One Shot Palacio Conde de Torrejón 09

One Shot Palacio Conde de Torrejón 09 Reviews

One Shot Palacio Conde de Torrejón 09

C. Conde de Torrejón, 9, Seville, Andalusia, 41003, SpainView Hotel Details
One Shot Palacio Conde de Torrejón 09
One Shot Palacio Conde de Torrejón 09One Shot Palacio Conde de Torrejón 09One Shot Palacio Conde de Torrejón 09
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One Shot Palacio Conde de Torrejón 09 Guest Reviews

4.3/5
Very Good
45 review
Verified reviews
Location4.3
Amenities4.2
Service4.3
Cleanliness4.4
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All reviews(45)
Positive reviews(38)
Reviews with photos/video(3)
Negative reviews(7)
DPTG
Economy Double Room
Stayed in Feb 2024
Solo travelers
97 review
4.0/5
Very Good
Posted on Feb 21, 2024
Cute hotel is renovated old building. Quite central. Parking nearby but expensive. No gym. Helpful front desk. Breakfast is not a buffet style but individual service which was very slow and not good if you just want to eat and get on with your day
遊俠
Economy Double Room
Stayed in Mar 2023
Business travelers
42 review
4.0/5
Very Good
Posted on Mar 16, 2023
The staff at the check-in lobby of the night shift hotel are very polite and friendly, and will explain in detail all the breakfast and wifi conditions. The bathroom glass in the toilet will seep water when showering. On the second day, I changed to a new room. Some room types had to be moved by hand when luggage went up and down the stairs, which was inconvenient. Morning shift staff are less proactive
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Daniel Arbós
Standard Double or Twin Room
Stayed in Sep 2022
Business travelers
5 review
5.0/5
Outstanding
Posted on Sep 11, 2022
Modern design within a historic building. Comfortable and spacious rooms, although those facing the street are a bit noisy but have good sound insulation. There is a restaurant called Lalola, one of the most interesting in Seville.
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Kopacz
Economy Double Bed Room
Stayed in Nov 2021
Solo travelers
18 review
5.0/5
Outstanding
Posted on Dec 4, 2021
Absolutely amazing and very comfortable hotel in the center of Seville! an unforgettable experience
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Cairokid
Stayed in May 2024
Couples
3.0/5
Posted on May 24, 2024
Style over substance! The location is north of the old quarter so generally about 10-15 minutes walk to the town and sites. The rooms have no chest of drawers so we were unable to unpack our bags. There were no in-room coffee facilities. The bathroom had no hooks to hang towels. When trying to use the in-room safe, we had to ask reception to unlock the safe before we could use it. Access to the parking is via a small lift from the street behind the hotel. We had a very small car and were only just able to make it! On the positive side, the staff were friendly.
Response from Property: Dear Cairokid, Thank you for the time spent evaluating us, thanks to your comments we can improve every day. We are sorry that you did not feel comfortable in our rooms. We have improved some things, for example soon we will have kettles in all rooms and coffee makers + kettles in the higher categories. Each opinion is analyzed to improve our guests' experience. We look forward to welcoming you on your next stay in Seville. Best Regards Eva A
Companion52999228953
Stayed in Apr 2024
Couples
2.0/5
Posted on Apr 29, 2024
The hotel itself is in a very good location, however room we had was very small, and bed double, had a terrace but wasn't the nicest, cushions stained, no tea or coffee facilities and also breakfast was a bit of a mess about, one particular young man, didn't seem to understand anything and came across quite rude.
Guest User
Stayed in Feb 2024
Couples
4.0/5
Very Good
Posted on Feb 23, 2024
Stayed here for 4 nights to celebrate our wedding anniversary. The room had a fantastic terrace that had sun for most of the day. The seat pads were wet from the rain earlier in the week, and there was no pad for the one sun lounger. The room (302) itself was disappointing as it was so small. Nowhere practical to store suitcases (eventually behind the bathroom door), no practical drawer space, and other than a desk chair, there was no seating,other than sitting on the bed. Breakfast was good, and was the help from the staff on reception. Would stay again, but not in room 302.
poncik0
Stayed in Dec 2023
Other
5.0/5
Outstanding
Posted on Dec 26, 2023
The service has welcomed us really well and overall this hotel is really recommended. It's clean and in a perfect location, just next to the city center; a good starting point for visiting Seville by day and night.
Response from Property: Dear poncik0, Thank you for the time spent in your review, we are happy to know that you enjoyed a pleasant stay. We look forward to welcoming you on your next stay. Remember that you can find us in cities like Madrid, Barcelona, Porto... Best Regards Eva A
Guest User
Stayed in Nov 2023
Other
5.0/5
Outstanding
Posted on Nov 11, 2023
This hotel is a gem to say the least. From the moment we checked in and out the staff couldn’t be nicer, they were so helpful. Hotel is stunning, our room was so beautiful, we had an amazing sleep during our 4 nights, really fluffy pillows, we had a lovely view overlooking the beautiful streets and orange trees. The breakfast was beautiful. The location is super, really safe, we were walking distance of everything and the lovely receptionist gave us good tips if tapas bars. Will definitely be returning!
Guest User
Stayed in Nov 2023
Couples
5.0/5
Outstanding
Posted on Nov 4, 2023
We really enjoyed our few days here. The room was nicely ecorated, and very comfortable, and had a great shower in the bathroom. We liked being a little bit away from the historic centre, but there were many bars and restaurants nearby. The staff were very helpful and knowledgeable. Only negative comment is that the rooms at the front are not double-glazed so street noise can disturb your sleep but overall, we loved our time there.
Guest User
Stayed in Aug 2023
Travel with friends
5.0/5
Outstanding
Posted on Aug 31, 2023
The hotel is perfectly located, everything is in walking distance and the town is really nice. The staff were great, it was my birthday - they did a lovely breakfast spread with balloons on request of my friend; so they were very attentive. The hotel is beautiful, the double room is a little small though but the bathroom is stunning. The pool is nice, not massively big so it does get busy around peak times but in the mornings it’s quiet which is nice. Overall great stay, will be back.
Guest User
Stayed in Aug 2023
Other
5.0/5
Outstanding
Posted on Aug 23, 2023
A fantastic hotel. Great location also, close to bars and restaurants and a short walk to many of Sevilla's great monuments The rooms are very confortable and the staff is always ready to help. In short, I will chose this hotel again whenever I return to Sevilla.
Guest User
Stayed in Apr 2023
Family
1.0/5
Posted on Apr 23, 2023
Air conditioning does not work, it worked one out of 3 nights and then they barely refunded anything (barely a fraction of one night). The manager “went off work” at 2pm so couldn’t speak to us! The desk refused to let us talk to the manager. AVOID AVOID AVOID
Response from Property: Dear GoPlaces40254449059, Thanks to comments like yours we can continue to improve every day. In your case we had a breakdown in the air conditioning, many customers accepted our apologies and our commercial gesture. We are very sorry for the inconvenience caused by not being able to discount the amount that you demanded of us. The incident could be resolved in a few days and it is already working. If you want to give us another chance, we will be delighted to receive you. Best Regards Eva A
Guest User
Stayed in Mar 2023
Couples
2.0/5
Posted on Mar 26, 2023
Nice hotel in the heart of Seville, with a few issues. My wife has an intolerance to dairy milk. We asked if the hotel could provide almond milk for our stay of 7 nights with the breakfast. They said yes. On the next morning, we went down to the breakfast to find no almond milk, after it was promised. On our 3rd day at the breakfast room, almond milk was provided, which was. Much appreciated. On leaving the hotel to explore Seville, we returned to our room to find no toilet paper had been left. An easy error to rectify, so it’s not such a big deal. We noticed at this time that my wife’s silk pillow case, which we brought from home, to have been removed from our room. This silk pillow case is nothing like the pillow cases the hotel provides. Despite housekeeping being involved, the pillow case could not be found. This is unacceptable for something to go missing from our room during our stay at the hotel. A very disappointing stay so far.
Response from Property: Dear Bigwednesday, Thank you for all the info. We have sent it urgently, they tell us that in 24-48 hours it will be in the United Kingdom, so in about 4 or 5 days it will be at your house. We ask that you please let us know when you receive it. Kind regards Best Regards Eva A
Guest User
Stayed in Mar 2023
Solo travelers
1.0/5
Posted on Mar 15, 2023
My leg was accidentally injured the day before checkout, so my packing was slow for 30 mins per checkout time. The staff Paula called me on the day of checkout and impolitely asked me to come downstairs in 5 mins. The worst Spainish hospitality hotel I have even been.
Response from Property: Dear Mr Ernestcgung, Thank you for your time, each opinion is important to us, to detect possible incidents. We apologize for the inconvenience caused, it must have been a linguistic misunderstanding, since our colleague only kindly informed you of the departure time. She needs to understand that there are other people with reservations and our housekeepers need to clean faster. Once again, sorry for the inconvenience caused Best Regards Eva A