Lotte Hotel Seoul Executive Tower Reviews

Exceptional service, luxurious accommodations, and unparalleled amenities made my stay at the Willow Creek Resort truly unforgettable. Highly recommended for a relaxing and rejuvenating getaway.

The stay was great overall. They also provide three charging cables which I like. They don’t provide toiletries like toothbrush and all but it was alright with me. The only downside is that it would be good if a separate reception can be available at the executive tower after 10pm cos it’s quite troublesome. Other than that, this is one of the best hotels I have ever stayed.

Well I have a few things I would need to

33 floor with a nice view of Namsan Tower and clouds passing view on the windows - overall very good feeling.

Have always enjoyed The Executive Tower. The only disappointment this time is that the hotel’s new policy of 11am check-out time.

Thanks a lot

The service is first-class. From the moment you get off the bus to the hotel, there is someone to greet you and carry your luggage. The check in lobby is on the 15th floor. It's a super comfortable counter. It would be better if there is a welcome drink. The waiter will carry the luggage to the room and has a professional attitude. Even if you forgot to bring a charging plug, the service desk will deliver it immediately, which is great! The room is large enough, the water pressure and hot water are good, and the bathtub comes with bath salts. Needless to say the location, there is an underground entrance downstairs, direct access to the airport bus, Myeongdong Street is across the road, and there are a lot of street food at night. Will definitely stay again!

We had booked two rooms on the same floor, but the toilet got clogged, so we had to change rooms, which was a bit inconvenient as we were on different floors. The first premium twin room was easier to use, including traffic flow, than the corner suite we were replaced with, and I wish the toilet hadn't been clogged. That's the only complaint I have. But everyone in the family was satisfied, so overall it was a very good trip. I would like to use it again.

It was a great hotel with a great view. I would definitely go back again. It was convenient to get to many places in Seoul and it was close to the station.

The location of the hotel is perfect, close to everywhere Bed, bathroom, cleanliness, staff, breakfast are all 5 stars It seemed strange that there was only a huge drinks cabinet in the room and not enough closets, shelves and drawers for clothes.

I am going to enjoy the best comfort and relaxation in the best location. I will come back next year too.

great, really good hotel, quality services. very well located

It's good, but it's inconvenient that all the facilities are in the main building. The parking lot is small. It wouldn't matter if you use valet service.

It has a luxurious feel and the service staff are very polite and courteous. The room was spacious enough, I was worried it would be old, but the executive tower was well renovated. The location is excellent, with Line 2 downstairs, Lotte Department Store and duty-free shops next to it, Myeongdong across the road, and Gyeongbokgung Palace, the statue of King Sejong the Great, within walking distance. This is the first hotel I want to take the initiative to write a review for. I will consider this hotel next time I go to Seoul.