SuissePlace Suhe Shanghai

Newly opened, clean and tidy, complete facilities, novel room types, projector, refrigerator, washing machine, induction cooker, hair dryer is from Lefen, quite good. There is also a pool table and gym in the hotel lobby. The baked sweet potatoes for breakfast are amazing. I will choose this one next time.

Overall, this hotel is pretty good. Let me start with the advantages: 1. The reception hall is spacious and grand, giving a good first impression, and the overall atmosphere is grand and comfortable. The gym is well-equipped and has a good environment, suitable for residents who have exercise habits. 2. The room is newly equipped with Xiaodu intelligent management and control system, which is very convenient to use. In addition, you can cook in the room, which is a plus for long-term guests. 3. The service staff has a good attitude. Most of the employees are enthusiastic and responsive, especially Hery at the front desk. After adding WeChat, he and other staff can respond to needs quickly, and the service experience is very good. The cleaning lady is also very efficient and keeps the room tidy. The receptionist at the lobby on the first floor also takes the initiative to greet us every time. Of course, there are some shortcomings: 1. Poor check-in experience. Maggie at the front desk (not sure if she was management or a relative) had a cold attitude, had no expression when checking me in, and even gave people a feeling of disdain. This makes people feel uncomfortable, and I have seen similar feedback in previous reviews. I hope the hotel can improve the service awareness of the front desk reception. 2. The quality of breakfast is average. Although there are many varieties, the quality is average. For example, the soy milk is a bit sour. After staying for three days, the overall breakfast experience has not improved much. 3. Bathroom toilet design issues. It was too loud and too sensitive, flushing automatically as soon as I entered, which was a bit of a headache in the middle of the night. In general, the hotel's hardware conditions and the service of most employees are very good, but there is still room for improvement in the details. We hope to optimize service training and facility maintenance to make the guest experience more perfect!

From check-in to check-out, every detail is thoughtful. The front desk lady is warm and friendly, the room is cleaned every day, and small gifts are prepared. The hotel facilities are also very new, and the stay is very comfortable. I will come again next time!

The environment and service of the hotel exceeded my expectations! The room is spacious and bright, with complete facilities and comfortable bedding. The staff's service attitude is warm and thoughtful, making people feel at home from check-in to check-out. Special thanks to the lady at the front desk for patiently answering our various questions.

When traveling to Shanghai with friends, I chose the First Hotel. The microwave in the room is very convenient, and the washer-dryer is also very convenient for washing clothes. The breakfast is also good and can be packed. The main thing is that the front desk also upgraded the room type for free. The service is also very good. The front desk is very beautiful. My girlfriend likes it here too. Not bad!

I live nearby, and my family has relatives coming over. They took a fancy to this newly opened hotel! After arriving, the front desk recommended that we order from Ctrip. The service was very good! My family and I are very satisfied with the room arrangement! Clean and tidy! Complete facilities! I will stay here again in the future!