Welldone Metropol

We had a really turbulent experience here. First we had the ground floor basic room - it was small but all we needed really. On night two the ceiling started leaking and it was more than just a drip, so in our Pyjamas we were walked across the city with our suitcases to another one of their locations (Catedral). For the next night we were moved back to Metropol to the penthouse room, as they had a cancellation for that night. It was chucking it down with rain so couldn't use the rooftop pool/hot tub. For a penthouse we weren't very impressed to be honest, it wasn't much different to the basic room in terms of the room/kitchen/bathroom, just a bit bigger. We also found long black hairs everywhere! For night 4 we were moved again to another of their locations for the rest of the holiday. We are appreciative that they managed to find accommodation for us to fulfil the booking after the flooded room, but there was nothing else to compensate how much upheaval it caused and time it wasted moving 3 times. We asked and were told no, not even for an airport transfer.

Terrible place bug problem killed 8 while there, very humid in room, ceiling looked like they had a leak, safe didn't work, mold in bathroom, remote for TV didn't work her answer was put it up to the tv it should work. I just finally gave up. It would take a long time to get everything done Just a joke

Nice apartment with beautiful view. Very good location. We loved the private terrace and the pool

Pleasant stay, nice to have the private plunge pool. Room a tiny bit dark, needs brighter bulbs. Staff responsive to WhatsApp messages

Right in the center ..the view from our room of the "city of the swifts" was absolutely amazing . Room clean, comfortable and functional This is a city of affordable eateries and tapas bars to die for so don't really understand the need for the kitchen units..need clothes hanging/draws units etc.. but that's just my opinion.. There's no reception all communication is via WhatsApp strange for people of my generation (mid 70s) but don't worry it's seamless.. Would we go back .... Just booked

The location was absolutely perfect! Service and communication from staff was excellent. Room was very clean and the bed was comfortable.

In the middle of everything. Hotel faces Las Setas landmark. Room was adequately spacious with comfortable double bed and modern bathroom. Super rain shower. Area was quiet enough most nights except Saturday. Taxis and buses half a block away.

The property is well located and the staff is keeping in touch all the time. My room was pretty dirty -- the kitchenette sink did not drain, there was tons of left over hair in the bathroom from a previous guest, and the floor was pretty dirty.

LOCATION IS EXCELLENT, THE PROPERTY IS CLEAN AND UPDATED. GREAT BED, GREAT SHOWER,GREAT VIRTUAL STAFF.