Shanghai Xin Lun Boutique Hotel (Pudong International Airport Branch)

My final day at the hotel was incredibly frustrating and disappointing, especially since I had chosen to stay here for one night specifically to ensure a smooth departure before my flight the next afternoon. First, my online parcel—which arrived a day before my stay—was mishandled by the hotel. This created unnecessary stress, and I had to spend time calling both TB customer service and the delivery company to track it down. Thankfully, it was located just in time before I had to leave for the airport shuttle, but the whole situation was avoidable and added a lot of anxiety. Second, the breakfast was a letdown. Instead of being served in a proper in-house restaurant, it was simply ordered from the restaurant next door and delivered to the room in takeaway containers. For the price I paid, I expected a better dining experience—not something that felt like a quick fix. Lastly, the shuttle service was a mess. It was raining heavily, and all the guests had to drag their luggage out to the roadside in the downpour just to board the bus. There was no shelter, no assistance, and not even an umbrella provided. It was chaotic and honestly embarrassing. For a hotel that promotes convenience, this was anything but.

I stayed here the night before my flight) the location was very convenient, its quiet, and there’re a lot of cafes and coffee shops there, as well as a supermarket. The room was absolutely clean and cozy, I loved all facilities and interior, the bed is just perfect! The reception asked me about the time of my flight and recommended the time of the free bus to the airport that sets off next to the hotel. They even called me 20 minutes before checking out to make sure I don’t oversleep my flight) so everything is just excellent!

A little bit far away from downtown but very convenient to go to the airport. Hotel also provides shuttle to the airport and Disney land

The room was clean, new, and good value for the price. The hotel is located near Pudong Airport and offers a shuttle service, but the shuttles are infrequent, not every hour. At certain times, there’s only one shuttle per hour, so you need to manage your time carefully. What was disappointing was when I spoke to the hotel and told them I was running to the pickup point at 2 AM. The bus left right in front of me, and I was less than 15 seconds late. The driver of the next shuttle saw me running and waving from a distance but didn’t inform the departing bus. The hotel staff I spoke to also didn’t help by notifying the driver. This made me waste another hour waiting. It was really frustrating. It might be better to find a hotel with more frequent shuttle services.

This time I booked for the second time this week because I have to drop my friend off at the airport in the morning so I choose this hotel again for the convenience of going to the airport in the morning with the hotel's shuttle to the airport but I was a little disappointed when I dropped my friend off at the airport but on the way back I had to call an online taxi back to the hotel myself because there is no airport shuttle service in the morning - later before you check in to the hotel near the airport you have to study the hotel's shuttle to the airport well otherwise you will encounter the same situation as me.🙁

Rooms are clean and with the necessities. Great location with all you need as a traveler; generally in a beautiful surrounding. I would recommend this hotel