Anonymous User
December 1, 2023
The staff service is the best. I have been traveling for more than 20 years and have stayed in various types of hotels. This hotel is the most considerate I have ever seen. For example, when you are waiting for an online car-hailing service in the cold wind after checking out, the girl at the front desk rushes out to help you. Your first bottle of water, the water is warm! I hope the management will not criticize the lower-level employees after reading this comment. They have done a great job! I hesitated again and again, but still felt that I had to tell the truth. This hotel has a few flaws. Most of the rooms face the viaduct, which makes it very noisy. He called me that afternoon to ask me what I liked about the room, and I said just be quiet. Checking in that night, I opened the door and saw the elevated structure, and the noise hit me. After repeated communication, we changed the direction to face the air conditioner or exhaust device on the roof behind, and it would be better to close the windows. The second flaw is that the toilet is in a small independent sealed dark room with a mini exhaust fan, but it broke and did not work. The third flaw is that the roof is low, and the bed frame is obviously customized to be very low. The room is very small, but there is a large island in the middle. If it's more than 300, this is normal, but I paid more than 700 for the room, so I have to give my opinion and give it to other guests. Use the ultimate service, ask for good reviews, put the guests under psychological pressure and feel embarrassed to complain, and then increase the room price. This is not good.
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