Anonymous User
July 16, 2024
Everything was fine, the lady at the front desk was also very welcoming, but when I checked in, they asked me to register my credit card. As a result, after I returned home, I found that the hotel had stolen 79.2 euros on June 30th without any notification, no card was swiped, and there was no other consumption signature except the signature for check-in. Now I can only rely on Ctrip to coordinate. They said they would send an email. It has been two days and I am still waiting. It is said that there are four consumptions under my name. My companion and I can't think of any consumption points. Except for the welcome bread, fruit and free juice in the refrigerator, and the towels that were changed (they were not changed during house keeping), there were no other points. We also had breakfast outside. I felt that the itinerary was perfect and there was no unsafety as everyone said, but this happened in my favorite Seville hotel. When I checked out, I told the lady at the front desk that I would definitely stay in this hotel again. Now I feel that money is a trivial matter. It is too emotional. Seeing such a high-rated and well-rated hotel can also happen, my feelings have been greatly hurt. Now we must figure out the cause of this matter. Everyone should also avoid it. Don't let them see the security code of the credit card when registering the card.
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