Guest User
October 26, 2024
I originally booked a one-night stay, and saw the platform notice that the booking provided airport pick-up and drop-off services. After communicating with the front desk and confirming this, I renewed the reservation for one night and informed the front desk of the flight time, departure time and other information. The front desk confirmed that the airport drop-off service was arranged. However, the front desk on the second day did not know about this but told me that the front desk on duty the day before would be at work before I left. As a result, I waited until the scheduled departure time, but there was no one at the front desk, and no one contacted me to pick me up. In the end, I left by myself and almost missed my flight.
I will not book this hotel again in the future, nor will I recommend it to acquaintances.
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