Shanghai Bund Riverside Treasury Hotel

Friendly and helpful staffs! Everything was convenient from the location to food deliveries! Even their security guard was incredible friendly and respectful

Treasury Hotel is conveniently located near the Bund and the staff were very friendly and helpful with our requests. In particular, I had great experiences with Manman, Xiaoshen, Keke, and Junjun. Rooms were cleaned well and they provide free washing and drying. I enjoyed my stay.

Feels overhyped. Hotel was soso, definitely able to get a better hotel if paying this price.

Don’t get deceived by the good reviews, a quick check would show that they reuse the same pictures and provide almost no review on the room itself. I was also deceived by all the other good reviews but here are my thoughts after visiting the hotel. I had a horrible experience here. At this price point you are better off staying somewhere else. One major pro is that the hotel is located very conveniently opposite a shopping mall with a metro station. This was however unable to outweigh all the other cons: 1. Strong stench in the hallway, not the best first impression but thankfully the room did not smell 2. I booked one of the better rooms - 豪华大床房 if i recall correctly, the decor however was quite sad but the main problem was how dirty and poorly maintained the room was. Even the plugs were faulty 3. Service was a solid 0/10. I initiated a refund of the room with trip.com directly and decided to check out before finalising the refund as it was already late at night (I arrived at the hotel late so I didn’t spend that much time in the room) front desk staff was calling me unreasonable over the phone not realising i was standing right on front of her. Did not offer any form of service recovery and only wanted to argue that there was no issues with the room (she didn’t even ask what made me want to leave) Anyway I left since it was late and there was no point arguing with her. Hotel refused refund and I ended up paying for a night despite not staying. Trip.com helpline staff however was very helpful.

Overall the hotel was clean, however some of the issues were only due to wear and tear. The room was very spacious and was implemented with the smart home feature. There was a McDonald’s downstairs and it was right opposite 2 shopping malls. Additionally it was located a 5 mins walk from the Train Station.

Great location next to a subway, staff is super kind and helps you immediately, the room has a lot of amenities available, and overall just a good atmosphere in the hotel lobby. Checked out with xiao cao good