Imperial Palace Seoul Gangnam

Imperial Palace Seoul Gangnam Reviews

Imperial Palace Seoul Gangnam

640, Eonju-ro, Gangnam-gu, Seoul, 06098, South KoreaView Hotel Details
Imperial Palace Seoul Gangnam
Imperial Palace Seoul GangnamImperial Palace Seoul GangnamImperial Palace Seoul Gangnam
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1 night

Imperial Palace Seoul Gangnam Guest Reviews

4.4/5
Very Good
51 review
Verified reviews
Location4.5
Amenities4.2
Service4.4
Cleanliness4.5
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All reviews(51)
Positive reviews(45)
Reviews with photos/video(10)
Awesome stay(8)
Friendly owner(8)
Great location(5)
Negative reviews(6)
Kimbrell
Deluxe Double
Stayed in Jul 2024
Travel with friends
5 review
4.7/5
Amazing
Posted on Jul 17, 2024
Breakfast buffet was excellent but is expensive; it had a good variety (eggs benedict, couple kinds of bulgogi, delicious mushroom soup and 30 other things) of high-quality options. The room set up was very nice; it was divided into 2 sections; 1 for TV and kitchen/bar area and the other for bed and bath; having the extra space was nice to have on a rainy day. My room was just remodeled and had brand new everything; it also had a washing machine, very nice fridge, kitchen sink, small cook top. Lobby and lobby bar looks fantastic but I didn't get a chance to try the drinks. Location is good, some things are walkable but not all. Uber was easy to call from here.
Response from Property: Warm greetings from Imperial Palace Seoul!Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Imperial Palace Seoul.
Anika Wampner
Deluxe Double
Stayed in Jul 2024
Solo travelers
20 review
5.0/5
Outstanding
Posted on Jul 21, 2024
This hotel was amazing 👏 please book this hotel if you're in the area as you will not be sorry. I only stayed for one night but plan to book again when I need to visit gangnam.
Response from Property: Warm greetings from Imperial Palace Seoul! Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Imeprial Palace Seoul
Saranjai
Residence One Bedroom Deluxe Twin
Stayed in Jul 2024
Business travelers
3 review
4.5/5
Great
Posted on Aug 5, 2024
good location good staff
Response from Property: Warm greetings from Imperial Palace Seoul.First of all, thank you very much for stayed with us.Also, thank you for your great review.Looking forward to see you again soon.Sincerely yours.Imperial Palace Seoul.
Guest User
Residence One Bedroom Deluxe Double
Stayed in Sep 2024
Business travelers
1 review
2.0/5
Posted on Sep 6, 2024
slow every thing
Response from Property: Warm greetings from Imperial Panace Seoul.Thank you very much for stayed with us.Regarding your valued comment, I will share with my team to improve ourselves for providing better service to guests.Looking forward to see you again.Sincerely yours.Imperial Palace Seoul.
Kailip Allen
One Bedroom Deluxe Double
Stayed in Nov 2021
Couples
34 review
4.7/5
Amazing
Posted on Dec 5, 2021
Great choice in hotel in Seoul. Highly recommend
Response from Property: Thank you very much for your candid review of your recent stay at our hotel.Your feedback is extremely valuable to us, as we strive to improve with each and every stay.We will be implementing upgrades to the property.We look forward to welcoming you back again soon.Yours Sincerely,Seung Geol Lee / General Manager
Mrwiggles90
One Bedroom Deluxe Double
Stayed in Oct 2021
Couples
23 review
4.0/5
Very Good
Posted on Oct 5, 2021
Decent place for decent price
Response from Property: Hello customer. Thank you very much for visiting Imperial Palace Seoul. We sincerely thank you again for your valuable opinion, and we will share your valuable opinion with all departments. We ask for your continued support and interest, and we hope that you will have the opportunity to visit us again so that we can provide you with better service. thank you General Manager Lee Seung-geol compensates
Guest User
One Bedroom Deluxe Double
Stayed in Sep 2021
Business travelers
31 review
5.0/5
Outstanding
Posted on Nov 29, 2021
Good job..
Response from Property: Thank you very much for your candid review of your recent stay at our hotel.Your feedback is extremely valuable to us, as we strive to improve with each and every stay.We will be implementing upgrades to the property.We look forward to welcoming you back again soon.Yours Sincerely,Seung Geol Lee / General Manager
Guest User
Deluxe Double
Stayed in Aug 2024
Couples
6 review
5.0/5
Outstanding
Posted on Aug 31, 2024
A luxurious hotel with large rooms and no odor. The gym has professional equipment and two indoor and outdoor swimming pools. The only downside is that the transportation is not very convenient, and it is a little far from the subway on both sides.
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Guest User
Deluxe Double
Stayed in Aug 2024
Solo travelers
40 review
4.7/5
Amazing
Posted on Sep 6, 2024
It has been reopened for a short time. As a five-star hotel, the overall cost performance is acceptable. There is a bus stop near the hotel to reach the surrounding commercial district, which is quite convenient. The front desk service is thoughtful and the bed is very comfortable
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민슈가여친리하
Residence One Bedroom Deluxe Double
Stayed in Aug 2024
Solo travelers
61 review
5.0/5
Outstanding
Posted on Aug 19, 2024
I stayed 2 nights (Sat & Sun) in the Residence Deluxe One Bedroom. The room was bigger than I thought, so it was great. The living room and bedroom were separated, and the refrigerator was big, which was nice. (I had a cooler summer because there was a freezer.) The staff were all friendly, and I plan to visit again next time.
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6/9
Response from Property: Hello. This is Imperial Palace Seoul. Thank you very much for leaving a good memory at Imperial Palace Seoul. All staff at Imperial Palace Seoul will work harder to provide the best service so that all customers are satisfied. We look forward to seeing you again on a better occasion. Thank you.
JFX
Deluxe Double
Stayed in Aug 2024
Business travelers
19 review
5.0/5
Outstanding
Posted on Aug 6, 2024
The hotel was temporarily closed during the COVID-19 period, but after reopening it was excellent, including the breakfast.
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Response from Property: Hello, Imperial Palace Seoul. Thank you for taking the time to leave a review. Thank you again for remembering to visit us again after COVID-19. We will make Imperial Palace Seoul a place where all our customers can be satisfied. Thank you.
Anonymous User
Residence One Bedroom Deluxe Twin
Stayed in Aug 2024
Business travelers
1 review
2.2/5
Posted on Aug 28, 2024
First of all, the environment is high-end. But ❗❗❗The hot water is cold, there is no hot water at all, we didn't take a shower! The air conditioner is very noisy! I asked to call a taxi, but it didn't come for a long time. Don't stay here! ❗The hotel at this price actually has no hot water, no hot water, the air conditioner is like a tractor, and the sound insulation is very poor!
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Response from Property: Hello Customer: This is the Seoul Imperial Palace. First of all, thank you very much for choosing Imperial Palace Hotel Seoul. We will share any inconveniences caused by customers with the relevant departments and work to prevent future occurrences. We apologize for any inconvenience this may cause and look forward to seeing you again. I appreciate it.
Guest User
Deluxe Double
Stayed in Aug 2024
Couples
4 review
1.7/5
Posted on Aug 29, 2024
Even though we stayed for 5 nights, they didn't even give us water. The air conditioner in the room was broken. This is definitely not a 5-star hotel.
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Response from Property: Hello dear customer. This is the Imperial Palace, Seoul. First of all, thank you very much for choosing Imperial Palace Seoul. We have carefully checked the valuable reviews left by our customers. We provide two bottles of mineral water for free every day, but you didn't get it? You said that the air conditioner was broken, but it would be helpful if you could let us know the duration of your stay and your room number so that we can check it immediately. We are very sorry that your stay was unsatisfactory. We look forward to welcoming you again next time. Thank you very much.
Anonymous User
Deluxe Double
Stayed in Aug 2024
Solo travelers
1 review
4.5/5
Great
Posted on Aug 27, 2024
Very good, the service attitude is very good. The decoration of the whole hotel is very nice. Even the room type I stayed in at the beginning was a little small, but it was still good. The breakfast was great.
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Response from Property: Hello Customer: This is the Seoul Imperial Palace. Thank you very much for taking the time to be interviewed and for your valuable comments. Imperial Palace Seoul will always do our best to satisfy our guests. I appreciate it.
Guest User
Deluxe Double
Stayed in Aug 2024
Business travelers
10 review
5.0/5
Outstanding
Posted on Aug 25, 2024
The room is clean and tidy. The hotel staff has a good service attitude. When the credit card cannot pay the taxi fare, the hotel staff took the initiative to help exchange cash at the hotel. Thank you very much
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Response from Property: Hello Customer: This is the Seoul Imperial Palace. Thank you very much for staying at the Imperial Palace Hotel Seoul. We look forward to seeing you again on a wonderful occasion. I appreciate it.