TOP Residences Shanghai

When I initially reserved a room at this hotel apartment, I planned to stay just one day before relocating to another serviced apartment. Yet, the exceptional comfort, pristine cleanliness, and comprehensive modern amenities persuaded me to extend my stay to a full two weeks. Upon arrival, I encountered a hiccup that nearly drove me to seek accommodations elsewhere, but the issue was swiftly and adeptly handled by a courteous gentleman at the front desk, likely the manager. His prompt resolution and eagerness to address my concerns not only resolved the immediate issue but also instilled a deep sense of trust and satisfaction with my stay. The hotel itself is located in a quiet area, a rarity in this country's largest and busiest city. Despite its peaceful setting, it is conveniently close to Metro Line 11, ensuring easy access to the city’s vibrant heart. The option to open the windows in my room was a breath of fresh air—literally. It allowed me to enjoy the fresh breeze without leaving the comfort of my well-appointed room. Speaking of the room, it was a perfect blend of luxury and practicality. The cleanliness was up to the high standard, and it felt like the facility was brand new. The room was equipped with a small kitchen area, complete with a stove, rice cooker, refrigerator, and even a washer. Although there was no dryer in the room, a quick trip to the second floor opened up options not only to dry clothes but also to access private dining/meeting rooms and a well-equipped gym. Every night was a peaceful retreat. The bed was incredibly comfortable, rivaling the peace of my own home. The tranquil environment contributed to undisturbed nights, ensuring restful sleep and rejuvenated mornings. The housekeeping staff, particularly two young men, were notably diligent and affable, keeping my room clean and well-supplied. The front desk staff were equally helpful, always ready to assist with any request. Assistance was dispatched via a charming, albeit slower, robot—no tipping required. This hotel apartment not only met but exceeded my expectations, making it a top recommendation for anyone seeking a 'home away from home.' For those considering a longer stay, here's a tip: contact the hotel directly to speak with a salesperson. You might secure an excellent long-term rate, potentially including breakfast.