Guest User
April 28, 2024
Just returned back this Weds from a 2 week stay. Worse place i have ever stayed in. On our first night changed rooms 3 times. First room was told it was a De Luxe room, mould on the walls, tv didn't work, after complaining, was moved to a room a few doors down.(2nd room). Went to get showered at around 11.30pm, streams of dirty water came up from the bathroom drain and covered the entire bathroom floor and came gushing into the bedroom. Had to quickly stop the flow by putting the hotel towels down to stem the flow. I immediately complained and was moved to our 3rd room. The tv didn't work as were the tv's in the 2 previous rooms. The mirror on the dresser had a deep crack across it. It was a complete disaster, electric constantly going of, sometimes there was no water from the shower or hand wash basin, the breakfast was abysmal, half a banana, hard bread, sausages cut up in small pieces. Certainly no choices of breakfast menu. After discovering this, I never touched the breakfast, bees in the hallway entrances, cats everywhere. We never unpacked our clothes from the suitcase. The wardrobe had mould in it, my partners coat had white fur (mould) on the sleeves. The fridge which of course came with a cost was so dirty, I had to ask a staff member to clean it. By the way I had made up my mind from the offset that I wouldn't be paying for it. There were always people wondering around, mainly young men, so difficult to decipher who were workers and who weren't. Countless excuses of why the tv's weren't working, from the tv operating from a different system, to calling out the technician and waiting for him to come, to waiting for a part to arrive from England. This place is nothing short of a knocking shop. Enter at your peril.