Guest User
October 28, 2024
The hotel is relatively new, so the room still has a bit of smell. The front desk service is very good. Tea is provided when checking in, and when you leave the hotel, they also ask you if you want to take a bottle of water? The hygiene is also good. It is very close to Fudan Children's Hospital, and you can walk there. But what I want to complain about is that when I booked the hotel, they said that they would provide a baby bed, and then I waited for an hour but didn't see the baby bed. They told us to go out and said they would put it away when we came back. When we returned to the hotel, they did provide it. As a result, the baby bed was low to the ground, and the child had to get out of the water. The bed was also very short, providing = not providing and taking up space.
After complaining about the baby eating the bed, I complained about the hotel's sound insulation. The front desk said that the hotel was very quiet, so quiet that the people next door could feel the conversation in my ears. I don't know if the people next door were playing mahjong or cards. A large group of men were still very noisy at 23:00 in the middle of the night. I reported to the customer service backstage that the child was asleep and asked if the next door could be quieter. As a result, the front desk called the room service at 23:00 in the middle of the night. Maybe they wanted to reply to me, but I repeatedly emphasized that the child was asleep.
Late-night porridge: It was written when booking the room, but I didn't hear the front desk mention it when checking in. I thought it would be delivered to the room, but no one came to deliver the porridge. Anyway, the price of more than 600 yuan can only be given for this distance. I was a little upset after not sleeping all night.
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