Youle Apartment (Shanghai Suhe Branch)

Youle Apartment (Shanghai Suhe Branch) Reviews

Youle Apartment (Shanghai Suhe Branch)

No.933, Suzhou Road, South Suzhou, Yishui Haoting, Shanghai, ChinaView Hotel Details
Youle Apartment (Shanghai Suhe Branch)
Youle Apartment (Shanghai Suhe Branch)Youle Apartment (Shanghai Suhe Branch)Youle Apartment (Shanghai Suhe Branch)
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Youle Apartment (Shanghai Suhe Branch) Guest Reviews

4.6/5
Very Good
140 review
Verified reviews
Location4.7
Amenities4.6
Service4.6
Cleanliness4.6
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All Reviews(140)
Positive reviews(135)
Reviews with photos/video(54)
Large rooms(26)
Loved the view(17)
Quiet & comfortable(14)
Easy to get around(13)
Great location(11)
Many amenities(8)
Convenient for shopping(7)
Would stay again(5)
Negative reviews(5)
Serene
Deluxe Queen Room
Stayed in Feb 2024
Solo travelers
10 review
4.7/5
Amazing
Posted on Feb 18, 2024
Its more of homestay rather than hotel, hence no place to check in. Little hiccup when checking in. My esim is unable to make any phone calls so I attempted to add the owner's wechat but wasn't approve. Had to trouble the receptionist at the building to assist in making a call. Everything else after that is fantastic. The room was big and comfortable, nice views. They missed the towels in the room but the owner resolved it quickly. Didn't find kettle in the room though. Overall the room is awesome
Response from Property: First of all, thank you very much for choosing to stay in our apartment during your vacation. We are indeed a B&B, not a hotel. Regarding the lack of daily necessities in the room you mentioned, we will actively train our staff to improve the items in the room and provide a hot water kettle for your use. We apologize again for your experience and look forward to seeing you next time you stay. Bringing you a different experience. Finally, Xiaole and all the staff sincerely wish you good health and a happy life!
Dream Tim
Deluxe Suite - River-View (Double bed)
Stayed in Jan 2024
Couples
32 review
5.0/5
Outstanding
Posted on Jan 24, 2024
The room is big and so bright with 2 big windows. It's clean and smells good. Have a very nice supermarket downstairs and direct walk path to the riverside. Also, riverside view from the window is fantastic. Definitely going to stay here again 👌
Response from Property: Thank you for your review and affirmation. We will continue to work hard to provide every guest with a comfortable, secure, pleasant and wonderful stay experience.
Jun doe
Deluxe Suite - City-View (Double bed)
Stayed in Oct 2023
Solo travelers
101 review
4.2/5
Very Good
Posted on Oct 26, 2023
Great location. Big and clean room. Will come back next time
Response from Property: Beautiful time, Xiaole meets you unexpectedly. Thank you for this fate. We will cherish it even more and look forward to seeing you next time! Wish you: Be well!
Knack
Family Room (2 Beds)
Stayed in Jul 2023
Other
21 review
3.5/5
Posted on Aug 21, 2023
The room was big, clean and nice. But outside the room in the corridors is very old and not well maintained. The gym also was dirty and with very old broken equipment.
Response from Property: Dear guests, hello! Thank you for choosing Youle Apartment. We regret that we did not satisfy you. Regarding the questions you raised, Xiaole has already fed back your concerns to the property management for tracking and processing. We will definitely work hard to improve and create a perfect and comfortable environment for you!
Guest User
Deluxe Suite - River-View (Double bed)
Stayed in Jun 2023
Solo travelers
5 review
4.2/5
Very Good
Posted on Jul 1, 2023
nice serviced apartment near waitan and nanjing dong lu. views of suzhou creek and city
Guest User
Deluxe Queen Suite
Stayed in Jun 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Jun 11, 2024
The location is good. The room is big and clean. It’s worth recommending.👍
Original TextTranslated by Google
Response from Property: Dear guest: Hello~ Thank you for your trust in us. I am most happy to see you satisfied! There are always reasons for people to miss each city. I hope that Youle Apartment will continue to provide you with a warm and comfortable living environment! We have prepared room types with different layouts for different guests to choose from. We hope that Xiaole's sincere service can bring you a more satisfactory experience! See you next time
Guest User
Deluxe Suite - River-View (Double bed)
Stayed in Apr 2024
Solo travelers
7 review
5.0/5
Outstanding
Posted on Apr 22, 2024
The room is very clean and large, with a good projector and a good view, especially the night view. The hotel is very quiet, right by the river, close to the pedestrian street, and the street is very busy. I discussed with the customer service and they also gave me a free late check-out. I will come again next time.
Original TextTranslated by Google
Response from Property: Dear guest: Hello~ Thank you for your trust in us. Xiaole is very happy to see that you are satisfied! Every city always has a reason to miss it. I hope Xiaole can provide you with a warm and comfortable living environment as always! We have prepared rooms with different layouts for different guests to choose from. I hope that Xiaole's sincere service can bring you a more satisfactory experience! See you next time
Anusorn
Deluxe Queen Room
Stayed in Apr 2024
Family
6 review
4.0/5
Very Good
Posted on Apr 24, 2024
Reserve and talk via WeChat. Very convenient. The owner gives good information. You can drop a pin in Didi for a taxi to drop you off, so you won't get lost. From the accommodation, you can walk to the shopping area on Nanjinglu Road, not very far, but we like to go to the Jing'an Joy City department store. It's only a short walk away. There are a lot of shops. and lots of food The room is spacious, the bed is comfortable, and under the building there is a convenience store. There is no kitchen in the room, no plates, bowls, spoons, or a microwave. And we felt that there was a bit too much dust in the room. Not very clean But the room is spacious, the view is good.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for choosing our B&B. From your review, we regret to see that your stay did not meet your expectations. The dust problem you described is easily visible due to the high-rise apartment and the windows being opened for ventilation during the period. The black glass of the bedside table is easily visible. We will strengthen the hygiene inspection of the house in the future. If you have any questions during the check-in process, you can also contact the housekeeper for feedback, and we will handle it and follow up in a timely manner. Xiaole hereby wishes you a happy life!
Chuanyueyuzhoudekexuejia
Deluxe Suite - River-View (Double bed)
Stayed in May 2024
Business travelers
14 review
5.0/5
Outstanding
Posted on May 26, 2024
Will repurchase, five-star recommendation
Original TextTranslated by Google
Response from Property: Thank you for your review and affirmation. We will continue to work hard to provide every guest with a comfortable, secure, pleasant and wonderful stay experience.
Feiyugu
Family Room (2 Beds)
Stayed in Feb 2024
Family
1 review
5.0/5
Outstanding
Posted on Feb 23, 2024
Because I have children, I chose to stay in an apartment-style B&B for the first time. The overall feeling is very good. The location is on the bank of the Suzhou River, and the Sihang Warehouse is across the river. The room design is spacious and bright, and the functionality is very good. The sound insulation of the apartment is also very good; Finally, although the customer service staff did not meet during the whole process, they were able to answer any questions in a timely manner and the service was excellent. I will still consider Aulacese next time I come to Shanghai.
Original TextTranslated by Google
Response from Property: Dear guest: Hello~ Thank you for your trust in us. I am most happy to see you satisfied! There are always reasons for people to miss each city. I hope that Youle Apartment will continue to provide you with a warm and comfortable living environment! We have prepared room types with different layouts for different guests to choose from. We hope that Xiaole's sincere service can bring you a more satisfactory experience! See you next time
Guest User
Deluxe Queen Suite
Stayed in Apr 2024
Business travelers
16 review
5.0/5
Outstanding
Posted on Apr 26, 2024
The room is very good 👌🏻The boss is also very friendly
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Youle. Youle is close to People's Square, Nanjing East Road Pedestrian Street, Sihang Warehouse, Jing'an Joy City, and Suhewan, all of which are within 10 minutes' walk. The Suzhou River Trail is at the door, and the environment is beautiful. Qufu Station on Line 8/12 is within easy reach. A strange city has a sense of familiarity, and there is always unexpected warmth. I look forward to giving you a better experience next time we meet.
Guest User
Guestroom - City-View (2 beds)
Stayed in Jan 2024
Family
5 review
5.0/5
Outstanding
Posted on Jan 29, 2024
There are some that are very cost-effective. I wanted to book for next month, but the price has gone up!
Original TextTranslated by Google
Response from Property: Xiaole is really happy to receive your full five-star review! Only after experiencing it will you understand that maintaining the same accommodation environment and better services is what I can do for you. If you like us, remember to come back often. The platform offers discounts and subsidies from time to time. Xiaole wishes you a happy life!
Guest User
Deluxe Suite - River-View (Double bed)
Stayed in Nov 2023
Friends
2 review
5.0/5
Outstanding
Posted on Nov 26, 2023
From the beginning, I was thinking about either looking east to see the Oriental Pearl Tower or looking west to see the sunset. Sure enough, the sunset is even better. It's very clean. My friends like it very much. The sofa and floor-to-ceiling windows in the living room are great. It's great to make tea. Friends also think this kind of party venue is great. The bathroom is oversized, spacious and comfortable. And it's right next to Joy City, so it's very convenient for gatherings. Afternoon tea can be ordered directly. Fall in love 😍
Original TextTranslated by Google
Response from Property: A wonderful day starts with a good review. Seeing that I have so carefully praised every advantage of Xiaole, Xiaole bursts into tears with gratitude. It is precisely because of the support of customers like you that Xiaole has more motivation to go. Do better and provide better services to more customers. The encouragement from the little master is the driving force for Xiaole to move forward. We will definitely continue to do so. We look forward to meeting you again. Remember to come home often!
Oliver1981
Family Room (2 Beds)
Stayed in Nov 2023
Friends
12 review
4.5/5
Great
Posted on Nov 27, 2023
We stayed in the apartment for 3 days. The building itself is not very presentable, but the apartments are quite decent. The location is convenient: 10 minutes from the metro, windows overlook the pearl and the river, quiet, the center is nearby. The apartments are no longer new, but the renovation is still quite normal. Everything is there: TV, hairdryer, everything you need is in the kitchen. We asked for a set of linen for the sofa since there were 3 of us, there were difficulties, but in the end we agreed. They also provided us with adapters for sockets, in general they tried to be responsive. Of the minuses: there are no hangers in the hallway for outerwear, there is an unpleasant smell from the bathroom
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for choosing us. The apartment is in an excellent location, close to the Suzhou River, and is convenient for travel. We are glad to have your approval. Regarding the issue of extra beds for three people, we have shown on the platform that for four people in a twin room, extra beds are not allowed. Again, I hope you can understand. Your other questions have been fed back to the relevant departments for tracking and processing. We sincerely invite you to choose Aulacese Apartment again next time you come to Shanghai! We still have a lot of room for improvement, and we hope we can provide a more comfortable and considerate experience. wish you a happy life!
Guest User
Deluxe Queen Suite
Stayed in May 2024
Friends
1 review
3.0/5
Posted on May 21, 2024
The hygiene is so-so, especially the corners of the bathroom are moldy. It's a bit expensive for a B&B.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, hello! Thank you for choosing Au Lac Apartments. We regret that we did not give you a satisfactory experience. We deeply apologize. We will check the rooms to verify the questions you raised. For price issues, please pay more attention to platform activities and discounts. Thank you. wish you a happy life!