Zsmart Zhishang Hotel (Shanghai North Bund Baoshan Road subway station store)

Please change the air conditioner filter. It's the same on the 2nd and 3rd floors. It's dark. There's a lot of dust on the windows. There's a receptionist at the front desk. The service is very poor.

It's not too far from the subway station, but the surrounding environment is quite poor. It's hard to imagine that this is Shanghai. The places to eat around are small and shabby. The facilities in the hotel are OK, and the room is clean.

To be honest, the environment is not good! There is a smell! If I were given another chance, I would not choose this one! If I hadn't arrived too late, I would have checked in. I really wanted to move out overnight. The service attitude was very good.

I stayed for two nights and was very satisfied! It's the room rate, so if you divide it by two, it's about 1500 yen per night? But they made the bed and prepared water for me! I want to use it again!

This stay was beyond my expectation! I felt professionalism and enthusiasm from the moment I checked in at the front desk. The staff took the initiative to help with the luggage and patiently introduced the facilities. The room was clean and tidy, the bedding was soft and skin-friendly, the smart toilet and aromatherapy machine were full of details, and the city night view outside the window was also super healing. There are a variety of breakfasts, the freshly cooked wonton soup is fresh and thick, and there are freshly baked croissants in the pastry area every day. The combination of Chinese and Western is very considerate. The gym equipment is new and complete, the swimming pool is heated and clean, and even the locker room is equipped with hot towels and skin care products. The most surprising thing was that I found the charger I left behind when I checked out, and the customer service immediately contacted SF Express to pay. The location is a 5-minute walk from the business district and the subway station, which is super convenient for travel. Whether it is a business trip or a vacation, this hotel perfectly matches the needs, with a super high cost performance. I have recommended it to my friends and will choose it next time!

The attitude of the lady at the front desk was very bad. She said to me fiercely that I had to register too, even though I had registered. Her business skills were very poor. The air conditioner was very noisy and the cooling effect was not good. The toilet facilities were very poor, the toilet door creaked, and the soundproofing was not bad, but there was no soundproofing at all.