Arc House Plaza

Lage der Unterkunft am Rande des Altstadtbereichs, schlechte Parkmöglichkeit (da nur für Anrainer) und relativ weit zum Stadtzentrum Schlechte Lüftungsmöglichkeiten, nicht funktionierende Heizung, Ausstattung in die Jahre gekommen. Jedenfalls preislich sehr günstig.

Very bad experience. Arriving at the hostel (no hotel) with a booking confirmed by last minute for a double room with bathroom, we find a single room without bathroom... practically a niche without windows or anything else, it must have been one and a half by two and a half meters. At that point and after various attempts because there is no reception or anything else, we ask for explanations from those who finally respond and we are told that the responsibility lies with ******* (!?) and that we didn't know what to do After waiting a long time and also taking from the anxiety of not knowing where to go to sleep since it was the week of the Feira and therefore everything was full, we started making phone calls everywhere until we found an available room... After immediately canceling the hostel and the operator, we are waiting for refund since we had paid in advance. Furthermore, with us there were two other families with similar problems... never happened in my life