Guest User
February 18, 2024
The hotel itself is very old and has been renovated later, but the bathroom is old. After changing two rooms, the sewer smell was relatively strong. On the second floor that the front desk gave us on the first night, there was a platform for activities under the window, and it faced the north and was relatively cold and humid. We were worried about the noise, so we asked the front desk to change rooms. The front desk was a *****, expressionless and could not even look at the computer. Without even looking at it, he said the room was full. Because the room smelled like sewage, we asked for fragrance, and the front desk promised to provide it, but we never received it. On the second night, we returned to the hotel at ten o'clock in the evening. Sure enough, an event was being held on the platform below, and it was very noisy with the windows on both floors closed. We asked to change rooms because the kids couldn't sleep. A front desk officer was ok, but said their hotel was not holding any events and asked the security guard to come into the room with us to check the situation. It feels really uncomfortable, like we are lying. The security guard also confirmed that the sound was indeed very noisy, but told us that it would end soon. It was already past ten o'clock at that time. We asked for a definite time for the end, but they couldn't tell us. We insisted on changing rooms. Finally, I moved from the second floor to the ninth floor, a south-facing room. Although the hotel is old, except for the strong sewage smell, the hygiene is pretty good, the rain is heavy and hot, and the bed is big and comfortable. But the price/performance ratio is not high, and most of the front desks are uncomfortable.
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