Shanghai Fengjing Ancient Town Shanlu Hotel

1 The mineral water provided by the hotel is spoiled and has a strong taste 2 Because we were in the room during the day, I wanted to ask for two more bottles of mineral water when the housekeeping aunt was cleaning. The aunt said there were only two bottles in the car, and then she only gave me two bottles. But after closing the door, the aunt said to another aunt in the corridor that in the future, there would be an extra charge for more than two bottles of mineral water in the room. I would like to ask, with this room rate cost, will you lose money if you have two more bottles of mineral water? Friends who need to make a reservation are advised to bring their own water, otherwise there will be an additional charge. Or you can choose this hotel if you don’t need drinking water. 3 When the cleaning lady was cleaning, she knocked on the door twice. There was someone in the room and she answered twice and opened the door immediately. But the lady swiped her card and entered directly. Is this in line with normal procedures? If the guest is not wearing any clothes, will you also enter the room directly? 4 The room hygiene was very poor. The remote control was covered in dust and looked like it had not been wiped for a long time. We did not dare to touch it. 5 After cleaning, the aunt threw away the toothbrush and slippers and did not replace them. 6 There is no socket on the desk, so please consider carefully if you need to work there. If you don’t mind, you can squat on the floor and work while charging. 7. There are very few varieties of breakfast, which is not worth the room rate. I went there around 8:30 and there was almost nothing to eat. The pickled mustard greens and shredded pork noodles only had pickled mustard greens and not a single shredded pork. There were only two or three steamed buns, and the same with the stir-fried dishes. 8 We changed from a large suite to a king-size bed room, and without asking for a refund of the price difference, the front desk staff preemptively said that we didn't need to pay the extra money. I would like to ask, are the prices of each room type the opposite of other hotels? Summary: This is a very bad hotel, and it is also the worst hotel I have encountered in all my long years of staying in hotels. The staff, especially the aunt who cleans the rooms, are very unprofessional. I hope they can be trained better. The room doesn't even have a full-length mirror or a shoe-changing area. In short, for this price, it's better to stay in a chain hotel, at least the hygiene is guaranteed.

A hotel that only looks good on the outside and makes you want to stay. After staying there, a thousand ***s ran through my mind... 1. The hotel design is very amateurish. After entering the room, the whole feeling is very hard and there is no warmth. The wash basin is so shallow, and the faucet is a fountain ⛲️. There are many other annoying details that I won’t go into. The designer who designed this hotel must have never done hotel design before... 2. The hotel's breakfast is opposite the lobby. The food is limited and the quality is poor... I don't want to say more. It's totally unworthy of the price. 3. When the linen lady saw me coming out of the room as I was going out for breakfast, she loudly asked: Are you guys going to check out? No smile, no greeting, are you in such a hurry to make me leave? (Unprofessional! Give them some proper training...) 4. When I went downstairs to the front desk, the front desk staff was sweeping the floor with a broom... I really wanted to die. Anyway, it's a very bad hotel experience. Don't experience this kind of non-standard hotel casually.