U-FREE Hotel (Jiading Jialuo Road)

The service of the lady at the front desk is very good and attentive. The room is well-equipped and the surrounding environment is also very good. There is barbecue hot pot and crayfish. The taste is not bad. I will come again next time

Avoid the pit! Avoid the pit! Avoid the pit! Do you want to know your hygiene limit? Do you want to experience the midnight ring at 4 am? Do you want to experience staying in a hotel and being called by the front desk to the police station at midnight? Do you want to experience phone bombing? Do you want to experience ** adventure? This hotel is extremely bad in terms of service, hygiene, and environmental facilities. It is even disgusting. I, who have never been a person who muddles along, can't stand it. I would rather spend half an hour writing a review than let the friends behind me step into the pit. Let me take you to appreciate this hotel from . First: hygiene. The hygiene of the room can be described as disgusting. I think hygiene is the basic of a hotel. Even if it is a youth hostel, the first guarantee is hygiene. As soon as you enter the room of this hotel, you will smell the foot odor mixed with inferior pesticides, the sewer smell mixed with inferior fresheners, the stains left by various unknown liquids on the carpet, the sticky floor tiles in the shower room and the black hole exposed drain all reveal a good sanitary environment. Second: Environment. I accept that the room is small and has no window, but the corridor is like a maze. The corridor is narrow, long and rugged. It takes a long time to find a room. I suggest those who like to play ** escape room can come and experience it. Third: Front desk. I want to praise the front desk lady that day. We checked in at 3 o'clock in the morning. We were very sleepy, but we were maliciously retaliated because we delayed the night shift of the front desk and did not sleep all night. When I checked in, I was in a hurry to use the toilet and wanted to use the toilet in the lobby, but the front desk didn't allow it. I understood and said that one person should register first, then go upstairs to use the toilet and come down to register the other person immediately. After using the toilet, I went downstairs to register immediately. I looked for the front desk twice, but the front desk left the post without permission and disappeared. I had no choice but to go back to sleep. At 4 a.m., the midnight bell called, and asked in a very bad tone why she didn't come down to register. I continued to cooperate with her to go downstairs to register at 4 a.m., and asked why the front desk was not there twice when I came down. The front desk was afraid of being caught sleeping on the night shift, so she jumped up and called the police and said we were arguing with him. I said I came down to cooperate with you to register, otherwise why would I come down. Then she refused to register and ate takeout on her own. She insisted on waiting for the police station. At 5 a.m., I still couldn't sleep. The police station couldn't stand it and asked the front desk to apologize to me. I said I didn't have any requirements and just wanted to go back to sleep, so I contacted Ctrip customer service. Ctrip customer service was very good and helped me contact the merchant, but I didn't sleep until 5 o'clock. The merchant even disagreed with Ctrip's proposal to delay check-out and shouted that they would never apologize! The disgusting face and arrogant attitude are really shocking. Fourth: The information leakage is extremely bad. The police station persuaded him to apologize but she was unwilling. I didn't want to bother her any more. It was five in the morning and I went back to sleep by myself. As a result, the front desk was still vindictive and made three harassing calls from six to seven in the morning, and they were directly called to my mobile phone. I don't know where she got the number, nor do I know what her intention is. I slept for an hour and was woken up by his harassing calls. It's really a bit amazing how such a thing can happen in a service industry. Fifth: The attitude of the hotel. At that time, I asked the front desk if there was a leader's contact information. I needed to report this problem to your leader. The front desk replied that there was no one and I didn't know anything. I just called the police. So when I checked out the next day, the front desk was off work and replaced by a male manager at the front desk. The male manager had a good attitude. I reported the problem in the early morning to him. I asked the manager to leave my contact information, hoping that he would retrieve the lobby surveillance or give me a reply after investigating the facts. I didn't even ask for an apology. Unfortunately, half a month has passed and I haven't been able to wait for a reply call. The attitude of the hotel is really chilling. Sixth: The hotel is called Orange Wood Hotel on the website, but the hotel facilities are all written as another hotel. Maybe the original reputation was too bad and it needed to change its name to attract guests. Seventh: The only heartwarming thing about this incident was the customer service staff of Ctrip, who helped to contact and coordinate. At least their attitude was impeccable. I spent so much effort writing this review to prevent Ctrip's good service from being ruined by such a partner. Finally, I declare that everything I said is true. The hotel can check the front desk surveillance to verify. I once again remind friends who are going to stay in this hotel at the cost of a sleepless night to be cautious! To avoid unnecessary trouble, the harassing phone number and face of the front desk have been censored, and photos are attached as evidence!

The location is good, the transportation is convenient, the room is big, comfortable and clean