it to my friends and will choose this hotel again for business trips in the future.
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Guest User
Deluxe 2 Double Room
Stayed in May 2024
Solo travelers
4 review
Outstanding
Posted on Jun 2, 2024
The room is very clean and comfortable. Every service staff is very attentive and feels at home.
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LaLaLiki
Deluxe King Room
Stayed in May 2024
Solo travelers
4 review
Outstanding
Posted on May 12, 2024
The room is clean and tidy. Although it is not very large, it is warm and comfortable! What surprised me was the hotel lobby. There were flowers in many places. The key is that these flowers are not monotonous at all and there are many kinds. This is rare.
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Response from Property: Dear guest, thank you for choosing to stay at Renaissance Shanghai Caohejing Hotel and taking the time to provide your valuable feedback. We will continue to be committed to providing guests with complete accommodation facilities and a comfortable stay experience. We sincerely look forward to your stay again in the near future!
Guest User
Premier 2 Double Room
Stayed in May 2024
Business travelers
3 review
Outstanding
Posted on May 13, 2024
The hotel breakfast is great, a combination of Chinese and Western. The ordinary egg rolls can be made into amazing ones. It's amazing🤩I recommend that you must eat breakfast in the hotel. It's definitely worth it. For the breakfast fried eggs🍳, it is recommended to fry one. Frying two at a time is a bit big. The service staff is also good. The overall cost performance is very high
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay at Renaissance Shanghai Caohejing Hotel and taking the time to provide your valuable feedback. We will continue to be committed to providing guests with complete accommodation facilities and a comfortable stay experience. We sincerely look forward to your stay again in the near future!
Guest User
Deluxe 2 Double Room
Stayed in May 2024
Family
1 review
Outstanding
Posted on May 5, 2024
The room was clean and hygienic, the bed was comfortable, and it was quite quiet outside at night, which was great! The breakfast was also very good and the service was very thoughtful.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay at Renaissance Shanghai Caohejing Hotel and taking the time to provide your valuable feedback. We will continue to be committed to providing guests with complete accommodation facilities and a comfortable stay experience. We sincerely look forward to your stay again in the near future!
Guest User
Premier King Room
Stayed in Apr 2024
Business travelers
1 review
Outstanding
Posted on Apr 12, 2024
A good hotel near the company, with good service, warm and thoughtful; the lobby is very beautiful, the room is clean, and I will choose it every time I go on a business trip.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay at Renaissance Shanghai Caohejing Hotel and taking the time to provide your valuable feedback. We will continue to be committed to providing guests with complete accommodation facilities and a comfortable stay experience. We sincerely look forward to your stay again in the near future!
@liang~jian @
Deluxe King Room
Stayed in Mar 2024
Business travelers
2 review
Posted on Mar 19, 2024
Facilities: The air conditioner doesn't work well, and the room is heated by the warm air.
Hygiene: Dirty and messy.
Environment: Too average
Original TextTranslated by Google
Response from Property: Dear customer, welcome to stay at Renaissance Shanghai Caohejing Hotel. We attach great importance to your feedback and have asked relevant personnel to investigate. We are very sorry that we failed to give you a good stay experience. If you have any questions, please feel free to contact us.
Guest User
Deluxe 2 Double Room
Stayed in Mar 2024
Solo travelers
5 review
Posted on Mar 10, 2024
The service at the front desk was extremely poor. I checked in at about two o'clock in the afternoon and waited for half an hour. I was finally told that I would have to wait for another hour. I was really speechless. After complaining, the manager on duty explained, and the fruit and snacks delivered in the end were all OK in the room and bathroom.
It is very unfriendly to treat Ctrip users slowly.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay at Renaissance Shanghai Caohejing Hotel and sharing your guest experience with us. We are deeply sorry for the inconvenience caused to you during your stay and have conveyed your suggestions to the relevant depar**ents for improvement. Thank you again for your feedback and look forward to seeing you again!