We were greeted very pleasantly upon check-in, the staff was hospitable and courteous. There are a lot of families with small children around. If you want an adult audience - silence, beauty, then this is not quite the place. There is noise all around: squeals, whims, crying, etc. Some things are scattered, food in a common restaurant may be lying on the floor near the table, etc. The room stock is quite old, slightly dented mattresses, single beds pushed together. Outdated furniture and decor: bed blanket, carpet, like from the USSR. Lighting scenarios, ease of switching on and off, etc. are not thought out. One bright chandelier in the middle of the room and in the bathroom. At night, going to the toilet like this would be torture due to the brightness of the main light, but without it it would be pitch darkness. The audibility is 100% in the corridor, the doors all slam very loudly. The minibar is noisy, the cooling is so-so. In the room itself, in places you can see tired sealant spread in uneven layers in the bathroom, and cracked tiles somewhere. Somewhere there is dust and fine sand behind the bedside tables and large cabinets. Also in the room, the hook to nicely support the curtain with a tassel on one side had been removed, but the holes in the wall remained. They hide it with curtains, or maybe they don’t even notice. The batteries in our room did not work, but on the first call a technician immediately came and fixed everything. Be careful - the air conditioner only works when it's cold. There are not many outlets, but all are working, which is good news. The cleaning is so-so, the bathrobes are terribly unpleasant: shabby, hard, small, prickly. The slippers are really small, the toes press, they are somehow tight and small, walking is completely uncomfortable, as if the foot doesn’t fit completely. The bed linen is fresh, good quality material. There is a playground for children with swings. We kindly ask you to lubricate the parts near the swing, a terrible squeak can be heard throughout the entire area and in the room! The main building is quite pleasant, there are many different types of leisure activities. The employees work well. The a**osphere is being created. The waiters are well trained, they clean everything quickly and help. In terms of food, there is a wide variety for every taste; we were in Lent, but the hotel prepared it perfectly and we did not feel deprived of anything. The only thing is that it’s inconvenient to carry food one cup, one plate at a time on the table. It would be nice if there were trays for guests! And the question is about the quality of the oil with which everything is cooked, as if it were cheap. The food has a not very pleasant aftertaste and a heavy feeling afterwards. Spa area and pool - excellent variety of baths and saunas, small and shallow pool, no depth at all. Area with water slides (2 pieces), be careful when going down - the pool is very shallow and you can easily hit everything you can on the bottom. Mainly suitable for children. Keep in mind that the dormitory buildings are located at a high elevation; you have to constantly walk up and down to get to the main building with the restaurant and bar and the building with the pool and spa (this is a separate building and the passage is only along the street). Overall, we were able to get distracted and relax, but our expectations were not met. I recommend visiting for such 3-4 levels, I think we will come back again. We hope that all comments will be taken into account
Original TextTranslation provided by Google