To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All Reviews(555)
Positive reviews(545)
Reviews with photos/video(83)
Classy environment(60)
Friendly front desk staff(37)
Delicious breakfast(31)
Quiet & comfortable(23)
Convenient parking(19)
Perfect for business trips(12)
Stayed multiple times(4)
Close to metro(4)
Negative reviews(9)
Kok Wah
Double Room
Stayed in May 2021
Business travelers
29 Reviews
2.2/5
Posted on Oct 5, 2021
Room not so clean, a bit old
Guest User
Double Room
Stayed in Mar 2024
Couples
1 Reviews
5.0/5
Outstanding
Posted on Mar 24, 2024
The upper floor has a good view, a washing machine and dryer, and direct drinking water in the bathroom.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Yitel Shanghai Zhangjiang Park! Thank you very much for staying at the hotel and recognizing the hotel service. All the hotel staff would like to express our sincere gratitude for your continued support and help. We will also work harder and harder to live up to your expectations and trust. Looking forward to your visit again, thank you!
Guest User
Guestroom (2 beds)
Stayed in May 2023
Business travelers
9 Reviews
1.0/5
Posted on May 28, 2023
I was kicked out of the room after the first renewal, and I have never had a worse experience. The good things I had accumulated for more than a year were destroyed, and I will never stay in this hotel again. There are many flaws, and there are also thanks, Yiyi Zhangjiang Store, goodbye, never see you again.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Seeing that you took time out of your busy schedule to write your valuable comments to our hotel, thank you for your support! At the same time, I also express my regret to let you have an unpleasant experience in our hotel. We have strengthened the training of the front desk staff, and we will help you solve the problem as soon as possible. It is our fault if you are unhappy. We hope you will give us a chance to make up for it! We will always open the door to welcome you at any time, and hope that you can tell us your requirements at any time, we will try our best to meet them, and look forward to your visit again! The hotel is close to Guanglan Road Subway Station of Line 2. It takes only 10 minutes to walk to Jinke Road Subway Station. It takes 28 minutes to go directly to Pudong International Airport and 55 minutes to Hongqiao International Airport. It is 8 kilometers away from Disneyland and 18 minutes by car. I wish you a happy life ,Working smoothly!
Chensir214
Superior Double Room
Stayed in Apr 2023
Couples
12 Reviews
5.0/5
Outstanding
Posted on May 5, 2023
The hotel environment is good, the service is friendly, the facilities are in good condition, the area is easy to take a taxi, it is close to Disney, the environment is good, the security is high, the takeaway is delivered by robots, and the supporting services are in good condition
Original TextTranslated by Google
Response from Property: Dear Guest: Thank you for taking the time to comment on our hotel. We are very encouraged to see such a pertinent evaluation from you, and we are very glad that you are satisfied with your stay. Our only expectation is to use our professional and considerate service to add a little happiness and beauty to your travel life. Thank you again for your support along the way, and look forward to your next stay!
Guest User
Guestroom (2 beds)
Stayed in Oct 2022
Business travelers
2 Reviews
5.0/5
Outstanding
Posted on Oct 17, 2022
The hotel's software and hardware facilities are good. It is relatively close to Pudong Software Park and several large companies, and the subway station is not far away. The location is good and the transportation is convenient
Original TextTranslated by Google
Response from Property: "Dear guest, thank you for staying in Yitel Hotel Zhangjiang District, Shanghai! Thank you very much for staying in the hotel and for your recognition of the hotel. All the staff of the hotel will continue to work hard to improve service quality, improve business skills, and give back to everyone with better service Our great support and help. Looking forward to your visit again, thank you!"
Guest User
Guestroom (2 beds)
Stayed in Mar 2023
Business travelers
12 Reviews
5.0/5
Outstanding
Posted on May 20, 2023
The hotel I booked for a friend is right in the center of the town. It is convenient for transportation and meals, but the room is a little small. It's okay if you don't have high requirements for business trips! !
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for staying at Yitel Shanghai Zhangjiang Park! We are deeply encouraged by your recognition of the hotel's facilities and services. It has always been the goal of every employee to make every guest who stays have a comfortable experience. We will continue to work hard to present considerate service and pleasant enjoyment to every guest. All the staff of the hotel warmly look forward to your coming again!
Kalanguademengge
Superior Double Room
Stayed in Aug 2022
Business travelers
11 Reviews
4.2/5
Very Good
Posted on Aug 28, 2022
The floor tiles were changed at home, and I lived opposite for two days. I couldn't take it anymore, so I moved to Yiyi quickly. The room is much bigger, and the front desk can make fresh coffee, which is great. The breakfast is also very good, with bean curd and freshly cooked noodles. Stayed for two nights, much more comfortable. The key is that it is different to have a store manager at the front desk, and it finally feels like a decent management.
Original TextTranslated by Google
Response from Property: "Dear guest, thank you for staying in Yitel Hotel Zhangjiang District, Shanghai! Thank you very much for staying in the hotel and for your recognition of the hotel. All the staff of the hotel will continue to work hard to improve service quality, improve business skills, and give back to everyone with better service Our great support and help. Looking forward to your visit again, thank you!"
StanleyXUHAO
Double Room
Stayed in Sep 2022
Business travelers
78 Reviews
5.0/5
Outstanding
Posted on Sep 17, 2022
The front desk is careful and patient, and the room is neat and clean.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for staying at Yitel Shanghai Zhangjiang Park! We are deeply encouraged by your recognition of the hotel's facilities and services. It has always been the goal of every employee to make every guest who stays have a comfortable experience. We will continue to work hard to present considerate service and pleasant enjoyment to every guest. All the staff of the hotel warmly look forward to your coming again!
Anonymous User
Superior Double Room
Stayed in Jun 2022
Couples
1 Reviews
5.0/5
Outstanding
Posted on Jun 14, 2022
I lived in a luxurious big bed, it was really quiet, and the room was quite big, but the second time the bathrobe was really torn, I had to go down to get the takeaway by myself, and the robot couldn't deliver it. Also, the quilt felt so hard that I couldn't get used to it, but it was very quiet.
Original TextTranslated by Google
Response from Property: Hello, dear guests! Thank you very much for staying in Yitel Hotel and giving your evaluation. If you encounter worn-out bathrobes, you can contact the hotel front desk at any time, and we will replace them for you in time. Secondly, hotel robots are only suitable for small and unbreakable objects. If your Takeaways with soup or glass bottles in the machine compartment can easily cause the soup to splash and affect your dining experience, or the glass bottles can be broken and cause scratches! We will work hard to improve the work process and look forward to bringing you a better experience next time you stay