Ki Space Hotel & Spa - près de Disneyland Paris

Although the hotel is new, it is lacking in several ways unfortunately. The rooms are strange and look unfinished - bare concrete look. It was also advertised as having a toaster which was the main thing we needed but there was no toaster in the room. We were left a single coffee pod between us. The shuttle is not suitable for children - very strange for a shuttle to Disneyland Paris. It is not a bus as you’d expect but a private taxi type set up. I asked for a car seat and they gave me a very basic booster which was completely unsuitable, unsafe and illegal for my young daughter. It was moving around the car wildly as the trip goes on very fast moving roads. The shuttle only runs for a couple of hours in the morning and again in the evening so you’re basically trapped at Disneyland for the day and can’t use the hotel to relax. It’s not walkable (1 hour) and there’s nothing around other than a very busy road. The swimming pool is not yet open. We asked about upgrading to breakfast - €17 on the website but I was having technical issues adding it on - and it was €25 in person. Very excessive for what was offered. It’s a shame as we were looking forward to staying here but were left disappointed and especially underwhelmed as it is a Disney partner hotel.

The hotel's location and being new is nice. But the cleanliness in the rooms is very bad. Even though we told the cleaning staff, they did not clean the floors properly. We did not have breakfast because it was expensive and charged for children. The staff is attentive and relevant.