Movenpick Hotel & Convention Centre KLIA

Movenpick Hotel & Convention Centre KLIA Reviews

Movenpick Hotel & Convention Centre KLIA

Kompleks TH Sepang, Jalan Masjid KLIA, Sepang, MalaysiaView Hotel Details
Movenpick Hotel & Convention Centre KLIA
Movenpick Hotel & Convention Centre KLIAMovenpick Hotel & Convention Centre KLIAMovenpick Hotel & Convention Centre KLIA
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Movenpick Hotel & Convention Centre KLIA Guest Reviews

4.3/5
Very Good
564 review
Verified reviews
Location4.3
Amenities4.2
Service4.3
Cleanliness4.3
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All Reviews(564)
Positive reviews(525)
Reviews with photos/video(217)
Convenient location(109)
Easy to get around(98)
Close to airport(91)
Delicious breakfast(70)
Offers pick-up/drop-offs(52)
Well designed(18)
Poor air conditioning(16)
Great swimming pool(15)
Negative reviews(39)
leardkattiya
Superior King Room
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 30, 2024
The rooms is spacious, complete with all your need such as iron, hair dryer. Also there is a large bathtub inside the room.. The view from our rooms also awesome.. A beautiful mosque, we love it and conform stay.. Worth money
Orked Sarah
Deluxe Room
Stayed in Jun 2024
Family
7 review
5.0/5
Outstanding
Posted on Jun 8, 2024
Love the facilities. Smooth check in, friendly staff. Delicious breakfast. Room quite small, but okay for a small family
Response from Property: Dear Sarah ,Thank you for choosing Mövenpick Hotel & Convention Centre KLIA for your recent stay and for taking the time to complete our online guest satisfaction survey. We are delighted to hear that you experienced exceptional service during your stay and that you rated us with a perfect score on our survey.At Mövenpick, we strive to provide the highest level of service and to create memorable experiences for all our guests. Your feedback is truly appreciated as it lets us know that we are meeting our goal of delivering exceptional service.We look forward to welcoming you back to our hotel in the future and to providing you with another outstanding stay. If there is anything we can do to make your next stay even more enjoyable, please do not hesitate to let us know.Thank you once again for choosing Mövenpick Hotel & Convention Centre KLIA. We are grateful for your feedback and cannot wait to have you stay with us again.Sincerely ,Sangar Gopal @ Shawne
CikD
Superior King Room
Stayed in May 2024
Solo travelers
210 review
5.0/5
Outstanding
Posted on May 25, 2024
This hotel is so clean and comfortable. Eventhough there are no food court nearby, we still can order food from their cafe 24hrs. If we have a transport, can go to Kota Warisan to get food supply. Stay there during hajj session, so the price is quiet expensive but still resonable to stay. I love it
6/9
Response from Property: Dear Sir or Madam ,Thank you for choosing Mövenpick Hotel & Convention Centre KLIA for your recent stay and for taking the time to complete our online guest satisfaction survey. We are thrilled to hear that your experience with us was satisfactory and that you rated us highly on our survey.At Mövenpick, we are committed to providing exceptional service and a memorable stay for all our guests. Your feedback is incredibly valuable to us as it helps us understand what we are doing right and where we can make improvements.We look forward to welcoming you back to our hotel in the future and to providing you with another wonderful stay. If there is anything we can do to make your next stay even more enjoyable, please do not hesitate to let us know.Thank you once again for choosing Mövenpick Hotel & Convention Centre KLIA. We appreciate your feedback and hope to see you again soon.Sincerely ,Sangar Gopal @ Shawne
Yuwen
Superior Twin Room
Stayed in Apr 2024
Friends
8 review
5.0/5
Outstanding
Posted on Apr 5, 2024
Excellent hotel, good location and provide shuttle bus to airport The restaurant also provide good food.
Response from Property: Dear Yuwen ,Warm greetings from Movenpick KLIA Hotel and Convention Centre!We extend our sincere gratitude to you for sharing your recent experience during your stay with us. Your feedback is incredibly valuable, and we appreciate your time and consideration in providing us with insights into your visit.We are pleased to hear that you had an overall positive experience, and your feedback helps us understand our strengths and areas where we can enhance our services further.Thank you for choosing Movenpick KLIA. We are committed to continuously improving to ensure each guest's stay is exceptional.Sincerely,Sangar Gopal @ Shawne
Dwaraka Nath
Superior Twin Room
Stayed in Mar 2024
Friends
7 review
5.0/5
Outstanding
Posted on Mar 25, 2024
Near to airport and nice hotel. Stayed for a night and rooms are big.
Response from Property: Dear Dwaraka Nath ,Warm greetings from Movenpick KLIA Hotel and Convention Centre!We extend our sincere gratitude to you for sharing your recent experience during your stay with us. Your feedback is incredibly valuable, and we appreciate your time and consideration in providing us with insights into your visit.We are pleased to hear that you had an overall positive experience, and your feedback helps us understand our strengths and areas where we can enhance our services further.Thank you for choosing Movenpick KLIA. We are committed to continuously improving to ensure each guest's stay is exceptional.Sincerely,Sangar Gopal @ Shawne
Irwanpert
Executive King Plus
Stayed in May 2024
Family
4 review
5.0/5
Outstanding
Posted on May 21, 2024
Good service and very convenient
Response from Property: Dear Irwan , Thank you for choosing Mövenpick Hotel & Convention Centre KLIA for your recent stay and for taking the time to complete our online guest satisfaction survey. We are delighted to hear that you experienced exceptional service during your stay and that you rated us with a perfect score on our survey.At Mövenpick, we strive to provide the highest level of service and to create memorable experiences for all our guests. Your feedback is truly appreciated as it lets us know that we are meeting our goal of delivering exceptional service.We look forward to welcoming you back to our hotel in the future and to providing you with another outstanding stay. If there is anything we can do to make your next stay even more enjoyable, please do not hesitate to let us know.Thank you once again for choosing Mövenpick Hotel & Convention Centre KLIA. We are grateful for your feedback and cannot wait to have you stay with us again.Sincerely ,Sangar Gopal @ Shawne
Divyuhh
Deluxe Room
Stayed in Dec 2023
Business travelers
23 review
5.0/5
Outstanding
Posted on Jan 3, 2024
So clean and also the hotel was so near the airport and had shuttle buses would book again if I have an early morning flight again
Response from Property: Dear Divyuh , On behalf of the entire team at Mövenpick Hotel & Convention Centre KLIA, I want to express our sincere appreciation for choosing to stay .We are delighted to learn that your experience at our hotel met your expectations, and your positive feedback is truly gratifying. It is our constant endeavor to provide exceptional service and create memorable experiences for our guests, and we are thrilled that we succeeded in doing so during your stay.Your high score is a testament to the hard work and dedication of our team, and we are grateful for the opportunity to have hosted you. We take your feedback seriously, and we will use it to continue improving our services to ensure an even better experience for our guests in the future.Once again, thank you for choosing Mövenpick. Your positive rating means a lot to us, and we look forward to the opportunity to serve you again.Sincerely,Sangar Gopal @ Shawne
Guest User
Superior Twin Room
Stayed in Dec 2023
Couples
6 review
5.0/5
Outstanding
Posted on Dec 27, 2023
Great to stay here. 5 minutes by taxi from KLiA and free shutte to shoping centre Mitsui Outlet KLiA.
Response from Property: Dear Sir or Madam ,On behalf of the entire team at Mövenpick Hotel & Convention Centre KLIA, I want to express our sincere appreciation for choosing to stay .We are delighted to learn that your experience at our hotel met your expectations, and your positive feedback is truly gratifying. It is our constant endeavor to provide exceptional service and create memorable experiences for our guests, and we are thrilled that we succeeded in doing so during your stay.Your high score is a testament to the hard work and dedication of our team, and we are grateful for the opportunity to have hosted you. We take your feedback seriously, and we will use it to continue improving our services to ensure an even better experience for our guests in the future.Once again, thank you for choosing Mövenpick. Your positive rating means a lot to us, and we look forward to the opportunity to serve you again.Sincerely,Sangar Gopal @ Shawne
Sy3d
Deluxe Room
Stayed in Dec 2023
Family
2 review
4.5/5
Great
Posted on Dec 24, 2023
We chose this hotel for the 1 night we are spending at KL because we had an early flight the next day and this hotel is 10mins away from KLIA. There is nothing around the hotel. No eateries or activities to do except for the amenities in the hotel. It is nonetheless a clean and huge hotel. Rooms are normal.
Response from Property: Dear Sir or Madam, Warm greetings from Mövenpick Kuala Lumpur International Airport Hotel & Convention Center! We sincerely thank you for sharing your experience during your recent stay with us. Your feedback is invaluable and we appreciate your time and consideration in providing us with insights about your visit. We're delighted to hear that you had an overall positive experience and your feedback helps us understand our strengths and areas where we can further enhance our service. Thank you for choosing Mövenpick Hotel Kuala Lumpur International Airport. We are committed to continuous improvement to ensure every guest has an exceptional stay. Sincerely , Sangar Gopal @ Sean
MAYANGRAY
Superior Twin Room
Stayed in Feb 2024
Friends
9 review
5.0/5
Outstanding
Posted on Feb 17, 2024
No shuttle bus to mitsui shopping complex 🤣 room is standard
Response from Property: Dear Sir or Madam, ,Warm greetings from Movenpick KLIA Hotel and Convention Centre!We extend our sincere gratitude to you for sharing your recent experience during your stay with us. Your feedback is incredibly valuable, and we appreciate your time and consideration in providing us with insights into your visit.We are pleased to hear that you had an overall positive experience, and your feedback helps us understand our strengths and areas where we can enhance our services further.Thank you for choosing Movenpick KLIA. We are committed to continuously improving to ensure each guest's stay is exceptional.Sincerely,Sangar Gopal @ Shawne
Survivesnnn
Superior King Room
Stayed in Jun 2024
Solo travelers
4 review
2.0/5
Posted on Jun 11, 2024
" the location / and amenities may be good/and fine, but the staff made it bad: ' i want to talk all about my experience in MALAYSIA, one word: all and both nowadays people and tourists are poor and intended being theft to steal for sure ; ' This hotel: I booked it: Its own description: * straight way to airport - when I arrived, the staff said that it must take a taxi to airport - ' a airport hotel (a hotel in kuala lumpur International airport (KLIA) MUST take a taxi to that airport ? ' A lot of others - since I feel very sickly vomit in MALAYSIA, I want to leave it immediately; I may talk more later "
Response from Property: Dear Sir , Thank you for sharing your recent experience at Mövenpick Hotel & Convention Centre KLIA. We deeply regret that your stay did not meet your expectations and that you encountered several issues.We sincerely apologize for the inconvenience you faced regarding the transportation to the airport and any distress caused by our staff. Your feedback is important to us, and we will address these concerns with our team to ensure such incidents do not recur.To make amends and ensure a smoother experience on your next visit, I will personally arrange your transportation from the hotel to the airport both ways. Please contact me directly to coordinate this arrangement.We hope you will give us another opportunity to provide you with the quality service and experience you deserve.Sincerely ,Sangar Gopal @ Shawne
Guest User
Superior Twin Room
Stayed in Jan 2024
Family
2 review
5.0/5
Outstanding
Posted on Feb 2, 2024
Close from airport nice building. Friendly staff. Incredible breakfast.
Response from Property: Dear Sir or Madam , Warm greetings from Movenpick KLIA Hotel and Convention Centre!We extend our sincere gratitude to you for sharing your recent experience during your stay with us. Your feedback is incredibly valuable, and we appreciate your time and consideration in providing us with insights into your visit.We are pleased to hear that you had an overall positive experience, and your feedback helps us understand our strengths and areas where we can enhance our services further.Thank you for choosing Movenpick KLIA. We are committed to continuously improving to ensure each guest's stay is exceptional.Sincerely,Sangar Gopal @ Shawne
Marlini
Superior Twin Room
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on May 25, 2024
The hotel was superb, the room was clean and the staff were friendly esp the receptionist beamed Masita, was so friendly and helpful. For sure I’ll be coming back again.
Response from Property: Dear Marlini , Thank you for choosing Mövenpick Hotel & Convention Centre KLIA for your recent stay and for taking the time to complete our online guest satisfaction survey. We are thrilled to hear that your experience with us was satisfactory and that you rated us highly on our survey.At Mövenpick, we are committed to providing exceptional service and a memorable stay for all our guests. Your feedback is incredibly valuable to us as it helps us understand what we are doing right and where we can make improvements.We look forward to welcoming you back to our hotel in the future and to providing you with another wonderful stay. If there is anything we can do to make your next stay even more enjoyable, please do not hesitate to let us know.Thank you once again for choosing Mövenpick Hotel & Convention Centre KLIA. We appreciate your feedback and hope to see you again soon.Sincerely ,Sangar Gopal @ Shawne
Guest User
Deluxe Room
Stayed in Nov 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on Nov 23, 2023
Very good. extremely clean. Very near to airport. the staff also very friendly and helpful. will come again
Guest User
Executive Twin Room
Stayed in Dec 2023
Business travelers
10 review
5.0/5
Outstanding
Posted on Dec 25, 2023
Room cozy n clean. Hotel near to Kuala Lumpur international airport and mitsui.
Response from Property: Dear Sir or Madam ,On behalf of the entire team at Mövenpick Hotel & Convention Centre KLIA, I want to express our sincere appreciation for choosing to stay .We are delighted to learn that your experience at our hotel met your expectations, and your positive feedback is truly gratifying. It is our constant endeavor to provide exceptional service and create memorable experiences for our guests, and we are thrilled that we succeeded in doing so during your stay.Your high score is a testament to the hard work and dedication of our team, and we are grateful for the opportunity to have hosted you. We take your feedback seriously, and we will use it to continue improving our services to ensure an even better experience for our guests in the future.Once again, thank you for choosing Mövenpick. Your positive rating means a lot to us, and we look forward to the opportunity to serve you again.Sincerely,Sangar Gopal @ Shawne