SarahBraithwaite77
August 23, 2024
Mixed experience from this place.
We had 2 rooms booked and one included a small shower room which I did not use because it was gross, there was lots of mould and it smelt like a public bathroom, so I kept the door shut. The rooms themselves were fine and clean and great that they come with a fridge and plenty of shelves etc to put your things as there isn’t too much floor space. The bathroom was ok and kept clean and there were always clean towels available if needed. There is also a washing machine that can be used for a fair charge.
The kitchen was well equipped with a stove top, microwave, hot and cold water and a large fridge and freezer. Unfortunately it was a bit dirty and needed a proper sort out, the fridge was rammed full of things and I’m sure the stuff at the back had been there for months!
The desk is only manned a few hours a day and even then you have to search as the staff will be busy doing things. The encounters we had were mostly great, one staff member let us check in early which was much needed after travelling all night! Another helped us find information for a doctor after one of us had some pretty nasty bites (received while staying in one of the rooms 😬). He really couldn’t do enough to help us and sent the address for us to find etc. We did have an issue in the evening once as there was a flood in the corridor right outside my room, as there was nobody about we sent a message which was answered immediately but with ‘we will sort it first thing in the morning’. This has obviously happened before as he didn’t seem worried and the floor in my room was all warped from getting wet. It was dangerous to leave as I didn’t want anyone to slip so we ended up cleaning it up as there was no staff about!
Overall it was a good place to stay for the price and the bus stop is just a couple of minutes away. Just needs a good deep clean and more staff presence!