Guest User
December 28, 2023
This is a hotel involved in false advertising, and the pictures shown on Ctrip are completely different from the actual ones. 1. We booked a twin room for 4 nights because we were staying consecutively. The location of this hotel is very good, the pictures of the room are acceptable, and the required services are available. The price is twice as expensive as usual, because it is also acceptable during holidays. But when I arrived at the site, I found that the double room marked 23-36 square meters actually did not exceed 15 square meters. 2. Daily cleaning. The reality is that there is no one to clean, and you need to find a waiter yourself. Waiters are a rare breed. I only saw 4 people in the whole building at different times. (Including the boss) 3. There are no disposable slippers and water cups. The cups for brushing teeth were replaced with drink bottles that night. 4. Put the washed towels in the hotel on the stair passage or even the stair handrail to dry. 5. There is no service at all. After we checked in, we raised questions because the room's marked area did not match the actual size. On the third day, the hotel changed our room from the 6th floor to the 5th floor. We were asked to pack our luggage and they would put it in the new room at 2-3 pm. As a result, when we returned to the hotel at around 4 o'clock, we found that our luggage was placed in the corridor on the 6th floor and the room on the 5th floor was not packed. 6. There are 5 rooms on each floor. The 5th and 6th floors I stayed in were all Malaysian or Indonesian people wearing headscarves except us? There are female migrant workers, there are microwaves in the elevators, and the corridors are often filled with the smell of shrimp paste and curry. Sometimes I stand in the corridor at 4 a.m., chatting and ironing wet clothes (it snowed heavily for two days in Seoul), and I will say sorry when I am reminded. 7. The front desk and restaurant advertised do not exist. We found a room on the first floor with no windows or glass that was for staff only. After asking, it was the place where we checked in. This is where we would report any subsequent repairs or request room supplies. Because there was no place to eat, the scheduled breakfast was delivered to the room by the morning waiter, including a sandwich or cake, a cup of coffee or a bottle of juice. Because there is only one waiter on the morning shift, breakfast is received between 9:20-50. On the last day, breakfast was about 7:30, and the breakfast did not arrive until departure at 8:20. Therefore, it is seriously suspected that there is no on-site review of the hotels listed on Ctrip.
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