49 Seocho-daero 74-gil, Seocho-gu, Seoul, 06620, South KoreaView Hotel Details
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Gangnam Artnouveau City Guest Reviews
4.1/5
Very Good
72 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities3.8
Service4.1
Cleanliness3.9
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All reviews(72)
Positive reviews(65)
Reviews with photos/video(9)
Awesome stay(19)
Great location(14)
Easy to get around(8)
Large rooms(7)
Friendly owner(7)
Convenient location(7)
Negative reviews(7)
WuKelly
Crystal Double Room
Stayed in Oct 2024
Family
2 review
3.2/5
Posted on Oct 14, 2024
The front desk service is not very friendly. They do help with things that you need, however, they don't help with kind service. In general, the location is good and price is decent.
Joseph
Crystal Double Room
Stayed in Sep 2024
Business travelers
32 review
3.2/5
Posted on Sep 8, 2024
Good location, service was friendly. Room was not very clean. Had hair on my pillow ***
Guest User
Crystal Twin Room
Stayed in May 2024
Family
5 review
5.0/5
Outstanding
Posted on Jun 4, 2024
Excellent location
Guest User
Sapphire Double Room
Stayed in Jan 2022
Business travelers
4 review
2.2/5
Posted on Feb 8, 2022
Good location, good service, but old and not maintained well. Many broken things in the room. I pointed out the dirty kitchen with old grease and broken bathroom fixtures. Hotel acknowledged and agreed to refund after one night (booked 5 nights) which I thought was great. Trip.com was very helpful in resolving issues. Thank you.
Guest User
Crystal Twin Room
Stayed in Jul 2024
Family
33 review
4.0/5
Very Good
Posted on Aug 7, 2024
The advantages are good location, right near the exit of Gangnam subway station, complete facilities, and many restaurants and convenience stores nearby.
The disadvantages are that the room is small, the facilities are very old, and the price is high.
Original TextTranslated by Google
Response from Property: Thank you for using our Gangnam Artnouveau City Hotel.We will try to make up for the shortcomings you mentioned.Thank you-Manager ALEX
Guest User
Crystal Double Room
Stayed in Jul 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Jul 24, 2024
I stayed here for the IELTS exam. The hotel is very close to the Gangnam Station (Seoul Seocho-gu Gangnam-daero 53-gil 7), and it takes only 3 minutes to walk there. The room is more like an apartment. Although it looks a bit old, the overall facilities are complete. Some of the front desk guys can speak Chinese and are very patient in answering questions. The only downside is that I can occasionally hear loud conversations in the next room, but overall it is good.
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Guest User
Crystal Double Room
Stayed in May 2024
Travel with friends
1 review
1.2/5
Posted on May 23, 2024
Seriously trapped
1. FamilyMart facilities are extremely old
2. The toilet is extremely dirty, the lights are dim and you can’t even see the mirror.
3. The water pressure is extremely low and the hot water is hot and cold.
4. The board has not been cleaned and there are still traces of feces and urine.
5. The wash basin in the toilet leaked, and I almost had to call the front desk to deal with it 4 times. The service attitude was extremely poor.
6. The air conditioner is very old. It is very cold when it is turned on. It suddenly becomes very hot in the middle of sleeping. I sleep with my friends until my whole body is sweaty and wet.
7. There was no house keeping service in the morning. I asked the front desk staff to get towels and water. The front desk staff had such a bad attitude that they rolled their eyes and said in a very disgusting tone that I would have to ask before 10 o'clock in the future.
It is labeled as a four-star hotel, but in fact it is not even as good as a 2-star hotel and costs HKD$1,200. With such an environment and service quality, I have never encountered such a bad hotel in my life. It was an extremely unpleasant experience! ! !
Original TextTranslated by Google
Response from Property: Thank you for visiting our Gangnam Art Nouveau City Hotel.We will try to improve the things you mentioned.Thank you.- Manager Alex
Anonymous User
Crystal Double Room
Stayed in Sep 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Sep 21, 2024
Even though it was late at night, they were kind enough to help me. The front desk staff spoke Japanese, which was helpful. The facilities were also excellent and the hotel was wonderful!
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takumq
Sapphire Family Room( 3 people)
Stayed in Oct 2024
Travel with friends
4 review
3.2/5
Posted on Oct 19, 2024
There were some areas that were not cleaned properly.
The service was very good.
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Yoyo lzq
Crystal Twin Room
Stayed in Aug 2024
Travel with friends
14 review
4.7/5
Amazing
Posted on Sep 4, 2024
The apartment is quite big, with a living room, kitchen, and all dishes and cutlery. However, the apartment is a bit old. The bathroom and shower room are very small. The water from the shower head is very small, and it is hot and cold. It is really difficult to wash your hair. Convenient. Due to the language barrier, every time I asked the front desk staff to help call a taxi, they would help call a taxi. I was very satisfied with this trip.
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クラランス
Sapphire Family Room( 3 people)
Stayed in Feb 2024
Family
5 review
4.0/5
Very Good
Posted on Feb 29, 2024
The room itself is fairly clean. It's old, but it seemed like it was well-maintained. I stayed there at the beginning of February, and the heating was too hot. Even lowering the temperature didn't help, so adjusting it may not have much effect. Is water flowing from the shower room to the washroom? Dressing room? It leaks. It was convenient because it had a kitchen and a large refrigerator, but the dishes and other things placed there were not very clean. It is better to wash it once before using it. Also, there was an opened plastic bottle in the fridge, which was a bit scary.
Original TextTranslated by Google
Response from Property: Thank you for visiting our Gangnam Art Nouveau City Hotel.We will try to improve the areas you mentioned.thank you-Manager Chris
Alton zhu
Crystal Double Room
Stayed in Aug 2024
Travel with friends
3 review
1.0/5
Posted on Aug 27, 2024
The corridor smells musty and the room has an indescribable strange smell.
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Guest User
Crystal Twin Room
Stayed in May 2024
Travel with friends
2 review
3.0/5
Posted on May 14, 2024
It's about a 5-minute walk from Gangnam Station, and there are so many restaurants that you won't have any trouble finding a meal.
To get there, take a taxi from Gimpo, it takes 40 minutes and costs about 45,000 won.
I took a taxi twice to get back to the hotel when I went out, but it seemed like the taxi drivers were not very familiar with the area, so it took a long time to get there.
The room is equipped with a kitchen, microwave, rice cooker, and washing machine, just like a condominium.
The refrigerator is large and has two doors.
The closet is large and has many hangers.
Convenient for long-term stays.
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쭈쭈나
Crystal Twin Room
Stayed in Mar 2024
Travel with friends
34 review
4.2/5
Very Good
Posted on Jun 22, 2024
It was a nice room! I stayed with a friend, and the bed was comfortable and the facilities were spacious, so it was easy to move around! lol
The place isn't bad, so I recommend staying there when you're in Gangnam!
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Anonymous User
Crystal Twin Room
Stayed in Aug 2023
Solo travelers
7 review
3.0/5
Posted on Aug 30, 2023
I used it because I thought it was easy to access from Gangnam Station. It was a lovely antique room. The kitchen and refrigerator were so big that I thought I could live there. It was also a point that the TV was a smart TV and you could watch YouTube and Netflix. But we were worried about smell for old hotel. The staff and cleaning staff were kind, so I will use them again.