Jackson許
February 21, 2025
I have never tried such an accommodation before. There is no reception. You need to contact the receptionist to know how to check in. Since I am in Hong Kong, I tried to contact the receptionist via WeChat, but failed to get through. I was unable to confirm whether I could store my luggage because I arrived at the B&B at around 8 am on the day of check-in. When I arrived at the B&B that morning, I found that there was no reception. I contacted the receptionist and found out how to check in and that there was no luggage storage service, so I had to find a subway station to store my luggage.
In terms of supplies, such as toilet paper replenishment and towel replacement, you have to contact the receptionist to get the service. This can be improved by providing WeChat with instructions on how to get these services.
Finally, the rubbish disposal method should also be detailed to the guests, as the instructions in the mini-program were not sufficient and it was unclear how to dispose of the rubbish. The rubbish bin in the elevator lobby did not appear until two days later, so the rubbish could be properly disposed of.
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