I have stayed at this hotel many times, because every time I go on a business trip, I stay at his place. Although their sanitary environment is not very good and the bathroom smells very bad, at least no one disturbs me? Yesterday, just after I took a shower, an aunt knocked on the door and opened the door to come in? Did she really just knock and open the door by herself? I didn't even have time to close the door and the aunt opened the door? I was shocked at the time. I was naked and wiping my body with a bath towel. I was shocked that such a thing would happen to me? I always thought it was a prank on the Internet. When I asked the aunt what she was doing, she said she thought I had checked out of this room? What kind of answer is this? What kind of low-level mistake is this? She pushed the responsibility away without even saying sorry? Don't you know whether the room is checked out or not in the backstage? Then what do you do for half a day during registration? How do you communicate internally? Afterwards, I called the front desk and the front desk said, "I'm sorry, we show that your room is indeed checked out here?" What? I checked out just a few hours after I checked in? Let’s not talk about how you guys usually take your time to book a room. The front desk looks very unprofessional. It’s like a novice trying to figure it out. It takes at least seven or eight minutes to book a room. I don’t know what they are doing? Now, because of their improper backend handling, the customer’s ** was exposed, and they shirk all responsibility. From beginning to end, not a single staff member came up to apologize to me? It’s like this is a common thing for them? Entering guest rooms at will? Do you usually have formal training? Are there management personnel? The entire hotel can’t be outsourced temporary workers, right? It’s really scary to think about it? What if a staff member sneaked into the room in the middle of the night while we were sleeping? OMG, it’s too scary 😱 I don’t even dare to think about it. This is the first time in my life that I have encountered such a situation when staying in a hotel. I am really speechless. From the beginning to the time I left the hotel, no staff member communicated with me about this matter? They seemed to treat this matter as nothing happened?
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