InterContinental Shanghai Jing'an

The hotel upgraded our room to executive and it comes with dinner at their Chinese restaurant. However, we were unable to make it for dinner and they offered to change it to lunch. They sent our luggage up to the room while we enjoyed the lunch. Their services are excellent and they have a counter for parcel collection on behalf of the guest. Even if the parcel arrived earlier than the day we checked into the hotel, they will receive it on behalf based on the guest name. Excellent services! The bed is big and comfortable.

Overall a decent hotel, breakfast was good and lots of variety. Location is not as central and reception service is ok but could be more personalised and responsive for a 5-star hotel. Housekeeping was good and concierge staff was very helpful too.

The place was great, spotless, clean and classy. We had breakfast with our reservation, the buffet was including a lot of options. They put a small cake in our room since it is our anniversary.

Nice stay overall. Breakfast quality is lower than the last time we stayed.Outside area was closed randomly on Saturday night. Lots of security around.

One of the highlights of my trip to Shanghai was the staying at the Intercontinental Hotel in Jingan. Very impressed w the interior decoration, a harmonious fusion of Western and Eastern cultures, invoking a sense of nostalgia of the old Shanghai. All services in the hotel, from the rooms to the lobby, are very professional with attentions to details. We particularly appreciated the staff members at the Registration desk, especially Jasmine and Bobo whose hospitalities were superb, making us feel instantly at home. The food here set a high bar for luxurious dining, surpassing many other five-star hotels. We were lucky to sign up to the complimentary High Tea which offered a colorful selection of pastries and delicious finger food. The legendary breakfast buffet has never disappointed us, including a wide variety of Western and Chinese food, such as traditional Shanghai snacks, wantons and noodles. We had such a great time in this hotel and are looking forward to coming back to it in the near future!

the place is clean with large enough space, Ivy provided good services during the check-out process