Homeinn · neo (Shanghai Baoshan Road Subway Station)

The most regrettable consumption decision in my life is to choose Home Inn Neo Hotel Baoshan Road Subway Station! Not only did I have no experience at all, but I was also disgusted by their "fancy leeks cutting" operation to the point of physical discomfort! Let's talk about the most outrageous TV fee issue first! I was tired after a day out and wanted to lie on the bed and watch TV to relax, but when I clicked on the interface, a payment window popped up. It was not enough that I had to pay separately for on-demand movies, and even basic video channels required membership! When paying, the merchant name clearly showed **"Home Inn"**, but when I communicated with the front desk, the staff directly shirked the responsibility: "This is a problem with the software, it has nothing to do with us!" Since the payment was received by the hotel, they turned around and pushed the responsibility away. These days, staying in a hotel to watch TV and being passed around, this is too ugly! Let's talk about the service, I was furious from the moment I walked in! The lobby is shared with an unknown hotel next door. The space is cramped and chaotic. I dragged my luggage to the front desk to ask if there was a bathroom in the lobby. I was pushed around by the two staff members like a ball. They were cold and reluctant to speak, as if I was not a guest but a creditor. Most of the wall panels in the room are assembled panels, which feel like they will break if touched! The shower head leaks like rain; the bedside socket does not feel like 220v, and the usual fast charging cable fails to charge the mobile phone here; the worst thing is that the decoration materials are extremely poor quality, the wallpaper is peeling off in a large area, and there are many black mold spots in the gaps of the plastic wall in the bathroom. This kind of hotel wants to earn guests' room fees and madly fleece the basic services. I advise everyone to open their eyes! Spending the money of an economy hotel, the experience is the treatment of "paying for trouble". Avoid thunder! Avoid thunder! Avoid thunder!

The room was so small that I couldn't even take photos with a wide angle camera. There was no laundry room, no iron, etc. The toilet was not separated into wet and dry areas, so I couldn't go to the toilet after taking a shower. The soundproofing was also very poor. I heard the neighbors talking all night. There was also road construction outside, and it was still going on in the middle of the night! I understand why there were two pairs of 3M earplugs at the head of the bed! Bad 👎 Super bad experience!

Overall, it's pretty good, mainly because it's close to the subway. Maybe there's no one living next door, so it's quite quiet at night! I suggest the business put a movable clothes hanger, because the family room can't open the clothes after washing!

The hotel's soundproofing is not very good, you can hear the conversation next door, the bathroom is a bit small and can only accommodate one person, but the service attitude is very good, whatever you need will be solved, very enthusiastic

I don't usually give bad reviews.. Really don't stay here.. There is a bottle of mineral water that has been opened.

The service of the night shift front desk of the hotel is really considerate. They will not let any suspicious people into the hotel (including guests). Next time, I suggest that you check not only the ID card, but also the household registration book, bank card, and birth certificate.