Shanghai Jiading Pingcheng Road Atour Light Hotel

A very stylish hotel. The front desk lady was very nice. She was very energetic and did not careless when checking in at midnight. She also upgraded our room and delayed check-out. The environment is good and the bedding is very comfortable. It is a very cost-effective hotel for business travel and friends to Jiading for gatherings. Recommended! The hotel has a washing machine room and a "lazy breakfast" service haha! It's so friendly to young people! It's really a surprise! The breakfast is self-service, which is very good~~~ I will come again next time. It's very suitable for a short stay when returning home in the middle of the night!

1. The location of the hotel is very convenient, the surrounding transportation is convenient, and it is very convenient to travel. It is really convenient to visit relatives during the Spring Festival. There is a shopping mall opposite the hotel. 2. The Spring Festival decorations decorated in the hotel lobby are very atmospheric. The front desk staff are warm and friendly, and the check-in procedures are fast and efficient. Because I brought a child, the front desk lady also took the initiative to upgrade the room type for me and introduced the various facilities and surrounding information of the hotel, which made people feel very considerate. 3. The room is very large, the bed is comfortable and soft, and the pillows and mattresses of Atour are really very comfortable. The room is fully equipped, clean and tidy, and every detail reveals the hotel's emphasis on guest experience. Especially the bathroom, the design is modern, the supplies are of high quality, and people feel very comfortable to use. 4. The hotel's catering service is also excellent, the breakfast variety is rich, and the thoughtful service of the service staff makes me feel the warmth of home.

The room is well-equipped, the bed is very comfortable, the price is affordable, the bathroom is separated into wet and dry areas, there is also a Zhouqiao Old Street nearby, which is an ancient town attraction, and there are shopping malls and parks around. There is a Xinye Plaza diagonally opposite the hotel, and there are many delicious foods in it. Shopping is also very convenient. It is very convenient. Overall, it is great. I will stay here again next time.

The hotel's service is really impeccable. Here are a few things to share: I had a stomachache and couldn't go downstairs for breakfast, but the hotel agreed to pack the food into the room. This is the understanding that only top luxury hotels can have, and we are very satisfied. In addition, I asked for a one-hour delay in check-out due to my physical discomfort, and the hotel readily gave me two hours. There are also takeaway medicines that are delivered quickly by robots, free parking... Everything saves guests' worries. Except that the room area is not very large, there is nothing wrong with this place, and we will come here often.

The hotel should be newly opened. The lobby is very small and there is still some decoration smell that has not been completely dissipated. The price is not cheap. The sound insulation is average. There was a loud vacuum cleaner in the corridor in the morning. The room is very small. The desk and chair are next to the bed, which is inconvenient to walk. The pillow is quite comfortable, but when I entered the room, there was a long hair on the bed, which was quite disgusting. I just threw it away and didn't bother to care. The service staff kept promoting membership. I went there at three o'clock in the afternoon and told me that the room type I booked was not available and I needed to pay extra to upgrade. I expressed my unwillingness, and then immediately gave me my original room type, indicating that there were clean rooms. You can promote higher-level rooms, but you can't deceive customers. This is very disgusting. Parking is also inconvenient. There is a hot pot restaurant and a barbecue restaurant downstairs. The windows cannot be opened at night. There is a shopping mall opposite. The overall experience is very bad. I will not choose it next time.

Objective evaluation: 1. There are mosquitoes in the room in winter🦟 2. The shower flow is too small. It takes half a day to rinse and it is not clean, as shown in the video 3. The customer service keeps promoting hotel memberships, and they are still promoting them even though they have already indicated that they are not needed 4. I did not use the Atour membership to book, but directly arranged a room next to it without asking about the room type. The staff treated me differently!! As shown in the picture 5. There was no feedback after the complaint, and the hotel could not provide valid certificates 6. There is free laundry service, but there is no professional knowledge, and no washing requirements were asked (I usually asked when I stayed in Atour before), which caused the leather to be damaged and no positive response has been given so far (shirking responsibility and pulling) 7. The elevator buttons have static electricity, and other metal facilities have static electricity I have lived here for more than ten days, and I have not given a positive response until now. The service quality is really a group of grass-roots teams, with no information exchange and no timely response. I have lived in Atour for several years and have never seen such a poor service quality team!